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General Information

Salary
£73,115 - £83,585
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
Westminster
Region
London
Closing Date
27-Jun-2025
Post Type
Permanent
Civil Service Grade
Grade 6
Number of jobs available
1
Reserve List
12 Months
Job ID
6828

Descriptions & requirements

Job description

Who we are

We’re an interdisciplinary team of experts focused on solving critical challenges across our justice system. Our team draw their expertise from government, academia and the private sector.

The Justice AI Unit exists to make AI a core part of the justice system.

We do this by giving everyone safe access to the most powerful AI tools, building AI products to tackle specific problems, and setting out clear guidance on AI ethics and safety. We’re also empowering staff through training and upskilling, helping people across the justice system feel confident using these new technologies.

Most importantly, we’re encouraging a culture that embraces new ways of working.

The Role

As Head of Productivity Tools & Scaling, you'll help staff across the Ministry of Justice use AI tools safely and confidently. You'll set up elegant ways for people to learn about AI, test new ideas, and make sure that what works gets shared across the organisation. You'll also help us measure the impact AI is having – to our people, to the public, and to our services. You'll manage a small team to help with training, communications, and measuring the impact of new products. Working closely with senior leaders, you'll make sure AI becomes a useful, trusted part of how we work every day. 

• Leading the creation of resources and engagement that enable the MoJ workforce to test and adopt AI in a scalable and secure environment. For example, identifying and promoting high value use cases that can help a large population of users across MoJ save time.

• Ensure AI training resources are accessible, relevant, and aligned with the needs of our people, supporting confident and responsible AI use across all levels.

• Enable our staff to understand and use clear guidance and governance to scale and adopt AI solutions responsibly, ensuring alignment with the AI usage policy and best practice.

• Promote best practices and share impactful use cases to inspire adoption and encourage innovative AI applications throughout the department.

• Develop a value framework to help the Justice AI Unit prioritise new AI work, balancing innovation with operational priorities, and informed by continuous evaluation of pilots and outcomes.
• Manage a team of 2–3 direct reports, providing leadership across the unit.

• Community Enablement: Responsible for creating engaging content to grow and energise the AI community and build a strong online network of AI champions across the department.

 Measurement and Impact Evaluation: Responsible analysing the data captured through surveys, AI usage and direct user engagement, and presenting trends and analysis in clear, actionable formats that support - and where necessary, challenge existing narratives.

• Engage senior stakeholders to drive delivery of the AI strategy, ensuring alignment with the MoJ’s wider transformation agenda.

Who You Are

This role requires:

• Proven experience leading digital transformation and change management initiatives, ideally within the public sector or justice system.

• Strong strategic thinking and problem-solving skills, with the ability to structure AI adoption across a complex organisation.

• Confidence in defining role-based AI usage - ensuring structured, scalable, and consistent AI adoption across different teams and functions.

• Excellent stakeholder engagement and communication skills, ensuring buy-in from leaders and frontline staff alike.

• Ability to translate AI technologies into practical use cases, balancing innovation with compliance and ethical considerations.

• Expertise in navigating complex government structures, ensuring alignment between AI adoption, strategic priorities, and governance requirements.

• Preferred: Evidence of delivering impactful AI projects in service transformation or public sector reform.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: 
https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 6828

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 6828

Application form stage assessments

Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Please write a statement of suitability demonstrating how you meet the essential criteria for this role
Evidence of Experience
CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates
Expected Week commencing 14th July 2025
Behaviours
Communicating and Influencing
Delivering at Pace
Working Together
Managing a Quality Service
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Baseline Personnal Security Standard (BPSS)