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General Information

Salary
The national salary range is £52,316, London salary range is £55,631 - £57,357. Your salary will be dependent on your base location
Working Pattern
Full Time, Flexible Working
Vacancy Approach
Cross Government
Location
National
Region
National
Closing Date
05-Sep-2025
Business Unit
AGY - NOMS Agency
Post Type
Loan
Civil Service Grade
SEO
Number of jobs available
2
Reserve List
12 Months
Job ID
9200

Descriptions & requirements

Job description

OISG supports the operational implementation of policy and practice across HMPPS, offering practical and focussed assistance on a project basis as well as providing longer term operational support for some operational areas including HDC, OASys, Open Prisons,Uniform, Digital and TPRS. 

We are inviting expressions of interest from HMPPS Band 7 / equivalent or suitability qualified staff on a lower grade (e.g., Band 5) on temporary cover to join the team as Implementation and Support Managers for a period of 12 months, with the possibility of extension depending on the needs of the business and candidate’s suitability.

This will be a fast paced, high priority work with significant interest at Ministerial level as well as Executive Director endorsement. The preferred candidate will have experience in either a prison or probation setting, ideally with knowledge of Offender Management Unit and OM processes although this is not mandatory for the role.

You will be involved in a broad range of tasks including being a Single point of contact for a region of prisons, attending monitoring and assessing data to identify areas of emerging risk or low performance and offering support to the operational line. Working with Probation Regions to resolve probation related delays within the HDC process, management and oversight of agency staff and OASys processes to help support establishments with the completion of OASys. Driving all capacity measures and providing support to establishments with the usage of VISor. You will also be involved in the national OISG Support Line which supports the front line across multiple subject areas.

We need motivated, driven staff who are committed to supporting the operational line, delivering the organisation’s vision, effecting change at pace, influencing where necessary, and working independently as well as within our experienced team.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Job Description

Implementation & Support Managers form part of the OISG Team, supporting the Workstream Managers to ensure tactical delivery of workstream objectives under the strategic leadership of the Workstream Managers. They will need to be capable, flexible, driven and organised to ensure the workstream achieves its deliverables. They will be required to work independently both geographically and in terms of developing their specialist areas. They may also be required to manage a small number of administrative or support staff.

They will need the ability to understand key issues and objectives and to use this information to highlight any opportunities or challenges to the Workstream Manager. They will be required to work with a range of internal and external stakeholders at a tactical level, managing relationships and negotiating processes whilst being sensitive to the needs of partner agencies.

Main Activities/Responsibilities

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Provide tactical delivery support to one or more priority Prison Operations Directorate (POD) focused projects (at any one time) involving a range of POD operating areas/activities.
  • Provide analytical information to Workstream Managers to support the direction of the project within the context of the current operational pressures.
  • Support the successful delivery of priority OISG projects (to required quality standards, timescales and within agreed resources).
  • Contribute to project plans and associated documents and governance in support of the Workstream Manager.
  • Provide information and support to the Workstream Manager for each of the assigned projects.
  • Resolve within a specific project’s context any tactical issues; and, where appropriate, escalate options and recommendations to the Workstream Manager.
  • Support delivery aligned to the critical path/s for any projects and be able to suggest tactical solutions to the Workstream Manager when needed to ensure achievement of all deliverables on the critical path.
  • Provide relevant data on implementation and products to the Workstream Manager to enable monitoring and control of POD / OISG programmes and projects.
  • Anticipate issues and problems, resolving minor issues and escalating more strategic issues to the Workstream Manager aware to prevent slippage or failure to meet key milestones.
  • Understand and articulate to Workstream Managers, problems and issues often involving conflicting views and requirements.
  • Deploy flexibly to other priority projects or work areas where capability gaps or risks, issues or slippage is predicted or occurs, often at short notice and alongside existing priority deliverables.
  • Utilise allocated project resources to ensure plans are delivered on time and within cost and quality requirements.
  • Provide data and analysis to Workstream Managers to support reporting for consultation and negotiation with National Trade Union representatives by Workstream Managers and/or Deputy/Head of Group.
  • Represent OISG at various internal and external forums and within the broader change programme across MoJ.

Person Specification

Experience

  • The role holder will preferably have a developed knowledge and understanding of prison operations at an establishment level as well as an established and varied background of operational experience as a manager within a prison’s management team, or a probation background and also within a programme/project arena.
  • The individual must be able to demonstrate a proven track record of delivery and achievement. The record of achievement should be evident across their current and previous role(s) and demonstrate a developed ability and track record of working with partners.


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
 

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 9200

Please contact Amy.ward1@justice.gov.uk for any further questions

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Changing and Improving
Communicating and Influencing
Making Effective Decisions
Seeing the Big Picture
Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Evidence of Experience
Statement of Suitability

Interview stage assessments

Interview Dates
TBC
Behaviours
Changing and Improving
Communicating and Influencing
Making Effective Decisions
Seeing the Big Picture
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Enhanced Baseline Standard (EBS)