17605 - Product Manager - 17605 - Ministry of Justice

Descriptions & requirements

Job description

Product Manager

Location: National*

Interviews: w/c 15th June

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary** (for more details, see below):

London: £63,343 - £70,725

National: £58,511 - £65,329

Working pattern: Full-time/Part-time/Flexible working

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 17605

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for a Product Manager here at Justice Digital, to be part of our warm and collaborative Office of the Chief Technology Officer (OCTO) team.

This role aligns against Product Manager from the Government Digital and Data Framework

As a Product Manager in the Data Platform Services team, you will be joining a multidisciplinary team of approximately 40 digital & data professionals that develop and support a suite of data-centric products.

These services support the MOJ’s data strategy and its ambition to become a truly data-led organisation by providing the critical infrastructure for 600+ data & analytical staff, enabling them to securely access, analyse, and explore data from across the department.

This is a specialised role for which previous experience of working in a data-centric role or with other data professionals is highly desired.

Millions of people every year interact with MoJ services and here at Justice Digital we play an important role in making the experience of all of our users simpler, faster, and better.

We have a clear vision - to deliver a world class justice system that works for all - and we’re looking for talented people to help us achieve it. Our MoJ strategy sets out our core priorities, this includes putting data at the core of our decisions and users at the heart of our services.

We are ambitious, and we need great product people to help us achieve the ambitions we have set out in our 2025 vision, delivering great outcomes through digital products. We’re looking for talented, enthusiastic and passionate individuals who are excited by the challenge of designing digital public services and providing our staff with technology at least as good as they have at home.

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

Your main day to day responsibilities will be:

Becoming experienced in all aspects of Product Management. Is the subject matter expert/owner of a single product/problem space and has a good understanding of product life cycle, being able to work independently in any phase of product delivery.
Working with data professionals (data analysts/engineers/scientists) across the department to develop and improve our products in support of the organisation's data strategy.
Working with the business to understand their business and user problems. Championing users’ needs, determining the changes needed & defining scope; presenting evidence-based decisions and escalating issues only when necessary
Ensuring that products are of a high quality, providing direction and prioritising the work for the product team. This includes the development and continual improvement (of one or more products), supporting the transition to live operational running and releasing solutions that provide early value whenever possible.
Defining a product level strategy to support Senior/Lead Product Managers on overall strategic direction. Being fully aware of the strategic direction that impacts your product, working alongside colleagues to ensure your deliveries align to strategy.
Engaging in self-development of self and others. May line-manage an APM, has a mentor or is a mentor to an APM/less experienced PM.
Engaging and communicating effectively with all colleagues and stakeholders e.g. business areas, external stakeholders, across cross functional team(s) and MoJ teams. Interacts with x-Gov product activity. Is actively engaged in the MoJ Product Community.
Executing agreed policies, pro-actively engaging with Policy colleagues/stakeholders to ensure that product meets the policy intent. Influencing operational level policy change. Know the political landscape so you can answer questions/know what is needed.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Lifecycle management:You understand the different phases of the product lifecycle and the impact these have on product strategy. You’ll be at least working level in this skill, with expertise in supporting the movement of a product or service from one stage of the product lifecycle to another.

Product management: You understand the core principles of product management and how they apply in a delivery environment. You’ll be at practitioner level in this skill, with experience working collaboratively to investigate and validate value, creating and maintaining a prioritised roadmap, managing uncertainty and scope to meet key deadlines, applying a range of product management methods, and sharing your work openly.

Applying user-centred insights:You understand the importance of user‑centred design in shaping products and services. You’ll be at practitioner level in this skill, with experience using user insights to represent users in decision-making, advocating for inclusive research, agreeing priorities based on user needs, and working with others to select appropriate tools to generate actionable insight.

Stakeholder relationship management:You understand how effective stakeholder relationships support successful delivery. You’ll be at practitioner level in this skill, with experience working with teams to understand stakeholder needs, develop and deliver communication strategies, resolve issues, influence appropriately, and build long-term, trusted relationships through clear and regular communication.

Agile and lean practices:You understand agile and lean delivery principles and how to apply them in different contexts. You’ll be at practitioner level in this skill, with experience selecting and adapting delivery approaches, encouraging experimentation and reflective practice, supporting teams to measure and evaluate outcomes, and continuously improving ways of working.

Working with data professionals:You understand the value of collaborating with data analysts, engineers and scientists to shape and improve products. You’ll be at practitioner level in this skill, with experience working cross-functionally to define data requirements, translating analytical insights into product decisions, and contributing to the development of products that align with and support organisational data strategy.

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £58,511 to £65,329 (National) or £63,343 to £70,725 (London).

New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
Existing Civil Servants moving on a level transferwill retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
Existing Civil Servants who are promotedwill either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

The final offer will reflect the skills and experience you demonstrate during the assessment process.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
A Personal Statement(no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.

Product management.
Applying user-centred insights.
Agile and lean practices.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience and the following Behaviours:

Making effective decisions
Seeing the big picture
Communicating and influencing
Managing a quality service
Working Together

As part of your interview, you will be asked to deliver a presentation that assesses your technical capability. Further details will be provided if successful at sift.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the “Seeing the big picture” will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference - 17605

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Ministry of Justice

17605 - Product Manager

General Information

Descriptions & requirements

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Application form stage assessments

Interview stage assessments