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General Information

Salary
£28,889
Working Pattern
Full Time
Vacancy Approach
External
Location
London
Region
London
Closing Date
14-Jul-2025
Post Type
Permanent
Civil Service Grade
AO
Number of jobs available
1
Reserve List
12 Months
Job ID
7329

Descriptions & requirements

Job description

Job title Diary Coordinator 

Number of Roles to be advertised 1

Directorate CEO Directorate

Grade AO

Role Type: Corporate support, Business Management and Improvement, Governance 

Salary band London: £ 28,889 (Spot Rate)

Responsible to SEO Secretariat Team Manager 

Base/location      London:

This is a London based role and must be filled by someone living in (or intending to move to) London to enable the team to support the Senior Executive as required in our London base

YJB Roles are contractually based at the nearest MoJ Collaboration or Satellite Centre but YJB staff work flexibly, including from their homes.

FTE/hours (Full-Time) FTE  37 Hours 

Job type     Permanent 

Duration of appointment – months. (for fixed term, secondment, loan etc)    N/A

Security Clearance Required Baseline (BPSS)

Who are we?

The Youth Justice Board for England and Wales (YJB) is the public body which advises Ministers, including the Secretary of State for Justice on the youth justice system. Our ambition is to see a Child First youth justice system. A system which looks to children’s’ strengths and supports children to become the best version of themselves. To this effect we engage with a wide variety of organisations, partners and parties with an interest in youth justice; we share good practice, champion improvement and issue grants.

Our Vision

Working to ensure a youth justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending and create safer communities with fewer victims.

Aims of the Youth Justice System

Prevention of offending by children and young people:

  • To reduce the number of children in the youth justice system
  • To improve the safety and wellbeing of children in the youth justice system
  • To improve outcomes of children in the youth justice system 

Thinking of joining us?

Our recruitment is based on merit, we welcome applications from all who can commit to our vision and values, we offer considerable flexibility in how you work and expect commitment and flexibility in return. We continue to strive for equity, diversity and inclusion in our culture and our staff group.  To this end we very much encourage applications from those people with protected characteristics. Our staff are public servants, eligible for the Civil Service pension scheme and we are accredited by the Civil Service Commission.  This means applications from across Civil Service Departments, their agencies and Arms-Length Bodies are treated as internal applicants.  We also welcome applications from those who do not currently work in these bodies or the public sector.

Role purpose:

You will be responsible for making sure that senior executives and the Chair of the YJB have their administrative needs met in a professional and timely manner which enables them to fulfil their duties efficiently and effectively.

Role context:

The Secretariat Team sits at the heart of the organisation and carries out a number of core functions on behalf of the Chief Executive (CEO) and Chair, providing the bridge between the two to ensure effective delivery against the organisation’s business plan.  The office also supports the Chief Operating Officer (COO), and the wider Board and has a key role to play in maintaining the YJB’s reputation with external stakeholders.

The team is responsible for the handling of submissions and correspondence with Ministers and liaising with the relevant Private Office to foster and sustain an excellent working relationship and mutual understanding, thus supporting YJB’s ability to influence effectively.  It is responsible for making sure briefings, correspondence, Freedom of Information (FOI) requests are accurately completed in a timely manner and providing full PA support to the Chair, Chief Executive and Chief Operating Officer.  The team has a key role in the governance of the YJB and is responsible for providing the secretariat for the quarterly Board and Committee meetings, and the weekly senior leadership meetings.  The secretariat teams duties also involve co-ordinating meetings and the exchange of information and decisions between the Board/Committees and YJB Executive/relevant stakeholders.

Key activities and relationships

You will

  • Ensure that core meetings and ad-hoc appointments are scheduled effectively. Provide appropriate briefings and papers to maximise the use of the Executive and Board’s time, supporting delivery of the YJB’s priorities.
  • Management and scheduling of the Chair and senior executive’s diaries
  • Book travel and accommodation for the Chair, wider Board and Senior Executive as required
  • Arranging meetings, making sure agendas, papers and items are shared, with specific needs catered for.
  • Consistently demonstrate support and respect for the YJB’s commitment to equity, inclusivity and the diversity, both within the YJB and with its partners.
  • Ensure you understand and adhere to your responsibilities regarding health and safety and data protection.
  • Work positively and collaboratively with colleagues in both England and YJB Cymru, considering the impact of developments on policy, practice, and legislation specific to Wales.
  • Work flexibly to meet the requirements of the business. You may be required to undertake other duties within your role or in other parts of the business at your grade to meet business priorities 
  • Act as a positive influence within the YJB by encouraging positive emotions and social exchanges in the workplace. Set high expectations and consistently meet them. Make sure you deliver on the commitments you make. Value the contribution of others, nurturing positive relationships, and supporting skills and professional development

Main Responsibilities

  • Manage the work diaries for the CEO, COO, and Chair of the Board. This involves close coordination with the Secretariat Officers within the Secretariat Team to ensure that core meetings are diarised, and the scheduling of ad-hoc commitments are managed effectively.
  •  Ensure that any travel requirements of the CEO, COO, Chair of the Board and Board members are organised effectively and in line with the travel, subsistence and accommodation policy (T&S)
  • Work in collaboration as part of the Secretariat Team to ensure that appropriate briefings and meeting papers are available to the CEO, COO, and Chair of the Board in a timely manner.
  • Work with Heads of Oversight and Oversight Managers to arrange visits to youth justice services for the Chair and senior executives, ensuring that agenda’s and all relevant information are provided ahead of the visit and that travel and accommodation is booked within the T&S Policy
  • Drafting correspondence to external stakeholders including letters to services following visits.
  • Ensure that the Stakeholder Engagement Plan for the Chair and senior executive is both maintained and that relevant monthly, bi-monthly, quarterly and annual meetings with key stakeholders are scheduled accordingly.
  • Updating and maintenance of team spreadsheets including, but not limited to, the correspondence log, meetings log, and visits tracker
  • Circulation of youth custody related incidents from the daily incident report to relevant staff

Application Stage:

Please provide:

  • (250 words)
  • as outlined in the job description.

Interview


For candidates who get to the interview stage it will be a blended interview covering, further elaboration on your application and the Civil Service behaviours, and strengths as described in the Success Profiles - GOV.UK (www.gov.uk) (this is a very particular style of interview please make sure you make yourself aware of these in advance).

Reserve List

Those candidates who successfully demonstrate at interview, the behaviours, strengths, and essential criteria required by YJB for the role, but who are not selected as the successful candidate, may be added to a reserve list for 12 months. Candidates on a reserve list may be contacted and offered a role which is sufficiently similar, without further need for application, within the timeframe.

Essential Criteria

Skills and Knowledge

Experience:

  • Experience of successfully operating in a similar type of role

Ability:

  • Advanced use of MS Office suite including Outlook, MS Teams, MS Word, Excel and PowerPoint
  • Strong organisational skills with attention to detail.
  • Ability to work within an environment of ambiguity and manage change
  • Excellent written and oral communication skills, including ability to adapt style depending upon audience and occasion.

Behaviours:

Delivering at Pace (Lead behaviour)

Working Together

Managing a Quality Service

Benefits of working for the Youth Justice Board

  • Opportunity to work in an organisation that seeks to make a positive difference to the lives of children at risk of entering and within the youth justice system
  • Family friendly policies including flexible working opportunities. Many of our staff combine working from our offices in either London or Wales, or working from one of the Ministry of Justice Collaboration Centres/Satellite Offices throughout the country, with working from home; compressed hours, part-time working
  • Civil Service Pension Scheme, and/or continuous service transfer of Civil Service Pension Scheme as applicable
  • Annual leave of 25 days per annum plus public holidays (or for those transferring directly on a lateral move from Civil Service Departments, their Agencies, Arms-Length Bodies (ALBs) and Non-Departmental Public Bodies (NDPB) we may, subject to confirmation, match current annual leave entitlement, up to 30 days
  • As an accredited NDPB we may, subject to confirmation, accept your continuous service from other Civil Service departments their agencies and ALBs/NDBPs (however all new joiners join on 37 hours per week/ pro-rata for part-time)
  • Special recognition bonus scheme
  • Special leave for unplanned emergencies and for voluntary work
  • Employee Assistance Programme offering confidential support and advice for personal and work issues and occupational health
  • Health and well-being initiatives such as flu-vaccinations
  • Free eye tests and eyecare vouchers for VDU workers
  • Interest free season ticket loans
  • Regular professional development
  • Professional HR Case Management support for managers

Additional Information

Flexible working hours

The Youth Justice Board offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. Youth Justice Board welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the Youth Justice Board’s Flexible Working policy.

Benefits

The Youth Justice Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Youth Justice Board is committed to staff development and offers an extensive range of training and development opportunities.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: 
https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 7329

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 7329

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Delivering at Pace, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Delivering at Pace
Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
A statement (of no more than 500 words) of how you meet the ‘Essential Criteria: Experience and Ability’ as outlined in the job description.
Evidence of Experience
Statement of Suitability

Interview stage assessments

Interview Dates
Expected W/C 4th August 2025
Behaviours
Delivering at Pace
Managing a Quality Service
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Baseline Personnal Security Standard (BPSS)