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Job Title: |
Senior Content Designer |
Building/Site 102 Petty France (MoJ HQ), London, SW1H 9AJ
Grade Band B / SEO
Salary MoJ SEO pay bands for 2025/6
£49,325 - £53,081 (London) or £42,914 - £46,182 (National)
Post Type Permanent
Working Pattern Full Time. We currently attend an MoJ office (HQ or regional) two days a week.
Role Type Strategic Communications, Digital, GOV.UK.
The Ministry of Justice supports people at some of the hardest times in their lives. From support for victims of crime, to prison reform and modern justice, our work makes a real difference and impacts people’s lives for the better.
An exciting opportunity has arisen to join our GOV.UK team.
We are looking for an experienced, motivated Senior Content Designer to help us deliver high-quality communications and campaigns for one of the biggest departments in the UK Government.
Do you have extensive experience of using GOV.UK to communicate government priorities to a range of different audiences? Do you have a sound understanding of how to write for digital audiences, and the confidence to champion the user to colleagues across the department? Can you use consultation platforms to engage the public with a range of issues and policy initiatives? And can you manage a busy team in a fast-paced environment? If so, this could be the perfect role for you and we’d love to hear from you.
This role is based within the MoJ Communications Directorate in a small and friendly web team and includes line management of two highly capable content designers. The successful applicant will take the lead in managing the flow of campaign and policy related information to GOV.UK across the department’s key policy portfolios, working as part of an effective and internally well-respected team. You will act as a point of best practice in how to maximise the impact of communications on GOV.UK.
This is a fast-paced, high-profile role and you must work well under pressure and to tight deadlines, with an ability to adapt swiftly to changing circumstances. You’ll be part of a team working to the high standards set out by the Government Communication Service (GCS), whilst abiding by Government Digital Service (GDS) principles.
We pride ourselves on our team culture and focus on making a difference in people’s lives. We advocate for diversity, inclusion and wellbeing, and aim to create a workplace where everyone feels valued and a sense of belonging.
Role responsibilities
Manage publication of campaign and policy content to GOV.UK in a timely and accurate manner, often to tight deadlines in a fast-paced environment (including line management of two colleagues)
Create and maintain campaign sites hosted on the GOV.UK Wordpress platform, working closely with Campaigns teams and GCS
Create and iterate user-centred content efficiently and to a high standard, using evidence, data and research to make content decisions
Act as MoJ Managing Editor for GOV.UK, engaging frequently with GDS and the cross-government content community to ensure we are constantly getting the best out of the platform
Being an accessibility champion for MoJ content, ensuring all content published is accessible and striving to be ‘HTML first’ in line with GDS guidelines
Manage MoJ’s use of digital consultations to engage with as wide an audience as possible and enable open policy-making within the Department
Help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with the team
Confidently manage relationships with a range of colleagues in the campaigns team, design agency and digital, to act as a point of best practice on GOV.UK and consultations, upskilling colleagues as needed
Work closely with marketing colleagues to implement analytics and tagging on campaign sites using tools such as Google Analytics and Google Tag Manager
Use Google Analytics 4 (GA4) and other evaluation tools on an ongoing basis to optimise and analyse the impact of our communications and campaigns, and act on your findings to improve outcomes.
Managing a busy team in a fast-paced environment to deliver consistently high-quality content
Creating, iterating, publishing and managing high-quality, user-centred content, preferably, though not necessarily, involving GOV.UK
Making complex language and processes easy to understand
Using analytics, user feedback, and user research to evaluate and improve content
Building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
Managing multiple projects and adapting to changing priorities and deadlines
Providing feedback to and mentoring others to make sure they’re delivering quality work
Reviewing and improving processes and working with content publishing systems and HTML
Confident communicator - able to persuade, negotiate, influence and work collaboratively at all levels
Application window closes on Tuesday 26th August 2025
Interviews (online) w/c 8th or 15th September, with result shared by Thursday 17 September.
We will assess the following Civil Service Success Profile behaviours for this position:
Changing and Improving
Managing a Quality Service
Communicating and influencing
Working Together
Developing Self and Others
These will be assessed at both the written stage and at the interview stage, if you are invited to attend.
You will be asked to complete a Personal Statement in the written application (max 750 words) to set out your suitability for and interest in the role.
We will also evaluate your CV and previous employment history to assess your skills and experience.
If you have questions about the role, contact the head of team Mylinh Cao mylinh.cao@justice.gov.uk
If you have questions about how to apply or need technical assistance, contact Avature [details]