Descriptions & requirements
Background
HM Court and Tribunals Service is an agency of the MoJ and provides the supporting administration for the judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some limited services via the internet.
There are high expectations of all staff regardless of the job they do, and good performance is expected from everybody. The organisation is continuously adopting new or better ways of working to ensure that it focuses on just that which is essential.
HMCTS has a once in a generation opportunity to transform the entire Courts and Tribunals Service through the HMCTS Reform Programme, enhancing the provision of a world-class justice system, in a manner that provides an improved user experience at reduced cost to the taxpayer. This will contribute to consolidating the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all.
The programme includes modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims. Effective staff engagement at this time of such significant change will be critical to success, maintaining a positive and lasting connection between HMCTS management and its staff.
An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an opportunity to work in a role that will support and enable a major transformation programme, designed not just to give our courts and tribunals a sustainable and affordable future, but improve how we deliver justice.
Overview
HMCTS is a continually changing organisation. Strong leadership is a critical element in this being successful. As a leader and manager within HMCTS the jobholder must provide clear direction and focus and visibly championing the changes which deliver greater efficiencies. HMCTS Senior Management Team expects all leaders to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.
The key purpose of the role is to
Manage the Judicial Secretariat in supporting the Delivery Director, Presiding Judges (PJJ) and Family Division Liaison Judge (FDLJ) in discharging the full range of administrative and personnel responsibilities delegated to them by the Lord Chief Justice for the salaried and fee paid judiciary on the Region. This involves management of the Judicial Liaison Officers and the Bookings Team for both the Circuit and District Bench, overseeing the booking and training of all Recorders, Deputy Circuit Judges and Deputy District Judges; the itineraries for all Circuit and District Judges; ensuring all records are maintained with 100% accuracy and providing information and advice on all aspects of appointments, retirements, authorisations, bids and forecasting on the Circuit and District Benches.
The post-holders will also provide support to the PJJ, FDLJ, Head of Judicial Secretariat and the Head of Judicial Strategy and Change. This includes assisting with the management of the workload of the PJJ and the FDLJ ensuring they meet their statutory responsibilities and may include taking responsibility for meetings they have to hold or attend, dealing with relevant correspondence to the PJJ/FDLJ and organising court visits.
The post-holders will be expected to stand in for the Head of the Judicial Secretariat where necessary. They may also be expected to act on behalf of the PJJ/FDLJ without reference.
The post holders are required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. On Regions where there are two posts the split of responsibilities between the two post-holders will be determined once the structure is embedded, but each role will be responsible for a number of areas from the following list:
Key responsibilities
Operations
- Assist the Delivery Directors, Heads of Jurisdiction and Cluster Managers in maintaining and / or improving performance and service delivery
- Monitor workload and performance and use that information to forward plan in consultation with Cluster Managers
- Ensure accurate judicial bids and forecasts are submitted within agreed deadlines and after full consultation
- Provide and monitor reports on judicial sick absences and delayed judgments.
- Ensure 100% accuracy of all judicial records, including the transfer register
- Monitor the appointment and retirement of any leadership posts or extra-curricular posts on the Circuit and District Benches
- Co-ordinate transfers of cases within and outside of the Circuit
- Process requests for deployment of firearm applications
- Complete regular compliance controls and maintain a culture of continuous improvement
- Act as a link and manage communication between the Lead Presiding Judge, the Presiding and Family Division Liaison Judges, the Judicial Liaison Office, judiciary and administrative staff across the Circuit
- Provide briefings, draft reports, letters and minutes of meetings as required by the Delivery Directors, Heads of Jurisdiction, Head of RSU and PJJ
- Maintain an accurate record of correspondence to and from the PJJ and advise on actions or issues, including recommendations, as necessary or appropriate
- Carry out tasks on behalf of the PJJ and FDLJ. This will include communicating decisions or requesting information from the judiciary or administrators of the Circuit
- Ensure that all PJJ meet their statutory and partnership obligations
- Actively promote a partnership working relationship between HMCTS and the PJJ/FDLJ
- Provide confidential support to the PJJ and FDLJ in the management of judicial pastoral matters
- Provide support to the Head of Judicial Liaison, including assisting with deployment, appointments, bidding, retirements, authorisations, HR issues etc
- Ensuring lean principles and working practices are embedded across all administrative processes, ensuring the team applies efficient working practices to manage an increasing workload and expanding responsibilities
- Booking of fee paid judiciary across the Region.
- Maintenance of the national protocol for the harassment of judges.
- The organisation of DDJ training days Judicial Conferences.
- The location and management of high security cases, if necessary, in consultation with Cluster Manager
- The management of High Court itineraries and deployment in conjunction with High Court Listing Officers on Circuit
- Judicial resource deployment to meet workload needs
- monitoring and management of the sitting day allocation
- effective communication with the Cluster Managers in relation to sitting days and judicial resources
Managing casework
- Collation of data for judicial bids, forecasting and annual reports
- Co-ordinate, organise and provide briefings for the Delivery Director, PJJ and the FDLJ for meetings relating to judicial business including meetings with individual members of the judiciary and other agencies as appropriate or required
- Ensure the efficient deployment of High Court Judges on the Circuit, including submissions for term and case specific bids and the itineraries of the PJJ
Analysis
- Analysis of data for bids and forecasts to ensure best use of resource
- Complete monthly DJ returns and deal with complex itinerary changes
- Oversee processing of judicial T&S claims
- Providing briefing and advice for the PJJ and FDLJ on all issues relating to their statutory responsibilities
- Ensure CJ and DJ lost days are accurately recorded and monitored. Assist with the annual lost days forecasting exercise.
- Ensure effective links with the Regional Head of Finance in relation to judicial budget profiling to ensure early identification of issues in relation to sitting day plans
Communicating with the public, the judiciary, other court users and representatives of other agencies and organisations
- Contact will be wide and varied but will likely include:
- Members of court staff and senior management
- Members of the judiciary, including senior judges (i.e. Presiding Judges) on a continual daily basis
- Contacts across MoJ, Judicial Appointments Commission, Judicial Office
Representation
- Expected to represent the Head of Judicial Liaison at several meetings, to be determined
Team leadership
- Line management of EO members of staff is likely for each post-holder
Specialisms
- Knowledge of the working of the court system is essential
- A working knowledge of the judicial system would be advantageous
Accountability
- Reporting to the Regional Head of Judicial Secretariat
Other duties
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
Location of Post
Based at Third Floor | First Avenue House | 42-49 High Holborn | London | WC1V 6NP. Some travel around the Regions for visits / meeting attendance will be required.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference: 16917
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference: 16917
Job Description Attachment
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04-2026 HEO Judicial Liaison Manager JD.doc (Job Description Attachment)
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