Ministry of Justice

JOB DESCRIPTION:

Senior Staff Capability Manager

24 month contract, temp to perm option

Job Title          Senior Staff Capability Manager

Department    Capability       Team   Staff Capability, Learning and Development

Job Grade       SEO     Number of Posts        1

Reports to       Head of Capability

Job Purpose

This role is responsible for ensuring the Board has staff capable of delivering the tasks required of their role. You will manage and oversee the delivery of learning and development for staff, clearly aligning these against the needs of the organisation, assessing data to identify deficits to improve and ensure a consistent approach in training.

You will oversee and deliver training in support of changes required for the Operations hub.

You will assess the outcomes of PMR and HR issues to identify areas for development to support staff to grow their skills and deliver the objectives of the Parole Board Business Plan.

Scope of Responsibilities:

The Senior Capability Manager: Staff has responsibility for activities and actions relating to:

•          Assessing capability needs for staff across all hubs

•          Setting the strategic development and delivery of a CPD training programme for staff. 

•          Overseeing and delivery of the training required for changes to the Operations hub

•          Lead learning and development services to staff;

•          Implementing the staff talent matrix and developing L&D opportunities from findings

•          Managing a team of up to 3

Primary Deliverables in the first 6 months

•          Assess capability needs for staff across all hubs

•          Oversee and ensure timely and quality delivery of relevant training for Operations Hub

•          Train Operations staff

•          Support non-operational hubs with a relevant training programme

Person Specification

Essential

•          Experience delivering and/ or creating training and/or events.

•          Experience of Case Management or Operations or equivalent

•          Experience of assessing and supporting organisational capability

•          Exceptional skills in relationship building

•          Approachable and collaborative.

•          Good understanding of Excel and data gathering and reporting.

•          Strong report writing skills.

•          Experience of leading a people change programme.

•          Willingness to learn new skills and work at pace.

Desirable

•          CIPD Level 5 (or above) or demonstrable equivalent experience and knowledge

Main Duties:

Strategic leadership 

•          Produce a learning and development strategy for all staff.

•          Promote an organisational culture of transparency, fairness and independence.

•          Actively contribute to, support and shape the capability of the PB and functional hub’s business plan, change and organisational priorities.

Capability

•          Assess and establish capability needs for all staff

•          Responsibility of progressing staff through mandatory training and supportive continuous professional development.

•          Proactively engage with Staff so that they remain committed and engaged in their development and that they achieve set and agreed outcomes in a reasonable timeframe

•          Monitor capability data and report on emerging trends and issues

•          Establish and maintain strong relationships with staff who support L&D as facilitators.

•          Work closely with the HR team and Operations Training team.

Learning and Development

•          With the Operations Hub Grades 6 and 7 input to the plan, produce and, deliver a training programme for each stage of Operational process changes.

•          Act as lead trainer for specific classes, modules or courses as required

•          With the Staff Training Managers’ input, produce a learning and development strategy for all staff.

•          Oversee the delivery of Staff L&D

•          Report on outcomes from Staff L&D activities

•          Lead the Staff Training Manager to implement a learning and development strategy for staff that dovetails with the member capability strategy and overall organisational needs and skills gaps across the business.

•          Oversight of the apprenticeship scheme 

•          Deliver a talent matrix and use results to identify L&D gaps.

•          Direct activity and delivery to understand staff training needs.

Relationship building

•          Be a reliable and support source for all staff.

•          Work closely with the HR team and Operations Team.

•          Build and maintain excellent relationships with colleagues across the Board

•          Build and maintain collaborative working relationships with external stakeholders to ensure the Parole Board’s L&D needs are fully supported

Management

•          Manage and support a team of up to 3.

Other

•          Other tasks appropriate to the role as assigned from time to time by the Head of Capability, COO or CEO

•          Undertake these responsibilities in line with current legislation, local and national policies, and the key documents.

Behaviours

We will assess you against these behaviours during the selection process:

•          Managing a quality service

•          Communicating and Influencing

•          Seeing the Bigger Picture

•          Developing self and others

•          Leadership

Accessibility

The Parole Board is a disability confident recruiter. Accessibility requests will be carefully considered and, where reasonable, actioned.

Whilst the Parole Board office is principally located in London, and, for the purposes of organisational management and administration, it is not required to conduct business in Welsh. However, the Parole Board welcomes applications from candidates who speak Welsh and English as part of its commitment to treat both languages on a basis of equality in the conduct of public business and administration of justice in Wales, as far as is both appropriate and reasonable, and to reflect the community it serves.

Office requirements

This role is hybrid. You will be required to spend 20% of your time in person contact. For some SLT meetings as well as team away days, you will be required to attend in person in London.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours and Experience.

At the interview stage you will be assessed against Behaviours and Strengths.