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General Information

Salary
The national salary is £40,783 - £47,361. London salary is £44,736 - £51,884. Your salary will be dependent on your base location
Working Pattern
Full Time, Flexible Working
Vacancy Approach
External
Location
London, National
Region
London, National
Closing Date
19-Mar-2026
Post Type
Permanent
Civil Service Grade
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
15435

Descriptions & requirements

Job description

Job Title                  Senior Capability Manager: Members

Department            Capability                      

Team                       Members Capability, Learning and Development

Job Grade               SEO                              

Number of Posts    1

Reports to               Head of Capability

Job Purpose       

This role is responsible for ensuring the Board has members capable of delivering the tasks required of their role. You will oversee and ensure delivery of clear learning pathways for members, including core training and accreditation. You will clearly align Member L&D these against the needs of the organisation, assessing data to identify deficits to improve and ensure a consistent approach to allow members to deliver the objectives of the Parole Board Business Plan and make quality decisions.

You will ensure that Parole Board members are supported in their wellbeing and tenure management

You will work with the Senior Quality Assurance and Learning Manager to identify areas for development to support members to grow their skills and deliver the objectives of the Parole Board Business Plan.

Scope of Responsibilities:     

The Senior Capability Manager: Members has responsibility for activities and actions relating to

  • Assessing capability needs for members
  • Setting the strategic development and delivery of core Member Learning and Development programmes
  • Delivery of Member accreditation programmes
  • Digitisation of learning
  • Managing a team of 6

Primary Deliverables in the first 6 months of role     

Delivery of core L&D for:

  • MCA
  • Chair training

Delivery of accreditation programmes for:

  • NMI (Nov 25 and Jan 26)
  • MCA
  • Chair training

Build relationships to support member progression

Person Specification

Essential

  • Experience delivering and/ or creating training and/or events.
  • Experience of assessing and supporting organisational capability
  • Exceptional skills and experience in relationship building
  • Demonstrable understanding of working with People
  • Approachable and collaborative
  • Good understanding of excel and data gathering and reporting
  • Strong report writing skills
  • Change agent

Willingness to learn new skills and work at pace

Desirable                  

  • Working with Parole Board members or similar membership organisation
  • Understanding of the parole process
  • Understanding of the delivery requirements of the Parole Board
  • Strong presenting skills

Main Duties:

Strategic leadership                                                     

  • With the Senior Member Standards Manager and relevant HEOs, produce a learning and development strategy for all members.
  • Promote an organisational culture of transparency, fairness and independence.
  • Actively contribute to, support and shape the capability of the PB business plan, change and organisational priorities.

Capability and accreditation

  • Responsibility of progressing members through their accreditation programmes including training, practice development and quality development
  • Proactively engage with Members so that they remain committed and engaged in their accreditation programme and that they achieve accreditation in a reasonable timeframe
  • Maintain records and data to report on capability, member progression and accreditation, to inform training needs and propose changes.
  • Monitor capability data and report on emerging trends and issues
  • Identify development pathways linked to delivery of the Parole Board Business Plan and broader strategy.
  • With the Senior Member Standards Manager, lead the work driven by Member Education Review Group.

Delivery of core L&D programme

  • Delivering the core L&D programme for members ensuring this develops to meet changing needs and fully utilises innovative approaches to L&D in person and hybrid events including but not limited to:

 

  • New member induction training
  • MCA training
  • Chair training
  • TACT training
  • Embed new e-learning systems ensuring these are fully utilised, trackable and updated as an L&D tool
  • Implement the direction provided by MERC for the content, delivery and evaluation of training and events
  • Work closely with the Senior Manager of Quality to close feedback loops for them to develop a member CPD programme.

Relationship building

  • Be a reliable and supportive source for all members.
  • Work closely with the Member Standards team.
  • Build excellent working relationships with colleagues across the Board.
  • Establish and maintain strong relationships with members who support L&D as facilitators, practice developers and quality developers.
  • Build and maintain collaborative working relationships with external stakeholders to ensure the Parole Board’s L&D needs are fully supported

Management

  • Manage a team of up to 6.

Other

  • Other tasks appropriate to the role as assigned from time to time by the Head of Capability, COO and CEO.
Additional Information

The Parole Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

The Parole Board offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. Parole Board welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the Parole Board’s Flexible Working policy.

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices.  You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Developing Self and Others
Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
With reference to the Job Description and Person Specification, how would you use your transferable skills and experience to deliver the requirements of this role?
Evidence of Experience
Statement of Suitability

Interview stage assessments

Interview Dates
Expected Monday 30th March and Tuesday 31st March
Behaviours
Managing a Quality Service
Leadership
Communicating and Influencing
Seeing the Big Picture
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Other Assessments

Which assessment methods will be used?
Presentation
Level of security checks required
Baseline Personnal Security Standard (BPSS)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.