Descriptions & requirements
The Role
This is a senior role at Deputy Director level, reporting directly to the MoJ’s Director of Technology within the CDIO team.
The Deputy Director of Digital Infrastructure & Security Operations will be responsible for the delivery of networking, Hybrid Cloud and voice & video services that meet the changing needs of all MoJ business areas.
Services include:
- Core networking services
- WAN, LAN, Voice and Video services across more than 1200 sites
- Wi-Fi in courts, office buildings, prisons and probation service buildings
- Hosting services in legacy datacentre and Cloud environments
- Secure video services connecting police stations, courts and prisons
- Corporate telephony, video and mobile services
- Prisoner facing LAN, Wi-Fi and telephony and video services
- Security Operations Centre services for Justice Digital.
You will:
- Build, lead and motivate a team of Service Owners, Technical Architects, Engineers, Operations Managers, Budget Managers and Delivery Managers
- Work with the technology operations, live service operations and customer services teams to ensure a customer-focused support function
- Set the strategy and roadmap for transformation to ensure services meet the needs of our users both now and into the future
- Work as part of the leadership team to create a progressive and inclusive culture and drive performance
- Lead a team of over 270+ staff across multiple locations
- Manage a budget of c.£110m, including responsibility for identifying efficiencies in outsourced technology and reducing the level of legacy IT systems
For more information on key responsibilities please access the candidate information pack attached to this advert below.
Essential Skills and Experience:
- Running complex technology services at scale.
- Developing a vision, strategy and service roadmaps for Digital Infrastructure services.
- Excellent stakeholder management skills with the ability to build consensus where there are multiple and conflicting priorities.
- Strong commercial acumen, constantly seeking to enhance understanding to deliver business benefit.
- In depth knowledge of infrastructure technologies, preferably supported by an engineering background.
- Managing large budgets, suppliers and contracts.
- Experience of building and leading a diverse, collaborative and high-performance working culture.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Job Description Attachment
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DISO Accessible Pack.docx (Job Description Attachment)
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DISO Candidate Information Pack.docx (Job Description Supporting Documents)
Application form stage assessments
Essential criteria:
• Running complex technology services at scale.
• Developing a vision, strategy and service roadmaps for Digital Infrastructure services.
• Excellent stakeholder management skills with the ability to build consensus where there are multiple and conflicting priorities.
• Strong commercial acumen, constantly seeking to enhance understanding to deliver business benefit.
• In depth knowledge of infrastructure technologies, preferably supported by an engineering background.
• Managing large budgets, suppliers and contracts.
• Experience of building and leading a diverse, collaborative and high-performance working culture.
Interview stage assessments
Other Assessments
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.