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General Information

Salary
£35,130 - £42,000
Working Pattern
Full Time
Vacancy Approach
Cross Government
Location
National
Region
National
Closing Date
26-Aug-2025
Business Unit
AGY - NOMS Agency
Post Type
Fixed Term, Loan
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
8757

Descriptions & requirements

Job description

This is a national role and will not have a specific base location. However, the successful candidate will be required to work at least 3 days per week at their local office in accordance with office attendance/hybrid working requirements. 

Overview of the job

This role will sit in the new Learning Design Faculty, within the Probation Workforce Programme, as part of the Learner Design and Development team. The purpose of this role is to support the design and development of learning resources, guides and digital job aids. The post holder will report to the Learner Research, Design and Development Lead.   

Working within a matrix structure, the post holder will work closely with the Learner Research and Testing team, the L&D Improvement team and Learning Services; working in collaboration to support the definition, design, development and testing of new learning experiences and digital resources in an agile way. 

The role holder will be responsible for providing support to manage, update and organise learning content to deliver meaningful learning experiences; ensuring that the catalogue of learning resources is up to date and accessible.   

This role is non-operational and has no formal line-management responsibility.   

This role is HQ based and will require occasional travel to other HMPPS sites/regions.
 

Summary

The main purpose of this role is to:  
  • Provide support to the Design and Development Specialists, enabling the design and development of learning content to deliver meaningful learning experiences.
  • Support the development of bite-sized digital job aids that are accessible at point of need and can be applied immediately (e.g. checklists and FAQs; templates and guides; videos, infographics and animations; case studies).
  • Ensure that all learning material is AT compliant; being pro-active in creating templates and using software to assess and correct as required.
  • Write facilitator guides that provide simple, practical instructions and key talking points to deliver the desired learning outcomes and experience.
  • Liaise with Learning Services to post and catalogue learning resources.
  • Update learning resources in response to outputs from quality assurance reviews, changes in practice standards, continuous improvement audits and recommendations arising from SFOs and HMIP report findings.
The full individual responsibilities, activities and duties of the post-holder are listed below.
 

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:  
  • Provide support to the Design and Development Specialists, enabling the design and development of learning content to deliver meaningful learning experiences.
  • Support the development of bite-sized digital job aids that are accessible at point of need and can be applied immediately (e.g. checklists and FAQs; templates and guides; videos, infographics and animations; case studies).
  • Ensure that all learning material is AT compliant; being pro-active in creating templates and using software to assess and correct as required.
  • Write facilitator guides that provide simple, practical instructions and key talking points to deliver the desired learning outcomes and experience.
  • Liaise with Learning Services to post and catalogue learning resources.
  • Update learning resources in response to outputs from quality assurance reviews, changes in practice standards, continuous improvement audits and recommendations arising from SFOs and HMIP report findings.
  • Work collaboratively with colleagues at all levels across the programme and organisation in the design and delivery of evidence-based, learner-centred learning resources and experiences.
  • Be a strong advocate for learning, taking responsibility for own continuous professional development.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. 
 

Behaviours

  • Changing and Improving
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace


Experience

  • Experience of providing project or team support
  • Experience of reviewing, maintaining and updating information or resources
  • Experience of creating simple guides or instructional materials
  • Experience of working with multiple teams/stakeholders

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. 

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

All candidates are subject to security and identity checks prior to taking up post.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.  

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
 

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 8757

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 8757

If you have any questions regarding this vacancy please contact Jamie.Overland1@justice.gov.uk  or Richard.field2@justice.gov.uk

Allowance
In addition this post attracts a London allowance payment which will be discussed at interview (for applicable London locations)

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Changing and Improving
Delivering at Pace
Managing a Quality Service
Working Together

Interview stage assessments

Interview Dates
TBC
Behaviours
Changing and Improving
Delivering at Pace
Managing a Quality Service
Working Together
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Enhanced Baseline Standard (EBS)