Descriptions & requirements
Job Description:
· The post holder will be responsible for ensuring that all HMCTS staff follow the HMCTS framework for information security and provide HMCTS executive team with appropriate, accurate and effective levels of assurance. They will identify and monitor data incidents to address any weaknesses in the framework through supportive and collaborative working with the service providers and stakeholders. They will be expected to resolve complex data incidents using their initiative to develop new solutions or adapting existing ones and will deal with the most difficult cases which cannot be resolved within the normal management process or precedents.
· They will drive a culture of excellence and transparency in how data incidents are managed across HMCTS. They will be involved in national initiatives that continue to develop the information security function with regard to delivering services and improving management information.
Key Responsibilities will include:
1. Incident Response Management:
· Responsible for the investigation of suspected and actual security incidents in accordance with the security incident management standard, produce reports with recommendations and ensure any remedial action is taken.
· Identify and monitor security incidents and implement robust incident management practice and process.
- Assess the severity and impact of identified incidents, prioritising them based on their potential risks to HMCTS.
- Determine the appropriate response and escalation procedures.
- Conduct thorough investigations into security incidents to identify the root cause and extent of the breach.
- Ensure timely and accurate communication regarding incidents to internal teams, HMCTS executive team, and external parties as necessary.
- Conduct post-incident reviews to identify lessons learned and implement improvements to prevent similar incidents in the future.
2. Team Management:
- Provide guidance, mentorship, and performance feedback to team members.
- Foster a collaborative and inclusive team culture.
- Encourage knowledge sharing and professional development.
3. Stakeholder Collaboration:
- Collaborate with MoJ (and wider Government) cross-functional teams to ensure alignment in incident response efforts.
- Work closely with the MoJ Data Protection Team to ensure compliance with data protection regulations and standards.
- Establish strong relationships with external partners to stay informed about data incident trends and share knowledge.
4. Documentation and Reporting:
- Maintain detailed documentation of incident response procedures, including incident reports, timelines, and actions taken via the HMCTS incident management tool OPTIC.
- Lead in the management of the production of the HMCTS Annual report and prepare quarterly reports to the Audit and Risk Assurance Committee, Serious Incident Forum, Service Excellence Committee, and the Data Protection Sub-Committee.
- Support the SIRO in the development of and compliance with the internal control framework in respect to Data Security.
5. Data Security Awareness training
- Responsible for developing and implementing a training programme for all HMCTS staff to raise information security awareness and build capability by:
- enhancing understanding and ownership across HMCTS, through the delivery of targeted and dedicated training,
- the application of continuous improvement activities,
- effective feedback channels,
- attendance at management meetings and ensuring accessibility to clear and robust information security guidance.
Essential Skills & Experience:
· Proven experience in incident response management and data security, preferably in a leadership role.
· Excellent communication skills with the ability to convey complex data security concepts to all stakeholders across government agencies.
· Strong analytical and problem-solving skills, with a proactive and detail-oriented approach.
· Ability to work under pressure and manage multiple incidents simultaneously.
· Leadership qualities with the ability to inspire and motivate a team.
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote job reference 1362
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
If you require any assistance please call 0845 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote job reference 1362
Job Description Attachment
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Head of Data Incident Team - G7 JD.docx (Job Description Attachment)