16681 - Technical Specialist - 16681 - Ministry of Justice

Descriptions & requirements

Job description

People & Capability Group

People and Capability is here to support the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services we provide across the Ministry of Justice (MoJ) to ensure the delivery of high-quality services for our customers.

As a department, we are going through a period of significant transformation and our people services are at the forefront of enabling that change. MoJ People and Capability is a team of 1,400 committed and capable professionals delivering people services across the Justice family. At the heart of delivering these services, are our people.

Information about the MoJ and its priorities can be found at www.gov.uk/government/organisations/ministry-of-justice/about

About the Role

This role sits within a team driving innovation and digitisation across HR to improve efficiency, effectiveness, and user experience. The postholder will work closely with People, Finance, and Commercial functions to understand their needs and help build digital capability.

The Pathfinder Team leads the MoJ’s end-to-end delivery of an Oracle SaaS solution, currently Human Capital Management, Goals and performance and Talent Management modules, serving as a proving ground for design and test approaches that will support wider programme rollout across four Government departments (Synergy Programme). The team tests and refines processes, capabilities, and ways of working to enable successful SaaS adoption, informing the Synergy Programme and helping to establish a scalable model for future implementations.

This role is central to modernising HR operations and requires close collaboration with key stakeholders across MoJ, agencies, public bodies, Digital, and Commercial teams, including the Synergy cluster (DWP, DEFRA and HO) to deliver innovative digital HR solutions at pace.

The Technical Specialist is responsible for technical integrations, reporting and analytics, and system security. They ensure the platform operates efficiently and securely, providing reliable insights to the organisation. The role works closely with the G7 Team Lead and SEO Functional Specialist to develop integrations and maintain seamless data flows between the SaaS product and other connected systems. They will also support the synergy team with transition of services where appropriate.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

· Develop and execute test plans for new features, patches, and integrations

· Validate system performance and data accuracy following updates, migrations, and quarterly Oracle releases

· Coordinate with 3rd party specialist vendors to ensure secure, reliable, and compliant data flows

· Design and maintain reports and dashboards using OTBI and BI Publisher to support HR and business stakeholders

· Develop and manage scheduled reports, custom extracts, and ad hoc analytics

· Conduct data audits and provide reporting templates and guidance to HR users

· Manage user access, roles, and security profiles using Oracle Security Console

· Ensure access controls align with organisational policies and regulatory requirements (e.g., GDPR)

· Support onboarding and offboarding processes in coordination with IT/Identity Management

· Perform regular audits and respond to security incidents to ensure data protection

· Document technical processes, configurations, and integration designs for knowledge sharing and compliance

Person Specification:

· You will have strong organisational and interpersonal skills.

· Able to provide evidence in the establishing and maintaining effective relationships with a wide variety of people, including senior officials.

· Proactive approach, with excellent organisational skills, attention to detail and an ability to work well under pressure.

· Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for your audience, including making the best of digital resources and considering value for money.

· Excellent planning and time management skills

· Understand how your work and the work of the Senior Leadership team, supports wider objectives and meets the diverse needs of stakeholders.

· Take a keen interest in expanding your knowledge in areas related to your work and keep up to date with issues that affect your area.

· Handle challenging conversations with confidence and sensitivity.

· Show pride and passion for your work and positive, inclusive engagement with your team.

Management of Resources

Essential Criteria

· Ability to troubleshoot complex technical issues and manage cross-functional coordination.

· Strong attention to detail, documentation, and analytical skills.

· Understanding of data privacy and compliance requirements related to HR systems.

· Experience working in an Agile or DevOps delivery environment

Desirable Criteria

· Experience in a technical role supporting Oracle HCM Cloud or similar enterprise HR systems.

· Proficiency with HDL, HCM Extracts, OTBI, BI Publisher, Oracle Integration Cloud, and REST/SOAP APIs.

· Strong SQL skills and familiarity with XML, CSV, and data transformation principles.

· In-depth knowledge of Oracle HCM data models, especially Talent Management modules.

· Experience with Oracle's security model, roles, and data security profiles.

· Oracle HCM Cloud certifications (e.g., Reporting, Security, Integration)

Please note that whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

Application process

You will be assessed against the Civil service success profiles framework.

Sift

Behaviours / Experience

Please provide examples of how you have met each of the behaviours (or list other criteria) below:

Changing and Improving (Lead)
Making Effective Decisions
Delivering at Pace
Communicating and Influencing
Seeing the Big Picture

Please refer to the CS Behaviours framework for more details at this grade:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf

Experience

• Please provide an anonymous copy of your CV.

• Please provide a 1000-word statement of suitability demonstrating how your experience, skills and values algin with the technical specialist job description.

If we receive a large number of applications, we will carry out an initial sift on the lead criteria of Changing and Improving.

Candidates invited to Interview

Please note that interviews will be carried out remotely via MS Teams. During the interview, we will be assessing you on Behaviours and Strengths from the Success Profiles framework.

Changing and Improving
Making Effective Decisions
Delivering at Pace
Communicating and Influencing
Seeing the Big Picture

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 16681

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Job Description Attachment

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Application form stage assessments

Behaviours

A sift based on the lead behaviour, Changing and Improving, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.

Behaviours Application Form Question Word Limit

250

Changing and Improving

Making Effective Decisions

Delivering at Pace

Communicating and Influencing

Seeing the Big Picture

Experience

We will assess your experience for this role via the following methods

CV or Work History, Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

Please provide a 1000-word statement of suitability demonstrating how your experience, skills and values algin with the technical specialist job description.

Evidence of Experience

CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates

Expected in May

Behaviours

Changing and Improving

Making Effective Decisions

Delivering at Pace

Communicating and Influencing

Seeing the Big Picture

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Level of security checks required

Baseline Personnal Security Standard (BPSS)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.