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General Information

Salary
The national salary range is £34,140 - £37,105, London salary range is £38,661 - £42,019. Your salary will be dependent on your base location.
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
National
Region
National
Closing Date
02-May-2025
Post Type
Permanent
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
5134

Descriptions & requirements

Job description

Business Architecture and Transformation>

The Business Architecture and Transformation (BAT) Directorate helps make sure the Ministry of Justice has an operating model (the right people, the right structure, the tools and the capability) that is fit for purpose and effective over the short and medium-term; but equally important, sets a future organisation strategy that is ambitious, effective and efficient and supports the department to implement that strategy.    Whether focusing on the immediate challenge to improve the effectiveness of HQ, supporting the Chief Operating Officer (COO) to run a high-performing, people-focused, data-driven and efficient COO Group, or challenging the MoJ Executive Committee on the strategic shifts they might make to create an even better place to work, BAT strives to be the best Directorate to work in MoJ. We value collaboration, inclusion, authenticity, high professional standards, a passion for curiosity and a healthy appetite to deliver.   

About the Role

We are looking for an experienced individual to provide high quality, professional and central business management support to the Business Architecture and Transformation directorate.

This role will require good communication skills and building working relationships across all teams and wider COO Group. The role will give you a good insight into the workings of the entire Directorate and enable you to influence and contribute to work throughout. It is a great opportunity for an existing HEO or high performing EO to deliver change and improvement across the directorate.

We are a new directorate, and our Business Support Team is focused on developing the processes and support to enable our colleagues to deliver on their priorities and to make BAT a great place to work. You will support the SEO Business Support lead to deliver this vision and ensure that the strategic priorities of the Directorate and COO Group as a whole are driven forward, working with senior stakeholders as well as providing interface to all staff at all levels.

You will need to be well-organised, assertive, adaptable and confident in building strong relationships at all levels. You will be able to prioritise a busy workload, acting promptly when required, whilst dealing with sometimes confidential and sensitive subject matter.

You must be able to influence and manage upwards. As a representative of BAT, excellent communication skills and the ability to remain calm and reliable under pressure are also essential.

This role can be based in any Ministry of Justice HQ office, JSO, JCC and some travel to London and other offices will be required for in-person meetings, to be agreed according to business need.    

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:  
  • Provide high quality and professional business management support and advice to the Directorate, working closely with the Senior Management Team to enable delivery of their priorities.
  • Support the SEO Business Support lead to deliver on the directorate’s objectives. Take a leadership role in the Business Support Team to ensure the team respond flexibly, effectively and at pace to requests and seek to continuously improve ways of working.
  • Assist in the development of key reports and robust governance and assurance processes across Directorate.
  • Lead Senior Management and Senior Leadership meetings by developing and delivering a forward look of meaningful and effective conversations between directorate leaders. Ensure actions are followed up and priorities are progressed.
  • Manage and lead on business administration processes including the process for new starters and leavers within the directorate e.g. induction process, IT requests, exit interviews, rotas, organisational charts, learning and development requests, deliverable tracking.
  • Support in the preparation of business cases and planning of Senior Management Away Days and directorate events.
  • Work with the Business Support lead in ensuring the BAT Business Continuity Plan and Business Plan is in place and updated as required.
  • Help project manage the Directorate’s People Promise Action Plan.
  • Provide business management support to the Director, either on an interim or ongoing basis. Provide ongoing leadership and direction-setting within the Business Support Team to EO Personal Assistants, which may include line management.

Management of Resources

This role may involve line management of one or more EOs.  

Essential Criteria

  • A track record of delivering professional services in a business management function or managing senior internal and external relationships.
Desirable Criteria
  • Excellent communication and interpersonal skills including the ability to engage, influence and negotiate with a complex set of senior stakeholders on a range of subjects.
  • Excellent co-ordination and organisational skills.
  • Influencing and managing upwards, communicating with authority when engaging with senior stakeholders.
  • The ability to plan, prioritise and work well under pressure – managing conflicting demands effectively and deal with last minute changes.
  • Ability to act in a highly confidential manner and exercise discretion.
  • High attention to detail when producing or checking work, such as spreadsheets, written communication, or diaries.
  • High professional resilience to persevere with tasks and following up with stakeholders.
  • Competent IT user with experience using MS Office. We may consider any evidence within the application form that demonstrates meeting the desirable criteria as set out in the job description. This will only be after essential criteria is scored and where there is a need to differentiate between closely scored candidates.

Application process

You will be assessed against the Civil service success profiles framework.  

Sift

Experience - You are required to submit a CV (this must be anonymised), and Statement of Suitability (no more than 750 words) - please ensure you include examples of job experiences that cover the essential criteria above and would contribute and benefit you delivering this role. Please provide examples of how you have met each one of the behaviours listed below:
• Delivering at Pace (lead behaviour)
• Managing a Quality Service
Please refer to the CS Behaviours framework for more details at this grade:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/717275/CS_Behaviours_2018.pdf>

If we receive a large number of applications, we will carry out an initial sift on statement of suitability (the lead criterion).  

Candidates invited to Interview

Please note that interviews will be carried out remotely via MS Teams and are expected to commence at the end of May/beginning of June. During the interview, we will be assessing you on:   Behaviours- You will be asked for examples of how you meet these behaviours
  • Delivering at Pace (lead behaviour)
  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing
Strengths- You will be asked questions on a range of strengths.  

Contact point for applicants

For more information about the role please contact Aija.Plivda@justice.gov.uk  
Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 5134

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 5134

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Delivering at Pace
Managing a Quality Service
Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Please ensure you include examples of job experiences that cover the essential criteria (in the Job Description) and would contribute and benefit you delivering this role
Evidence of Experience
CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates
Expected from the end of May
Behaviours
Delivering at Pace
Managing a Quality Service
Working Together
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Baseline Personnal Security Standard (BPSS)