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This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply.

General Information

Salary
£33,551 - £35,564
Working Pattern
Full Time, Flexible Working
Vacancy Approach
Cross Government
Location
London
Region
London
Closing Date
17-Apr-2026
Post Type
Permanent
Civil Service Grade
EO
Number of jobs available
1
Reserve List
12 Months
Job ID
16341

Descriptions & requirements

Job description

Role title:           

Support Manager, Chamber Presidents Private Office

Team/Directorate:         

Private Offices Directorate

Overview of the Judicial Office

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.

In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv

Overview of the team   

The postholder will join the Judicial Private Offices directorate. The business units include operational private offices; jurisdiction and policy private offices; and the Judicial Executive Board Secretariat.

This is an exciting opportunity to work with and support some of the most senior Tribunal’s judiciary in the country.

The Chamber Presidents’ Private Offices are a series of small jurisdictional teams focused on supporting each Chamber and Tribunal President across all their leadership functions. Each Private Office works collaboratively with expert teams across the Judicial Office and HMCTS to provide policy and legal advice, as well as general secretariat and administrative support, to the Chamber and Tribunal Presidents.

Hybrid Working Requirement     

The role is based in London.

This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements).

The support provided by judicial Private Offices necessarily involves working before and after court, in keeping with the judge’s diary commitments and sitting patterns. Some early mornings and late evenings can be expected, though every effort will be made to accommodate flexibility where necessary. This role is not suitable for reduced hours working.

Summary of the role     

The postholder will be responsible for providing administrative support to the Presidents, designing and implementing systems and processes within the jurisdictional offices to deliver day to day business and looking across jurisdictions to share and implement best practice and realise efficiencies.  Given close working with members of the judiciary, the post holder will be expected to be able to communicate exceptionally clearly, both orally and in writing and will need to manage conflicting demands, prioritising their own workload and that of their teams. The successful candidate must be able to be confident implementing and driving forward changes in ways of working and modernisation initiatives.  Collaboration and flexibility will be essential in this role given the requirement to work with a variety of stakeholders. Building strong relationships with peers and stakeholders across the Justice system, primarily with His Majesty’s Courts and Tribunals Service, but also with the Ministry of Justice, other government departments, and across the Private Offices Directorate in Judicial Office will be key to success in this role.

This post will likely attract line manager of 1 or 2 AO Grade Support Officers.

Responsibilities, Activities & Duties:        

The main responsibilities of the post include, but are not limited to:

•            Providing secretariat for set piece meetings, including jurisdictional quarterly and annual meetings, commissioning written and oral advice and noting and tracking action points.

•            Acting as a point of contact for judicial office holder expenses queries, liaising with HMCTS finance as appropriate.

•            Designing and developing systems including leading on filing systems (paper and electronic – supporting compliance with GDPR), reviewing processes and implementing new ways of working to deliver efficiencies and build resilience within the Private Office as we begin to align CPO with the established Private Offices structures across Judicial Office.

•            Signposting Chamber Presidents to professional support e.g. HR, Communications, Judicial Training, across the Judicial Office and HMCTS (capturing OH referrals for Judicial Office Holders, reasonable adjustments, Pension Enquiries, ill health retirements, resignations etc).

•            Leading on the administration associated with Judicial Mentoring and on the scheduling and recording of Judicial Appraisal – providing support to lead judges as required

•            Overseeing Judicial Office Holder Swearing in Ceremonies and the support provided to Presidents with valedictory activities

Essential Knowledge, Experience and Skills     

The successful candidate must:

•            be able to manage conflicting priorities and use their initiative to re-prioritise work at short notice.

•            be willing and able to support the team in other jurisdictions as/when required.

•            be able to communicate clearly, both in writing and orally.

•            have excellent interpersonal skills to build and maintain strong relationships with a range of peers and stakeholders working across the justice system.

•            be open to changes to ways of working and support the team in driving these changes forward.

•            embrace constructive feedback and be comfortable reflecting on how tasks could be done better.

Desirable Knowledge, Experience and Skills    

Desirable Knowledge and Skills:

•            experience of working closely with the judiciary, and an interest in the workings of the courts and tribunals more widely.

Behaviours (for Recruitment/Success Profiles):             

This is a Success Profiles based recruitment and Civil Service Behaviours will be considered at application stage along with a candidate CV (not scored).

Behaviours to be assessed at application stage: 

Delivering at Pace, Communicating & Influencing, Working Together, Managing a Quality Service

In the event of a high volume of applications, we will sift on the lead behaviour of Communicating and Influencing.  

Assessment process at interview          

Candidates invited to interview will be assessed on these behaviours and on Civil Service Strengths.

Security clearance required: CTC


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours 

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits 

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension 

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training 

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks 

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 16341

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Experience
We will assess your experience for this role via the following methods
CV or Work History
Evidence of Experience
CV or Work History

Interview stage assessments

Interview Dates
Week Commencing: Estimated to be 4th May 2026
Behaviours
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Level of security checks required
Counter Terrorism Check (CTC)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.