JOB DESCRIPTION

People & Capability Group

People and Capability is here to support the organisation by enabling its people to be the best that they can be. We are continuously reviewing and enhancing the services we provide across the Ministry of Justice (MoJ) to ensure the delivery of high-quality services for our customers.

As a department, we are going through a period of significant transformation and our people services are at the forefront of enabling that change. MoJ People and Capability is a team of 1,400 committed and capable professionals delivering people services across the Justice family. At the heart of delivering these services, are our people.

Information about the MoJ and its priorities can be found at www.gov.uk/government/organisations/ministry-of-justice/about

About the Role

This role sits within a team driving innovation and digitisation across HR to improve efficiency, effectiveness, and user experience. The postholder will work closely with People, Finance, and Commercial functions to understand their needs and help build digital capability.

The Pathfinder Team leads the MoJ’s end-to-end delivery of an Oracle SaaS solution, currently Human Capital Management, Goals and performance and Talent Management modules, serving as a proving ground for design and test approaches that will support wider programme rollout across four Government departments (Synergy Programme). The team tests and refines processes, capabilities, and ways of working to enable successful SaaS adoption, informing the Synergy Programme and helping to establish a scalable model for future implementations.

This role is central to modernising HR operations and requires close collaboration with key stakeholders across MoJ, agencies, public bodies, Digital, and Commercial teams, including the Synergy cluster (DWP, DEFRA and HO) to deliver innovative digital HR solutions at pace.

The Technical Specialist is responsible for technical integrations, reporting and analytics, and system security. They ensure the platform operates efficiently and securely, providing reliable insights to the organisation. The role works closely with the G7 Team Lead and SEO Functional Specialist to develop integrations and maintain seamless data flows between the SaaS product and other connected systems. They will also support the synergy team with transition of services where appropriate.

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

• Develop and execute test plans for new features, patches, and integrations

• Validate system performance and data accuracy following updates, migrations, and quarterly Oracle releases

• Coordinate with 3rd party specialist vendors to ensure secure, reliable, and compliant data flows

• Design and maintain reports and dashboards using OTBI and BI Publisher to support HR and business stakeholders

• Develop and manage scheduled reports, custom extracts, and ad hoc analytics

• Conduct data audits and provide reporting templates and guidance to HR users

• Manage user access, roles, and security profiles using Oracle Security Console

• Ensure access controls align with organisational policies and regulatory requirements (e.g., GDPR)

• Support onboarding and offboarding processes in coordination with IT/Identity Management

• Perform regular audits and respond to security incidents to ensure data protection

• Document technical processes, configurations, and integration designs for knowledge sharing and compliance

Person Specification:

• You will have strong organisational and interpersonal skills.

• Able to provide evidence in the establishing and maintaining effective relationships with a wide variety of people, including senior officials.

• Proactive approach, with excellent organisational skills, attention to detail and an ability to work well under pressure.

• Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for your audience, including making the best of digital resources and considering value for money.

• Excellent planning and time management skills

• Understand how your work and the work of the Senior Leadership team, supports wider objectives and meets the diverse needs of stakeholders.

• Take a keen interest in expanding your knowledge in areas related to your work and keep up to date with issues that affect your area.

• Handle challenging conversations with confidence and sensitivity.

• Show pride and passion for your work and positive, inclusive engagement with your team.

Management of Resources

Essential Criteria

• Ability to troubleshoot complex technical issues and manage cross-functional coordination.

• Strong attention to detail, documentation, and analytical skills.

• Understanding of data privacy and compliance requirements related to HR systems.

• Experience working in an Agile or DevOps delivery environment

Desirable Criteria

• Experience in a technical role supporting Oracle HCM Cloud or similar enterprise HR systems.

• Proficiency with HDL, HCM Extracts, OTBI, BI Publisher, Oracle Integration Cloud, and REST/SOAP APIs.

• Strong SQL skills and familiarity with XML, CSV, and data transformation principles.

• In-depth knowledge of Oracle HCM data models, especially Talent Management modules.

• Experience with Oracle's security model, roles, and data security profiles.

• Oracle HCM Cloud certifications (e.g., Reporting, Security, Integration)

Please note that whilst we don’t assess or score ‘desirable’ criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates. 

Application process

You will be assessed against the Civil service success profiles framework.

Sift

Behaviours / Experience

Please provide examples of how you have met each of the behaviours (or list other criteria) below:

• Changing and Improving (Lead)

• Making Effective Decisions

• Delivering at Pace

• Communicating and Influencing

• Seeing the Big Picture

Please refer to the CS Behaviours framework for more details at this grade:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf

Experience

• Please provide an anonymous copy of your CV.

• Please provide a 1000-word statement of suitability demonstrating how your experience, skills and values algin with the technical specialist job description.

If we receive a large number of applications, we will carry out an initial sift on the lead criteria of Changing and Improving.

Candidates invited to Interview

Please note that interviews will be carried out remotely via MS Teams. During the interview, we will be assessing you on Behaviours and Strengths from the Success Profiles framework.

• Changing and Improving

• Making Effective Decisions

• Delivering at Pace

• Communicating and Influencing

• Seeing the Big Picture