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General Information

Salary
£35,335 - £37,847
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
Cross Government
Location
Nottingham
Region
East Midlands
Closing Date
26-Sep-2025
Post Type
Permanent
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
9830

Descriptions & requirements

Job description

Role: Supervision Team Leader

Business: Office of Public Guardian (OPG)

Location: Embankment House, Nottingham

Grade: Higher Executive Officer (HEO)

Salary:  £35,335 - £37,847

Contract Type: Permanent

Minimum Hours: 29:36 hours over 4 days is the minimum requirement for part time

Organisational Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

OPG is a fantastic place to work offering a range of development opportunities.  The OPG is a disability confident employer  and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable.

Team Overview

Successful candidates will join the Supervision and Investigations Service (SIS) within the Operations Directorate.  Our vision is for the Office of the Public Guardian to strengthen supported decision making. We encourage freedom of decisions for all who can make decisions, giving support as required, and provide protection for those who cannot.  Our mission within SIS is to uphold the principles of the Mental Capacity Act in England and Wales by supervising deputies appointed by the Court of Protection and making sure they carry out their legal duties in line with the PG’s statutory function; we also investigate concerns about abuse by deputies.

As a HEO Team Leader within Supervision, you could be expected to work within the Public Authority team (PA), the Professional team (PRO), the Health and Welfare team (H&W), Allocations, the Lay teams, Technical Training or Supervision Support and Consolidation teams (SSCT). It is important you build on your knowledge for each area of Supervision. You will be involved in meetings with stakeholders (internal and external) to develop good relationships and raise the profile of the OPG.

 

Duties and Responsibilities

You will be expected to demonstrate strong leadership and champion the values of the OPG by leading, supporting and managing a team of staff responsible for supervising and supporting Deputies appointed by the Court of Protection, in accordance with the Mental Capacity Act (MCA), associated regulations, Code of Practice, Deputy Standards  and internal guidance; you will also lead and manage your team as they and handle customer enquiries from deputies relating to the role and statutory functions of the Public Guardian.

  • Lead your team in the office and remotely maintaining a positive approach, ensuring your team focus on the top priorities.
  • Communicate with your team, senior managers, colleagues and stakeholders with clarity and professionalism, reflecting the OPG’s values.
  • Provide appropriate support to colleagues with regard to their well-being, including any specific requirements; ensure that all staff have the resources, expertise and support needed to perform to a high level.
  • Monitor and evaluate your performance and that of your team, celebrating successes and taking appropriate action where any concerns or issues arise.
  • Ensure you and your team are aware of MoJ/OPG priorities and plans and how you contribute them; work with colleagues in Legal, Policy and other teams to deliver these.
  • Take responsibility and care for your own Health and Safety and for the safety of others and abide by OPG Health and Safety Procedures.
  • Work with colleagues across the business to ensure training needs are identified and addressed; take responsibility for your own professional development and support your team to do so
  • Follow all relevant OPG Policies, Protocols and Procedures as required
  • Contribute and participate at local management meetings and business level (across site) forums. Proactively lead and participate in relevant working groups and committees.
 

Agreed Expectations

The successful candidate will be expected to work from Embankment House with hybrid working in line with current Civil Service requirements, outside of any reasonable adjustments, on completion of any training and consolidation.

The successful candidate may be required to occasionally travel to Birmingham and other office locations

29:36 hours over 4 days is the minimum requirement for part time

Skills & Qualifications

Essential Skills

  • Ability to lead and motivate teams with a focus on successful change leadership and management, securing high performance and the embedding of excellent customer service (lead)
  • Ability to work with other leaders, colleagues and the whole organisation as well as external stakeholders (lead)
  • A self-starter able to work on their own initiative, managing competing priorities in a fast paced and challenging environment (lead)
  • Ability to demonstrate well developed relationship management skills; as well as planning skills and a track record of delivering to tight timescales
  • Ability to comprehend and analyse statistical data making informed decisions arising from it and developing the use of MI to support ongoing improvement.
  • Strong written and oral communication.
  • Proficient in the use of standard Microsoft office products.

Desirable Skills

  • Knowledge of the MCA and Code of Practice (following induction) leading to an understanding of the impact of Court of Protection, legal and policy decisions and how to operationalise them.

Application process

This recruitment will follow the Civil Service Success Profile process. Candidates will be expected to provide a Personal Statement of Suitability of no more than 1000 words in support of your application based on essential and desirable skills.

In the event of a high number of applications, the lead criteria will be used as an initial sift, we reserve the right to score this as a priority.

Interview Process

If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on:

  • Strengths relevant to the role
  • The following Behaviours at Level 3:
    • Leadership
    • Managing a quality service
    • Communicating and influencing

All interviews will be held remotely via MS Teams.

Feedback will only be provided if you attend an interview.

Reasonable Adjustments

At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.

As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process.

For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert.

If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours 

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits 

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension 

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training 

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks 

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 9830

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Candidates will be expected to provide a Personal Statement of Suitability of no more than 1000 words in support of your application based on essential and desirable skills.

In the event of a high number of applications, the lead criteria will be used as an initial sift, we reserve the right to score this as a priority.
Evidence of Experience
Statement of Suitability

Interview stage assessments

Interview Dates
Estimated end of October - subject to change
Behaviours
Leadership
Managing a Quality Service
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Standard