Skip to content

General Information

Salary
The national salary range is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location
Working Pattern
Full Time
Vacancy Approach
Cross Government
Location
National
Region
National
Closing Date
26-Aug-2025
Post Type
Permanent
Civil Service Grade
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
8532

Descriptions & requirements

Job description

Job Title:  Senior Content Designer

Building/Site:  102 Petty France (MoJ HQ), London, SW1H 9AJ

Grade:  SEO

Salary:  MoJ SEO pay bands for 2025/6 £49,325 - £53,081 (London) or £42,914 - £46,182 (National)

Post Type:  Permanent

Working Pattern:  Full Time. We currently attend an MoJ office (HQ or regional) two days a week.

Role Type:  Strategic Communications, Digital, GOV.UK.

Summary of role 

The Ministry of Justice supports people at some of the hardest times in their lives. From support for victims of crime, to prison reform and modern justice, our work makes a real difference and impacts people’s lives for the better. 

An exciting opportunity has arisen to join our GOV.UK team. 

We are looking for an experienced, motivated Senior Content Designer to help us deliver high-quality communications and campaigns for one of the biggest departments in the UK Government. 

Do you have extensive experience of using GOV.UK to communicate government priorities to a range of different audiences? Do you have a sound understanding of how to write for digital audiences, and the confidence to champion the user to colleagues across the department? Can you use consultation platforms to engage the public with a range of issues and policy initiatives? And can you manage a busy team in a fast-paced environment? If so, this could be the perfect role for you and we’d love to hear from you. 

This role is based within the MoJ Communications Directorate in a small and friendly web team and includes line management of two highly capable content designers. The successful applicant will take the lead in managing the flow of campaign and policy related information to GOV.UK across the department’s key policy portfolios, working as part of an effective and internally well-respected team. You will act as a point of best practice in how to maximise the impact of communications on GOV.UK. 

This is a fast-paced, high-profile role and you must work well under pressure and to tight deadlines, with an ability to adapt swiftly to changing circumstances. You’ll be part of a team working to the high standards set out by the Government Communication Service (GCS), whilst abiding by Government Digital Service (GDS) principles. 

We pride ourselves on our team culture and focus on making a difference in people’s lives. We advocate for diversity, inclusion and wellbeing, and aim to create a workplace where everyone feels valued and a sense of belonging.   

Role responsibilities

  • Manage publication of campaign and policy content to GOV.UK in a timely and accurate manner, often to tight deadlines in a fast-paced environment (including line management of two colleagues)
  • Create and maintain campaign sites hosted on the GOV.UK Wordpress platform, working closely with Campaigns teams and GCS
  • Create and iterate user-centred content efficiently and to a high standard, using evidence, data and research to make content decisions
  • Act as MoJ Managing Editor for GOV.UK, engaging frequently with GDS and the cross-government content community to ensure we are constantly getting the best out of the platform
  • Being an accessibility champion for MoJ content, ensuring all content published is accessible and striving to be ‘HTML first’ in line with GDS guidelines
  • Manage MoJ’s use of digital consultations to engage with as wide an audience as possible and enable open policy-making within the Department
  • Help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with the team
  • Confidently manage relationships with a range of colleagues in the campaigns team, design agency and digital, to act as a point of best practice on GOV.UK and consultations, upskilling colleagues as needed
  • Work closely with marketing colleagues to implement analytics and tagging on campaign sites using tools such as Google Analytics and Google Tag Manager
  • Use Google Analytics 4 (GA4) and other evaluation tools on an ongoing basis to optimise and analyse the impact of our communications and campaigns, and act on your findings to improve outcomes.

Essential skills and experience

  • Managing a busy team in a fast-paced environment to deliver consistently high-quality content
  • Creating, iterating, publishing and managing high-quality, user-centred content, preferably, though not necessarily, involving GOV.UK
  • Making complex language and processes easy to understand
  • Using analytics, user feedback, and user research to evaluate and improve content
  • Building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
  • Managing multiple projects and adapting to changing priorities and deadlines
  • Providing feedback to and mentoring others to make sure they’re delivering quality work
  • Reviewing and improving processes and working with content publishing systems and HTML
  • Confident communicator - able to persuade, negotiate, influence and work collaboratively at all levels

Assessment process 

Timelines 

Application window closes on Tuesday 26th August 2025 Interviews (online) w/c 8th or 15th September, with result shared by Thursday 17 September. 

Behaviours 

We will assess the following Civil Service Success Profile behaviours for this position:

  • Changing and Improving
  • Managing a Quality Service
  • Communicating and influencing
  • Working Together
  • Developing Self and Others

These will be assessed at both the written stage and at the interview stage, if you are invited to attend. 

Other criteria 

You will be asked to complete a Personal Statement in the written application (max 750 words) to set out your suitability for and interest in the role. 

We will also evaluate your CV and previous employment history to assess your skills and experience.   

Contacts 

If you have questions about the role, contact the head of team Mylinh Cao mylinh.cao@justice.gov.uk 

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours 

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits 

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension 

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training 

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks 

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 8532

HMPPS:

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 8532

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
500
Changing and Improving
Managing a Quality Service
Communicating and Influencing
Working Together
Developing Self and Others
Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Please set out your suitability for and interest in the role.
Evidence of Experience
CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates
Expected 08/09/2025 or 15/09/2025
Behaviours
Changing and Improving
Managing a Quality Service
Communicating and Influencing
Working Together
Developing Self and Others
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Security Clearance (SC)