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General Information

Salary
The national salary range is £41,463 - £45,276 London salary range is £47,657 - £52,040 Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Location
Birmingham, Brighton and Hove, Bristol, Cambridge, Cardiff, Jarrow, Leeds, Liverpool, London, Manchester, Nottingham
Region
East Midlands, East of England, London, North East, North West, South East, South West, Wales, West Midlands, Yorkshire and the Humber
Closing Date
08-Jan-2025
Post Type
Permanent
Civil Service Grade
SEO
Number of jobs available
1
Job ID
1487

Descriptions & requirements

Job description
 
Job Title & Grade:    

Head of Secretariat, SEO    

Contract Type:    

Permanent

Salary range (depending on location):    

National - £41,463 to £45,276
London - £47,657 to £52,040

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

Location:    

National (any LAA office in England & Wales); minimum weekly attendance required at base location. Some travel between offices will be required and should be expected.

Directorate:   

Corporate Services    

Team:    

Corporate Assurance, Risk & Secretariat

Working Pattern:    

The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc.  

If applying for the role on a part-time basis, please note that the minimum number of hours that could be accommodated is 32 over a minimum of four days.

To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.

Reporting to:    

Head of Governance, Risk & Assurance

The Legal Aid Agency

We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.  
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

Our LAA commitment to Diversity and Inclusion

The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.

Reasonable Adjustments

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied so that we can discuss options with you.
 
Corporate Services

The Corporate Services team helps shape and enable the priorities of the Chief Executive and Executive Leadership Team to be delivered.

Corporate Assurance, Risk & Secretariat

This role sits within the Secretariat team, which primarily supports the LAA’s key senior governance forums such as the Board and ELT.
Secretariat sits alongside the Risk & Assurance team, reporting to the G7 Head of Governance, Risk & Assurance, working collectively to strengthen governance, assurance and risk management strategies across the LAA and ensure alignment with central MoJ. The wider Corporate Assurance, Risk & Secretariat team sits within Corporate Services, and also incorporates business continuity and resilience, information security, and health and safety.

Job Summary

The Head of Secretariat is a varied, high-profile and fast-paced role that operates at the heart of the Agency, leading a small team to enable the highest standards of governance and decision-making via the management of senior governance forums. The post-holder works closely with colleagues across the Agency and wider MoJ at all levels, building effective relationships with senior leaders and non-executive directors.

Key Responsibilities:

•    Leading the Secretariat team to provide high quality secretarial support for all LAA senior governance forums, including LAA Board
•    Acting as the primary point of contact for the non-executive board members (NEBMs), including leading on their recruitment, facilitating inductions and arranging briefings as required
•    Leading on annual effectiveness reviews of all senior governance forums, producing improvement plans and working with forum chairs to implement these
•    Working with the executive leadership team and LAA Board to design agendas and advise on corporate governance matters
•    Attending the Agency’s most senior governance forums, drafting minutes and presenting agenda plans
•    Having responsibility for team processes and documents (and awareness of these), including decision and action logs, the standard operating procedure, the agenda forward-look and committee paper templates
•    Drafting high quality briefings for forum chairs
•    Drafting and presenting papers to forums as required
•    Line managing the HEO and EOs and approving minutes drafted by more junior members of the team
•    Coordinating updates and reviews to committee terms of reference in line with expected timescales
•    Attending the MoJ Secretariat Network meetings as a member and sharing best practice with the team

Essential Knowledge, Experience and skills     

•    Strong leadership skills, with proven ability to lead teams through change
•    Excellent interpersonal and influencing skills, with experience of building relationships at all levels, including with senior leaders
•    Excellent organisational and planning skills, including all aspects of meeting management and formal minute-writing
•    Strong written and verbal communication skills, with the ability to draft formal documents for senior audiences
•    The ability to demonstrate how your work fits into wider organisational objectives

Desirable Knowledge, Experience and skills    

•    Knowledge of legal aid and of the Agency’s strategic and operational objectives
•    Experience working in an operational organisation
•    Experience of working within a secretarial role

Person Specification    

•    Confident in managing others and a passion for building capability
•    A focus on collaborative working and building effective stakeholder relationships
•    Comfortable working in a fast-paced environment and managing the team to meet multiple conflicting deadlines
•    Has a keen eye for detail and is comfortable in providing feedback to others
•    Confident to use own initiative
•    Willing to consider, develop and adapt to alternative ways of working

Assessment approach

Application Process

To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 1,000 words.

Your statement should demonstrate your ability to meet all of the essential criteria listed. Using examples can help strengthen your application.

Please note we do not require a CV.

Interview / assessment Process

If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams where you will be assessed against the following:

•    Strengths relevant to the role
•    Some or all of the following Behaviours:
o    Communicating and influencing
o    Managing a quality service
o    Delivering at pace
o    Seeing the big picture

•    Your experience relevant to the role via a short presentation, the details of which will be shared in advance of the interview

•    Your experience of implementing, promoting, or understanding diversity and inclusion policy.

Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.

For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important in a work environment. We would also expect examples of action they have taken to embrace diversity (e.g., increasing understanding for self or others) or improve inclusion at a team or wider group level.

Communicating and Influencing

Examples of communicating and influencing at HEO and SEO grades or equivalent are when you:

•    communicate in a straightforward, honest and engaging manner - choosing appropriate styles to maximise understanding and impact
•    encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness
•    ensure communication has a clear purpose and takes into account people’s individual needs
•    share information as appropriate and check understanding
•    show positivity and enthusiasm towards work, encouraging others to do the same
•    ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests

Managing a Quality Service

Examples of managing a quality service at HEO and SEO grades or equivalent are when you:

•    develop, implement, maintain and review systems and services to ensure delivery of professional excellence
•    work with stakeholders to set priorities, objectives and timescales
•    successfully deliver high quality outcomes that meet the customers’ needs and gives value for money
•    identify risks and resolve issues efficiently
•    involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements
•    establish ways to find and respond to feedback from customers about the services provided

Delivering at Pace

Examples of delivering at pace at HEO and SEO grades or equivalent are when you:

•    show a positive approach to keeping the whole team’s efforts focused on the top priorities
•    promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation
•    ensure the most appropriate resources are available for colleagues to use to do their job effectively
•    regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks
•    act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance
•    allow individuals the space and authority to meet objectives, providing additional support where necessary, whilst keeping overall responsibility

Seeing the Big Picture

Examples of seeing the big picture at HEO and SEO grades or equivalent are when you:
•    understand the strategic drivers for your area of work
•    align activities to contribute to wider organisational priorities
•    remain alert to emerging issues and trends which might impact your work area
•    seek out and share experiences to develop knowledge of the team’s business area
•    understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders

Shortlisting is planned for week commencing 6th January 2025.
Interviews are planned for week commencing 27th January 2025.
If you would like more information on this opportunity, please contact – Nicola Murchie, Head of Governance, Risk & Secretariat: Nicola.murchie@justice.gov.uk or Gary Winter, Head of Governance: gary.winter@justice.gov.uk

Complaints procedure

If you have any complaints about this recruitment activity, please share your concerns by emailing LAARecruitment@justice.gov.uk initially. We aim to respond to any complaint within 10 working days.

Additional Information

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote job reference 1487


Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. 

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours 

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits 

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension 

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training 

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks 

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.


Contact Information

If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote job reference 1487


Application form stage assessments

Evidence of Experience
Experience Questions, Statement of Suitability

Interview stage assessments

Behaviours
Communicating and Influencing
Managing a Quality Service
Delivering at Pace
Seeing the Big Picture
Experience
Your Experience for this role will be assessed at interview. To learn more about Experience and how they are assessed please click here.

We will assess your experience for this role via the following methods
Experience Questions, Statement of Suitability
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.