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General Information

Salary
£26,475 - £31,650
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Northampton
Region
East of England
Closing Date
08-Aug-2025
Business Unit
AGY - NOMS Agency
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
2
Reserve List
12 Months
Job ID
7738

Descriptions & requirements

Job description


Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

New entrants are expected to join on the minimum of the pay band.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

About the role

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.

We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.

Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

About you

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

About us

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer - Ministry of Justice

Overview of the job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

Summary.

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:
  • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
  • Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
  • Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Responsibilities, Activities & Duties

The job holder will be required to carry out the following  responsibilities, activities and duties:

• To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
• When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐ 
  compliance within agreed enforcement procedures.
• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales
• Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and
   associated risks.
• To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
• To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
• To provide cover within teams as required.
• To deliver and co-lead accredited programmes commensurate with grade.
• To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
• Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
• To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Civil Service Success Profile Criteria

Behaviours
• Making Effective Decisions
• Developing Self and Others
• Working Together
• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

Ability  

·         Ability to communicate verbally and in writing

Experience     
   
·         Experience of helping and/or supporting people who have experienced a range of social and/or personal difficulties 
·         Experience in planning and coordinating work
·         Experience of working with groups or individuals in order to motivate and change behaviour
·         An understanding of and commitment to equal opportunities and diversity good practice
·         Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people
·         Understanding of and commitment to the principles of case management
·         Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
·         Understanding of Health & Safety legislation in the workplace
·         Knowledge and understanding of the work of the Criminal Justice System and Probation Service
·         Knowledge of the aims and objectives of the Probation Service

Technical           
·         The ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and
           external stakeholders or minimum 5 GCSEs at Grade C or above, including English, Maths

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices.  You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application.  We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months.   Please only indicate preferences where you are prepared to work.  If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.

Contact Information
If you require any assistance please call 0845 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk.

Application form stage assessments

Communicating and Influencing
Developing Self and Others
Making Effective Decisions
Evidence of Experience
Experience Questions

Interview stage assessments

Interview Dates
TBC
Ability to communicate verbally and in writing, written communication assessed across application form and verbal communication assessed in the interview.
Delivering at Pace
Managing a Quality Service
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Enhanced