Skip to content

General Information

Salary
The national salary range is £32,483 - £37,265, London salary range is £34,281 - £41,836. Your salary will be dependent on your base location
Working Pattern
Full Time, Flexible Working
Vacancy Approach
External
Location
London, National
Region
London, National
Closing Date
25-Aug-2026
Post Type
Fixed Term
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
21020

Descriptions & requirements

Job description

Thank you for showing an interest in this role.

The Parole Board is an independent court-like body that is responsible for carrying out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public protection is our top priority. 

The Board is made up of about 230 members of secretariat staff and approximately 380 Members who make decisions on risk and hold hearings at prisons around the country.

Job Title

Member Capability Manager

Department

Capability Function

Team

Capability

Job Grade

HEO

Number of Posts

1

Reports to

Senior Member Capability Manager

Job Purpose      

This role supports the planning and delivery of member training and accreditation programmes, to ensure the Parole Board has the capability to meet casework demands.

Working closely with the Senior Capability Manager, you will help ensure that Board members are equipped with the knowledge, skills and accreditations required to perform their roles effectively.

You will be responsible for managing the delivery of core member accreditation programmes - New Member Induction (NMI) and Member Case Assessment (MCA), including the Practice and Quality Development Programmes.

Supported by a team of two Executive Officers, you will oversee programme administration, member progression, stakeholder engagement and data reporting to ensure members successfully achieve accreditation within agreed timeframes.

You will work collaboratively with colleagues across Capability, Operations and Capability Standards teams to support the development of members and contribute to the delivery of the Parole Board Business Plan.

Scope of Responsibilities:     

Primary responsibilities:

•             Support the delivery of member capability programmes

•             Coordinate and deliver core accreditation programmes, including in person training events

•             Manage member progression through MCA and NMI programmes, ensuring members are supported to achieve accreditation within set timeline.

•             Support the planning and delivery of Practice Development and Quality Development programmes.

•             Monitor, analyse and report on accreditation progress and capability data

•             Manage a team of 2 Executive Officers.

Person Specification  

Essential

•             Experience delivering training and managing events.

•             Strong organisational and planning skills with the ability to respond flexibly to changing priorities.

•             Experience of supporting organisational capability

•             Excellent communication and relationship-building skills.

•             Ability to develop, analyse and report on data records (including Excel data).

•             Good working knowledge of Microsoft Office applications.

•             Strong written communication and report-writing skills.

•             Approachable and collaborative

Desirable

•             Working with Parole Board members or similar membership organisation

•             Understanding of the parole process

•             Understanding of the delivery requirements of the Parole Board

Main Duties:

Strategy

•             Contribute to a capability strategy for all members.

•             Provide relevant and accurate capability data to the Senior Member Capability Manager to facilitate long term planning for the Board.

•             Promote an organisational culture of transparency, fairness and independence.

Capability and Accreditation

•             Coordinate the delivery of MCA and New Member Induction accreditation programmes.

•             Monitor and support members' progression through accreditation pathways, identifying and addressing barriers where appropriate.

•             Act as a key point of contact for members undertaking accreditation programmes.

•             Maintain accurate records of member progression, accreditation outcomes and capability data.

•             Produce regular reports and management information on capability and accreditation activity.

•             Identify trends, risks and issues relating to member progression and escalate appropriately.

•             Support the continuous improvement of accreditation and development programmes.

Delivery Core Member Accreditation Programmes

•             Support the planning,  delivery and continuous improvement of core member training and accreditation pathways:

o             New Member Induction

o             MCA training.

•             Coordinate programme logistics, communications, materials and evaluations.

•             Support the implementation of MERC’s directions on training content, delivery and evaluation of training and events.

•             Gather and analyse participant feedback to support continuous improvement.

•             Lead EOs to provide administrative support for Practice Developers and Training facilitators in delivering the programmes.

•             Work closely with colleagues across Capability and Quality teams to ensure development programmes meet organisational needs.

Relationship Building

•             Build trusted and productive relationships with Parole Board members.

•             Work closely with the Senior Capability Manager, Member Capability Standards team and Training Co-ordinator.

•             Work closely with the other Capability Manager (HEO) understanding each other’s designated areas of responsibility to build resilience.

•             Work closely with the Standards team to share learning and outcome reports where appropriate

•             Support members, facilitators, practice developers and quality developers throughout delivering accreditation and development programmes.

•             Maintain effective working relationships with internal and external stakeholders to support delivery of learning and development activities.

Management

•             Line manage up to two Executive Officers.

•             Support staff development through regular coaching, feedback and performance management.

Other

•             Undertake other duties appropriate to the grade as required by the Senior Capability Manager, Head of Capability, COO or CEO.

Behaviours

This will be a mixed behaviours and strengths interview. We'll assess you against these behaviours during the selection process:

•             Changing and Improving

•             Managing Effective decisions

•             Developing Self and Others

•             Communicating and Influencing

Application stage :

1)           Behaviours 250 words each:

Developing Self and Others

2)           Statement of suitability (up to 500 words)

Referring to the Person Specification, please explain how your skills, knowledge and experience make you a suitable candidate for this role.

Interview stage:

1)           Behaviours:

Changing and Improving

Making effective decisions

Communicating and Influencing

2)           Strengths

3)           Presentation

Additional Information

The Parole Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

The Parole Board offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. Parole Board welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the Parole Board’s Flexible Working policy.

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices.  You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 21020

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Developing Self and Others, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Developing Self and Others
Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Referring to the Person Specification, please explain how your skills, knowledge and experience make you a suitable candidate for this role.
Evidence of Experience
CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates
Expected w/c 07/09/2026
Behaviours
Changing and Improving
Making Effective Decisions
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Other Assessments

Which assessment methods will be used?
Presentation
Level of security checks required
DBS Basic

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.