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General Information

Salary
The national salary range is £42,914 - £46,182 London salary range is £49,325- £53,081 Your salary will be dependent on your base location
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
National
Region
National
Closing Date
23-Jan-2026
Post Type
Fixed Term, Detached Duty, Loan
Civil Service Grade
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
13430

Descriptions & requirements

Job description

About OPG

Established in 2007 following the Mental Capacity Act 2005, OPG is an Executive Agency of the Ministry of Justice (MoJ). The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves. We are responsible for registering lasting and enduring powers of attorney and supervising court-appointed deputies, helping to safeguard the rights and wellbeing of vulnerable individuals.
OPG is a fantastic place to work, offering a range of development opportunities and a supportive, inclusive environment that reflects the diverse community we serve. As a Disability Confident employer, we are committed to promoting equality, wellbeing, and work–life balance, enabling our people to thrive and perform at their best.
We are currently delivering an ambitious multi-year transformation programme to improve how we provide services and meet the growing needs of our users and partners. This transformation will enhance user experience, strengthen our ability to support adults at risk, and ensure our services remain accessible, sustainable, and high quality.
Our Team!
The People Change Team sits within People Services, part of the Strategy and Central Services Directorate. It is a small but high-impact team working collaboratively across People Services and the wider organisation.
The team leads on the development and delivery of OPG’s Strategic Workforce Plan and the people-focused elements of the transformation portfolio. Our purpose is to ensure OPG has the right people, culture, and capability to deliver its priorities, now and in the future, by leading workforce planning and enabling effective organisational change.
Duties and Responsibilities
•    Support the development and delivery of the strategic workforce plan, ensuring alignment with organisational priorities and budgets.
•    Lead and coordinate people-focused change activity across transformation projects, including managing the Change Champions Network.
•    Support the development and implementation of change management plans that address the people impacts of organisational change.
•    Analyse workforce data and trends to provide insights, identify risks and opportunities to provide insight and inform evidence-based decision-making.
•    Produce clear, accessible reports, briefings, and presentations for senior leaders, committees, and wider stakeholders.
•    Develop and deliver engagement approaches such as FAQs, focus groups and pulse surveys, providing analysis and recommendations of actions.
•    Collaborate with senior leaders, HR colleagues, and cross-government networks to share best practice and drive improvement.
•    Represent People Services at meetings and working groups, providing professional advice on people change and workforce planning.
•    Manage competing priorities effectively, delivering high quality outputs within tight deadlines. 
•    Take responsibility for personal development, maintaining and enhancing professional knowledge in change management, HR, and workforce planning.
The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments.  There may be occasional travel to other OPG offices.
Skills and Experience
Essential
•    Experience supporting organisational changes or transformation initiatives. 
•    Ability to work independently, managing competing priorities and delivering to tight deadlines. 
•    Experience of building effective relationships and partnerships across teams and functions. 
•    Strong stakeholder management and communication skills, with the confidence to engage and influence at all levels. 
•    Skilled in analysing and interpreting data to support evidence-based decisions and insight generation. 
•    Proficient in Microsoft Office applications, particularly PowerPoint and Excel, for data analysis and reporting.
Desirable
•    Knowledge of HR policies, processes, and functions, including experience within an HR environment.
•    Experience in workforce planning or related HR disciplines.
•    Experience using Power Bi or similar applications. 

Application process
This campaign will follow the Civil Service Success Profiles framework. As part of your application, you will need to provide:
A Statement of Suitability (up to 750 words) demonstrating how you meet the essential skills and experience.
A Behavioural Example (up to 250 words) based on the behaviour: Seeing the Bigger Picture at SEO level.
In the event of a high number of applications, the lead criterion will be the behaviour Seeing the Bigger Picture. 
Interview process
If your statement provides evidence of the essential skills that meet the standards expected, you will be invited to an interview which will use the Civil Service Success Profiles. 
At interview, candidates should expect questions on the following behaviours at Senior Executive Officer (SEO) level:
•    Making Effective Decisions.
•    Seeing the Bigger Picture.
•    Working Together.
Candidates will also be asked strength-based questions. Strength-based questions explore what you naturally enjoy and do well. They focus on your motivations and energy, helping assess where your strengths align with the role rather than just your past experience.
All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview.
Please get in contact with us if you require any reasonable adjustments to support your interview.  
Reasonable adjustments during the application process
At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process. 

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

 
Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 13430

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 13430

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Seeing the Big Picture, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Seeing the Big Picture

Interview stage assessments

Interview Dates
Expected week commencing 23rd Feb subject to change
Behaviours
Seeing the Big Picture
Making Effective Decisions
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Level of security checks required
Baseline Personnal Security Standard (BPSS)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.