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General Information

Salary
£29,303 - £31,061
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Leeds
Region
North East
Closing Date
16-Mar-2026
Post Type
Permanent
Civil Service Grade
EO
Number of jobs available
1
Reserve List
12 Months
Job ID
15353

Descriptions & requirements

Job description

Overview of the Role

Reporting to a HR Team Leader, this position sits within the HR Business Partner – Organisational Design and Development (HRBP OD&D) function within Judicial Office HR, an arm’s length body of the Ministry of Justice. This is a key role in providing HR support to all Judicial Office Holders (JOHs). The role includes processing judicial sickness absences, undertaking MS Teams calls with JOHs and triaging HR queries received from judicial leaders and JOHs, responding directly, or escalating where needed to appropriate stakeholders.

The post holder will be based in Leeds (5 Wellington Place, Leeds, LS1 4AP) and will have a passion for providing excellent standards of service, be self-motivated and have strong organisational skills. They will also be able to work on their own initiative but understand the boundaries of their role and when to seek guidance from others, and work collectively towards a shared goal. Full training will be provided, and the key behaviours and qualities, including being a team player, are the primary attributes sought in the post holder. 

As an entry point to a career in strategic Human Resources this post provides an ideal grounding to develop experience as a HR generalist.

The HRBP OD&D team is one of three portfolio areas within Judicial Office HR.

The Judicial Office HR Team is accountable for delivering the right judicial office holders with the right skills, in the right place, at the right time in support of the Lord Chief Justice and Senior President of Tribunals responsibilities for the welfare and conduct of the judiciary as set out in the Constitutional Reform Act 2005. The team also supports, advises, and appoints (on behalf of the Lord Chancellor), the advisory committees who carry out key functions in relation to the magistracy on behalf of the Lord Chancellor.

This role is suitable for blended/hybrid working with the possibility of a mix of remote and office working, and is undertaken on a shift pattern basis of 8am-4pm, 9am-5pm or 10am-6pm. The role is based in Leeds (5 Wellington Place, Leeds, LS1 4AP) and there may be expectation on occasion to travel to one of our other office or court locations in line with business need.

Summary

With a passion for people and a proven ability in administrative functions, the post holder will combine their organisational ability with the demands of analysing information, providing advisory support, or escalating to stakeholders where needed.

The post holder will be responsible for delivering a high-quality HR service via a digital platform and providing HR support for all judicial office holders. Previous HR experience is not required for the position.

The role involves a proactive approach to problem solving and finding solutions to HR challenges. The post holder will be supported in gaining a detailed understanding of the judiciary and their unique position as office holders to enable accurate interpretation of HR policy, and the delivery of HR processes to maintain sufficient support to the judiciary.

There will be a need to handle sensitive information and the post holder will be required to provide HR advice based on policies in place or signposting to the relevant teams. The post holder will take calls and respond to emails relating to judicial sickness absences, responding appropriately in accordance with welfare guidance and conveying absence details to operational colleagues in an efficient and timely manner. The post holder will also work with HR data and support on wider HR tasks, allowing for the effective delivery of a HR service to the Judiciary. The role also involved providing ad-hoc support to a regional HR advisor with casework, projects and administrative tasks as needed.

This is an excellent starting point for an aspiring HR professional and equally an opportunity for somebody with a proven administrative background to apply their skills to a new area of work.

The role will require some decision making based on the analysis of diverse sources of information and data. Stakeholder and customer focus will be essential as part of this key support role for the wider Judicial HR.

We value diversity and inclusion in our workforce and would encourage applications from underrepresented backgrounds.

Responsibilities, Activities and Duties

The post holder will need to develop an in depth understanding of Judicial Office HR, and the bespoke support which is offered to judicial office holders.

Tasks and skills required for the post include:

  • Providing front line support to all judicial office holders
  • Excellent communication skills
  • Asking questions to identify the primary nature of any query
  • Escalation to stakeholders and centres of expertise where appropriate
  • Undertaking high volume transactional and administrative tasks
  • Maintaining, updating, and improving a HR knowledge bank on a digital platform for judicial office holders to utilise
  • Reading and understanding policies and procedures to provide query responses
  • Providing clear, accurate HR advice from relevant policies to judicial office holders
  • Manage competing work demands, whilst providing a professional service to judicial office holders
  • Analysing and creating data sets and charts to help inform future focus and performance of the HR service
  • Ability to identify trends and patterns escalating these where needed
  • Supporting the judiciary on wider tasks relevant to HR
  • Providing support to a HR Advisor on casework, administration and projects as required
  • Communicating via phone, MS Teams calls and email with judicial office holders on sensitive topics, including in relation to sickness absence
  • Attention to detail inputting HR information into relevant systems
  • Identifying areas for continuous improvement and raising these with the management team
  • Working collaboratively across a team of HR Support Officers to deliver a high-quality service
  • Commitment to self-development

Essential Knowledge, Experience and Skills

  • An ability to forge strong working relationships, and work well under pressure
  • Excellent organisational skills with the ability to manage your own workload effectively
  • Strong IT (Information Technology) skills, able to work confidently in Word, Excel, Outlook and be able to use databases
  • Able to make decisions using sound judgement
  • Excellent customer service skills with the ability to communicate effectively with different stakeholders across all levels of seniority

Desirable Knowledge, Experience and Skills:

  • Experience of working with Judicial Office Holders or knowledge of the judiciary
  • Comfortable working with data sets and creating basic charts and graphs
  • Previous experience in a HR environment
  • Previous administrative experience
Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 15353

HMPPS:

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 15353


Application form stage assessments

Behaviours
A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Making Effective Decisions
Managing a Quality Service

Interview stage assessments

Interview Dates
To Be Confirmed
Behaviours
Making Effective Decisions
Managing a Quality Service
Working Together
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Level of security checks required
DBS Standard
Counter Terrorism Check (CTC)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.