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General Information

Salary
£33,551 - £35,564
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
London
Region
London
Closing Date
30-Sep-2025
Post Type
Permanent
Civil Service Grade
EO
Number of jobs available
1
Reserve List
12 Months
Job ID
9834

Descriptions & requirements

Job description

Job Title: Special Immigration Appeals Commission (SIAC) Caseworker

Location: Upper Tribunal Immigration and Asylum Chamber, Field House, 15 Breams Building, London, EC4A 1DZ

Grade: EO

Background:

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice and provides the supporting administration for the judiciary across England and Wales. It presently delivers services to the public directly in court and tribunal buildings, remotely via business centres and through limited services via the internet. HMCTS’s ambition is to improve the services we deliver to the public directly in court and tribunal buildings, design new Courts & Tribunals Service Centres to deliver a national business and enhance our digital on-line services.

Consequently, there are high expectations of all staff regardless of the job they do, and high performance is expected from everybody. The organisation is continuously adopting new or better ways of working to ensure that it focuses on just that which is essential.  EO grade staff will need to display a commitment to the following key principles: continuous change, managing uncertainty and improving performance. All those appointed to new roles in HMCTS must be wholeheartedly committed to these principles and evidence this in their application.

Key Purpose:

To support the Chairman, High Court Judges, Judges of the UTIAC and other chambers in matters of National Security. SIAC is a Superior court of record which deals with appeals related to matters of National Security, the SIAC clerk has responsibility for handling and processing that level of material from the Secretary of State for the Home Department. This job role requires Developed Vetting Security Clearance (DV). This is an excellent opportunity to develop and broaden your skill set and gain a better understanding of the Special Immigration Appeals Commission (SIAC), Proscribed Organisations Appeal Commission (POAC) and Pathogens Access Appeal Commission (PAAC).

Key Responsibilities:

The cases dealt with are of a sensitive nature and may cover a range of jurisdictions and departments, the successful candidate will be given more details of the role. Staff are responsible for collection, management/storage and appropriate distribution of classified documents to those who need to see them, as well as clerking the courts during “CLOSED” sessions, which are only attended by those identified as being cleared and needing to attend. These sessions must be staffed by someone with the appropriate clearance level. The documents and hearings are classified at this level due to the high risk to National Security, which places a considerable responsibility on staff to ensure any documents are properly secured and accessed only by those with authority.

Operations

  • To support the Chairman and High Court Judges of SIAC in delivering their judicial functions.
  • To act as a point of contact, manage and process all  OPEN and CLOSED correspondence, telephone and email queries relating to sensitive cases listed at SIAC on behalf of the SIAC Chairman and the SIAC Office.
  • Secretariat management and handling of all SIAC’s administrative workload, including complex diary management.
  • To liaise with Judiciary and stakeholders regarding the timely listing of cases 
  • Professionally and proactively manage and prioritise multiple tasks to facilitate the timely progress of all SIAC/POAC/PAAC appeals/productions.
  • Adherence to protocols around restricted material for all government departments.
  • Carry out pre-hearing Risk Assessments with security services/ HMPS/ HMCTS Health, Safety & Security.
  • Clerk OPEN and Closed hearings and ensure courts are run in accordance with restricted material guidance.
  • Liaise with stakeholders to arrange delivery and collections of papers in line with established procedures
  • To ensure all records are kept up to date and that sensitive material is returned in a timely manner
  • Ensure governance is adhered to and best practice is maintained at all times
  • Drafting orders where required.
  • Support Judiciary with Legal and Research enquires.
  • Liaising with Press Office and responding to press enquires and Freedom of Information requests
  • Regular liaison meetings with stakeholders.

Team Leadership     

  • Role model HMCTS values and apply policies and procedures.
  • Plan, co-ordinate and organise own training and development including annual self-appraisal with Security Services.
  • Be responsible for health and safety issues for the immediate working environment. Management of the court security, ensuring all electronic devices are identified, logged and secured away from proceedings.
  • Follow the retention and destrutcion protocol for all OPEN and Closed material.
  • Working with the judicial office, finance teams, the SIAC Chairman and the Principle Resident Judge to ensure that High Court Judge/judge’s/lay member resources are deployed fairly to meet sitting allocations and strategies to improve performance levels. In addition, dealing with claims for sitting and other costs.
  • All EO staff are expected to perform other management roles in addition to their own role.

Processing and Managing Casework       

  • Issuing directions to parties to file evidence and other documents including papers for the essential reading list.
  • Listing cases
  • Ensuring the panel composition is appropriate to the case
  • Ensuring interpreter requirements are identified.

Calculations and Analysis

·       Identify and implement solutions to local problems, referring more complex problems to a Delivery Manager.

Communicating - with the public, juries, the judiciary, other court and tribunal users and representatives of other agencies and organisations

·       Maintain effective working relationships with the judiciary, supporting agencies, voluntary and user groups. Working with agencies to improve the level of service offered to users.

  • Provide feedback to staff, judiciary and other stakeholders on performance against targets.
  • Think beyond own area of responsibility, considering wider policy and organisational implications of issues.
  • Attend and contribute at meetings of relevant User Groups.

Representation       

·       Represent the function you have been assigned to at an operational level

Accountability

·       Reporting to Delivery manager.

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Operational Delivery in HMCTS:

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

·       Face-to-face roles in HMCTS, for example a court usher

·       Contact Centre roles in HMCTS for example call centre advisers

·       Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people.  This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

Essential Skills & Criteria:

It is essential that the candidate has the following skills and experience:

·       Excellent interpersonal and influencing skills.

·       An ability to prioritise work and strong organisational skills.

·       The ability to Identify and address team or individual capability requirements and gaps to deliver current and future work.

It is desirable that the candidate has the following skills and experience:

·       Experience of working in a changing environment, managing and leading others through change.

Location: 

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc or regular basis at other local HMCTS sites / courts.  Where applicable, associated travel cost / time will be applied in line with organisational policies. 

Further details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Skilled Worker Visa:

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time. 

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. 

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: 
https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 9834

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 9834

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Making Effective Decisions, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Making Effective Decisions
Managing a Quality Service
Communicating and Influencing
Working Together

Interview stage assessments

Interview Dates
Interviews are expected to commence middle to end of October. Subject to change.
Behaviours
Making Effective Decisions
Managing a Quality Service
Communicating and Influencing
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Basic
Developed Vetting (DV)