6883 - Counter Fraud Data Analyst - 6883 - Ministry of Justice

Descriptions & requirements

Job description

Overview of Security and Information Directorate (SID) and the Data and Analysis Directorates

We have one Data Analyst role in the Counter Fraud team within the Security and Information Directorate (SID). SID is part of the Service Transformation Group (STG) who oversees the building of a strategic vision for modernising and digitising our legacy systems generating a coordinated plan across the MoJ and its agencies for transformation and tracking delivery of this transformation.

Security and information management are fundamental building blocks of enabling the department to deliver. We have highly skilled experts working collaboratively with the department, Government Security Group, Government Knowledge and Information Management profession, Government Counter Fraud Profession, and other partners to enable the whole of the MoJ to function securely, lawfully, and transparently.

We identify, manage, and mitigate MoJ’s security, data protection and information risks, and provide assurance against those risks. We are also home to the Counter Fraud Centre of Expertise. Part of our mission is to up-skill the department so that security becomes second nature to our people and partners.

This role involves working with committed professionals to achieve clear, positive, and ongoing improvements to our services, and to the department-wide security and counter fraud culture. This includes working closely with the Data and Analysis Directorates.

The Data and Analysis Directorates are a multi-disciplinary team of around 650 staff that sits at the heart of the Ministry of Justice providing analytical support across a diverse and exciting agenda. They work in a dynamic and fast-paced context and their skills are in heavy demand across the Ministry of Justice. Their collaborations beyond government are seen as ground-breaking. The Data and Analysis community is made up of analysts and specialists including: Social Researchers (Government Social Research - GSR), Economists (Government Economics Service -GES), Operational Researchers (Government Operational Research Service-GORS), Statisticians (Government Statistical Service), Data Engineers, Data Scientists (Government Digital and Data-GDD) and other data specialists (such as data strategists, data dissemination, generalists and assurance experts.

We are passionate about improving security and counter fraud outcomes through innovative research, data, and analysis. We create a culture in which people are empowered with the data and information to make excellent decisions; using cutting edge tools, techniques, and collaboration; putting evidence at the heart of the justice system. 

Security and Counter Fraud Team Profile

Security and Counter Fraud work as part of the SID to keep the MoJ and its people safe and secure. We cover:

• Group Security (including Personnel and Physical Security)

•    Security Governance and Portfolio
•    Counter Fraud Centre of Expertise
•    The Office of the Chief Security Officer
The Counter Fraud core team responsibilities are:
•    Promoting the delivery of MoJ counter fraud strategy and the management of fraud, bribery, and corruption risk.
•    Delivering improvement activity, including fraud risk assessment, working in partnership with diverse stakeholders.
•    Supporting functions to ensure effective systems are in place to record reports of fraud, financial errors, prevented fraud and recoveries.
•    Working with change programmes and projects to identify fraud risks, control measures and opportunities to implement designs that reduce the risk of fraud, bribery, and corruption.
•    Developing and delivering fraud awareness and fraud risk materials and activity.
•    Delivery of proactive fraud detection initiatives, including fraud loss measurement.
•    Advising and supporting stakeholders on the management of fraud investigations and appropriate resolution outcomes.
•    Maximising the use of data and data analytics to combat fraud.

In the Security and Information Directorate, we want all our people to feel valued for who they are and for the work they do. We provide a welcoming and inclusive place to work and offer a wide range of flexibilities and benefits as part of our people offer to reward our staff.

Summary

This is a new role for Counter Fraud with an ambition to transform our use of data and statistical analysis in the areas of fraud risk identification, fraud risk management, fraud loss management and the presentation of fraud and error financial information.

The job holder will support the HQ Counter Fraud team in the delivery of MoJ strategy and our compliance with Government Functional Standards (GovS 013).

The job holder will report to an SEO Counter Fraud Lead and currently will have no line management responsibilities, but this could change in any future team reorganisation. The job holder will be part of a wider analytical community, working closely with other data analysts, data scientists and data engineers in the Data and Analysis Directorates for analytical support and guidance.

Due to the nature of information being handled, the role requires SC national security clearance.

Responsibilities, Activities and Duties

The following offers some examples of what the role entails, but is not an exhaustive list:

• Delivering improvement activity through automated, streamlined reporting processes, making use of advanced data analytics for fraud risk assessment and fraud loss measurement.

•    Managing, streamlining, and improving the quarterly fraud performance reporting process including building data pipelines to collate, analyse, and present quarterly management information returns.

•    Leading on proactive fraud detection activities, using R and Python to produce advanced analytics and statistics, and proactively identifying areas of concern by understanding counter fraud objectives and compliance standards.

•    Having a good understanding of how to keep data safe and how to use it ethically, adhering to data protection principles and regulations and ensuring data processes are well documented.

•    Identifying and agreeing suitable metrics to measure the success of activities and outcomes whilst coordinating oversight of Action Plans to the senior team and business stakeholders.

•    Working as business partner to MoJ Executive Agencies and Arm’s Length Bodies and collaborating closely with them to gather data needs and analysis gaps.

•    Helping to raise counter fraud awareness through generic and targeted communications activities, together with the development and delivery of awareness initiatives.

•    Co-ordinating referrals of suspected fraud for onward investigation where required.

•    Integrate modern technologies, identifying opportunities to use advanced analytics, data science, natural language processing and AI, to advance capabilities and reduce manual tasks to help with counter fraud activities.

•    Develop and leverage data insights through innovative analysis, producing interactive dashboards to identify trends and inform future improvements.

Essential skills / experience

The following experience and skills will be required: 

•    Experience using software such as SQL, R and Python. 

•    Information Technology – competent across core Microsoft Office products
•    Experience using large, complex datasets and ensuring they are fit for analytical use.

•    Strong Analytical ability – experience of using advanced analytical/statistical techniques to analyse and critique data, adopting good quality assurance principles and an ability to analyse data and draw sound inferences from it. 

•    Strong written and oral communication and interpersonal skills and the ability to explain complex technical data and analytical concepts and practices to non-technical stakeholders, including senior leaders.  

•    Experience of working with personal and sensitive data including proven experience in designing and implementing data systems aligned with regulatory requirements (e.g., GDPR). 

•    Experience using Power BI or similar tools to create impactful data visualisations and reports. 

•    Strong organisational skills and ability to lead, plan, prioritise and deliver a portfolio of work with changing environments, challenging, and competing timelines, whilst ensuring effective quality control and good project management.

•    Ability to work collaboratively with the business and stakeholders, managing expectations over time, dealing constructively with challenges and where appropriate adapting the analytical or data programme when requirements and circumstances change. 

•    Ability to act on own initiative and understanding of when to involve others or refer upwards.  

Desirable skills / experience

The following skills experience and skills are desirable:

• Counter Fraud knowledge and experience.

• Experience in undertaking Fraud Loss Measurement.

Technical Criteria

Data Analyst - https://ddat-capability-framework.service.gov.uk/role/data-analyst#data-analyst

Working level – Analysis and synthesis (data analyst)
Working level – Communicating between the technical and non-technical
Working level – Data quality assurance, validation, and linkage
Working level – Data visualisation

Minimum Eligibility

Roles are open to: 

 
1. Existing analysts from all professions (GORS/GSS/GSR/GES/GDD) either on level transfer or on promotion. 
2. Other candidates that are not members of GSS, GORS, GSR, GES or GDD professions but possess and can demonstrate similar experience at the appropriate level.

Minimum requirements to apply:

Candidates must be able to show the relevant experience and skills and must meet the criteria for entry:

HEO grade must meet at least one of the following:
1. You possess a numerate degree or a degree that has an analytical, statistical or research element, with a 2:2 or above, or as a higher degree (e.g. MSc, PhD).
2. Alternatively, you have significant experience evidencing use of data and/or analytical skills (outside of a part-completed Civil Service degree apprenticeship).

▪ All candidates are subject to security and identity checks prior to taking up post.
▪ All external candidates are subject to a minimum of 6 months’ probation. Internal candidates are subject to probation if they have not already served a probationary period within MoJ.

Application Process

Those who make it through the initial sift will be invited to a Civil Service Success Profile interview. In the Civil Service we use Success Profiles to help us find the right person for the job. We will be using a mixture of methods to assess your abilities, strengths, experience, technical skills, and behaviours. We highly recommend learning about Success Profiles and using STARR framework when structuring your answers.

Shortlisted candidates will be invited to attend a panel interview and will be requested to deliver a 10-minute presentation with supporting slides to demonstrate their technical and data analyst skills as per the ‘Technical criteria’, plus have the success profiles interview.
 
The highest scoring candidate that passes the interview will be offered the role. The whole process can take up to a month.  

The Civil Service recruits using Success Profiles. This means for each role we advertise; we consider what the candidate will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
A Success Profile is made up of five elements:
•    behaviours - the actions and activities that people do which result in effective performance in a job.
•    strengths - the things we do regularly, do well and that motivate us.
•    ability - the aptitude or potential to perform to the required standard.
•    experience - the knowledge or mastery of an activity or subject gained through involvement in or exposure to it.
•    technical - the demonstration of specific professional skills, knowledge, or qualifications

Not all the elements are relevant to every role, and will vary depending on the profession, level, and type of role.

Success Profiles - GOV.UK

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 6883

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Ministry of Justice

6883 - Counter Fraud Data Analyst

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