This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.
General Information
Salary
The national salary is £58,511 - £65,329. London salary is £63,343 - £70,725. Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Flexible Working
Vacancy Approach
Cross Government
Location
National
Region
National
Closing Date
01-Jul-2026
Post Type
Permanent
Civil Service Grade
Grade 7
Number of jobs available
1
Reserve List
12 Months
Job ID
18910
Descriptions & requirements
Job description
Senior Technical Writer
Location: National*
Interviews: after the 14th of July
Grade: 7
(MOJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary**:
London: £63,343 - £70,725
National: £58,511 - £65,329
Working pattern: Full-time, part-time, flexible working
Contract Type: Permanent
Number of vacancies: 1
Vacancy number: 18910
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.
The Role
Please note this role requires you to pass Security Check clearance. Please click on the link for details.
We’re recruiting for a Senior Technical Writer (Grade 7) here at Justice Digital, Data and Science to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO) team.
This role will be based in OCTO’s Data Platform Services - a multidisciplinary team of about 40 digital and data professionals who develop and support a suite of data-centric services.
These services support MOJ’s data strategy and our ambition to become a truly data-led organisation. They provide the critical infrastructure for 600+ data and analytical staff, enabling them to securely access, analyse, and explore data from across the department.
One of the priority services that we’re currently developing is the ‘Justice Data Platform’. This is a next generation data and analytics platform designed to meet the growing needs of data professionals across the department. We’re looking for a Senior Technical Writer to help us deliver this ambitious project.
This role aligns against the technical writer role level on the Government Digital and Data Capability Framework
Key Responsibilities
- Lead the creation, maintenance and continuous improvement of technical documentation for the Justice Data Platform and closely related services
- Produce clear, accurate and usable content for defined user groups including data professionals, support teams and operational users.
- Work closely with engineers, data specialists and architects to understand complex technical systems and translate them into documentation that supports real user tasks, decisions and troubleshooting.
- Line manage mid-level (SEO) technical writers, providing clear direction, feedback and support to help them deliver high-quality documentation and develop their technical writing practice.
- Contribute to the development and improvement of shared documentation standards, templates and publishing practices, working within Justice Digital and OCTO guidance.
- Apply agreed standards, adapting them where needed to meet user needs and service context.
- Use, monitor and improve existing technical documentation publishing platforms and workflows, helping teams adopt good practice and reduce duplication or outdated content.
- Working with user researchers and directly accessing web analytics, use evidence to understand how well technical documentation helps users complete tasks, where content is confusing or incomplete, and how to prioritise improvements that reduce support burden.
- Communicate clearly with service owners and senior stakeholders about documentation risks, user needs and improvement priorities, using evidence to influence decisions and build agreement.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential:
- Ability to create clear, usable technical documentation that helps people complete real tasks.
- Strong user-centred approach to technical writing.
- Ability to work effectively with technical and non-technical colleagues.
- Experience supporting and developing other technical writers through line management or mentoring.
Willingness to be assessed against the requirements for SC clearance.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Salary Information**
Base salary for this role is from £58,511 to £65,329 (National) or £63,343 to £70,725 (London).
- New entrants to the Civil Service joining the MOJ are expected to start at the minimum of the pay band.
- Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
- Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
How to Apply
In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.
Stage 1 - Application and sift:
To apply for this position, you must submit the following as part of your application:
A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
A Personal Statement(no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 4 criteria listed below (250 words each).
- Ability to create clear, usable technical documentation that helps people complete real tasks
- Strong user-centred approach to technical writing
- Ability to work effectively with technical and non-technical colleagues
- Experience supporting and developing other technical writers through line management or mentoring
A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.
Should we receive a high volume of applications, a pre-sift based on the criterion ‘Ability to create clear, usable technical documentation that helps people complete real tasks‘ will be conducted before the sift.
Please access the following link for guidance on how to apply - Application Guidance
Stage 2 - Interviews:
Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:
- Seeing the big picture
- Changing and improving
- Communicating and influencing
- Developing self and others
As part of your interview, you will be asked to deliver a 10-minute presentation which will assess “Ability to create clear, usable technical documentation that helps people complete real tasks”. Further details will be provided if successful at sift.
Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Seeing the big picture will be applied as the primary lead criterion to determine the final merit order.
Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.
A reserve list may be held for up to 12 months, from which further appointments may be made.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Terms & Conditions
Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.
If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference - 18910
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference
Job Description Attachment
-
Senior Technical Writer - JD.docx (Job Description Attachment)
Application form stage assessments
Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
To apply for this position, you must submit the following as part of your application:
- A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
- A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 4 criteria listed below (250 words each).
- Ability to create clear, usable technical documentation that helps people complete real tasks
- Strong user-centred approach to technical writing
- Ability to work effectively with technical and non-technical colleagues
- Experience supporting and developing other technical writers through line management or mentoring
- A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
- A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 4 criteria listed below (250 words each).
- Ability to create clear, usable technical documentation that helps people complete real tasks
- Strong user-centred approach to technical writing
- Ability to work effectively with technical and non-technical colleagues
- Experience supporting and developing other technical writers through line management or mentoring
Evidence of Experience
CV or Work History, Statement of Suitability
Interview stage assessments
Interview Dates
Expected after the 14th of July
Behaviours
Seeing the Big Picture
Changing and Improving
Communicating and Influencing
Developing Self and Others
Technical
Ability to create clear, usable technical documentation that helps people complete real tasks.
Strong user-centred approach to technical writing.
Level of security checks required
DBS Basic
Security Clearance (SC)
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.