13110 - Product Strategy and Transformation Delivery Lead (up to 2 posts) - 13110 - Ministry of Justice

Descriptions & requirements

Job description

Product Strategy and Transformation Delivery Lead (up to 2 posts)

Grade 6

The Strategy and Transformation Directorate is recruiting on a 12-month Loan (with the possibility of extension and/or permanency) for two Grade 6 Product Strategy and Transformation Delivery Lead. This campaign is open to current civil servants on level transfer and suitable candidates on promotion.

If you are applying to this role on promotion, please refer to your own departments policy in respect of your grade on return from Loan.

Location:

Successful candidates will have the option to be based at one of the following locations:

London
National

We offer a hybrid working model, allowing for a balance between remote work and time spent in your chosen base location.

Ways of Working

At the MoJ we believe and promote alternative ways of working, these roles are available as:

Full-time, part-time or the option to job share
Flexible working patterns

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Salary

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

The Ministry of Justice (MoJ)

MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice

This role sits within the Service Strategy & Transformation Directorate. We are responsible for:

Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to understand and drive collaboration on current transformation and digital plans
Supporting digital development and innovation to enhance the victim experience throughout the criminal justice (CJ) process, implement recommendations from the Independent Sentencing Review and support probation workers in His Majesty’s Prison and Probation Service (HMPPS)

Identifying, encouraging and delivering new ways of working, acting as a critical friend to delivery partners and collaborating with a wider range of stakeholders to improve experiences for those in the CJ system.

Identifying cross-cutting transformation opportunities across the Ministry of Justice that can drive cutting-edge digital delivery, user experience, efficiencies and delivery of policy goals

Baselining and supporting performance and prioritisation across the Service Transformation Group

Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.

Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.

Supporting the Director General for Service Transformation with strategic and analytical activity.

Product Strategy and Transformation Delivery Lead - the role

This senior role provides leadership directly beneath the Chief Product Officer (CPO) and is critical to accelerating product transformation across the department. The postholder brings deep expertise in modern product practice and plays a central role in shifting how teams think, operate and deliver value. Working across digital, policy and operational functions, the role ensures that the new product operating model is not only understood conceptually but is embedded in day-to-day practice at scale.

The Product Strategy and Delivery Transformation Lead will translate strategic direction into clear priorities, enabling teams to focus on outcomes, evidence and continuous learning. They will lead the adoption of a modern product operating model methodology such as continuous discovery and dual-track delivery, ensuring teams remain user-centred and hypothesis-driven, even when operating within legacy systems and complex constraints.

A core part of the role is identifying systemic blockers that hinder innovation, redesigning governance and enabling conditions to support rapid, safe iteration. The postholder will provide hands-on coaching to product leaders and multidisciplinary teams, developing capability, raising standards and driving consistent, high-quality practice across the organisation.

The role requires strong influencing skills, with the ability to build alignment at senior levels, constructively challenge entrenched behaviours and ensure decisions remain grounded in user needs, measurable impact and value for money. Acting on behalf of the CPO in key internal, across government and external forums with Senior Leaders and stakeholders, the postholder will ensure product thinking, data insight and evidence play a central role in how the organisation designs, prioritises and delivers change.

These roles are not part of the GDD Product or Delivery Profession structure. They are transformation-focussed roles within SS&T, designed to support pathfinders and the PoM work across Service Transformation Group

Key Responsibilities

Translate Strategy into Delivery: Convert strategic product operating model direction into clear priorities and fast-paced delivery plans, ensuring teams focus on outcomes, evidence and continuous learning.

Embed Modern Product Practices: Lead the adoption of continuous discovery, dual-track delivery and other modern product approaches, intervening early when teams revert to outdated behaviours.

Remove Systemic Blockers: Identify, escalate and resolve organisational or structural barriers that slow product innovation, and encourage lightweight, enabling governance that supports safe iteration.

Strengthen Capability: Provide hands-on coaching and mentoring to product leaders and multidisciplinary teams, ensuring consistent, high-quality practice and building long-term capability across MoJ.

Cross-Organisational and Departmental Influence: Build strong relationships across policy, digital, commercial, and operational teams both in-house and across government. Leading negotiations with key stakeholders on product transformation initiatives, to drive alignment and ensure new ways of working are understood, adopted and sustained.

Represent Senior Leadership: Represent the CPO in key forums, shaping decisions so they remain grounded in user needs, measurable outcomes and value for money.

Leadership and Line Management: Leadership of a multidisciplinary team, providing clear direction and support, with the Line Management of at least one G7 Product Transformation Delivery Manager.

Budget Management: Delegated budget management, with a high discretion on how this is managed across the function.

Skills and Experience

Essential:

Extensive experience leading product innovation or transformation within digital, data or technology environments.

Deep practical knowledge of modern product disciplines such as continuous discovery, dual-track delivery and user-centred design.
Strong ability to use data, insight and structured analysis to inform prioritisation, decision-making and measurement of value.
Proven leadership of multidisciplinary teams, including Line Management, with experience driving pace, clarity and momentum in complex, ambiguous contexts.
Strong communication skills, with a demonstrated ability to influence senior leaders and stakeholders, challenge constructively and shift entrenched organisational behaviours.
Experience working in central government or large public-sector environments, with understanding of policy, delivery and operational interfaces.

Desirable:

Experience embedding product-led cultures or operating models at scale, including capability uplift and coaching programmes.

Familiarity with government DDaT frameworks, Service Standard, Technology Code of Practice or other cross-government delivery standards.

Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Application process

You will be assessed against the Civil service success profiles framework.

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Experience

You will be asked to provide a CV during the application process with details of your experience, career history and achievements that are relevant to the role. The CV will not be assessed.

You will also be asked to upload a Statement of Suitability of no more than 750 words stating how you meet the following essential experience:

Extensive experience leading product innovation or transformation within digital, data or technology environments.

Deep practical knowledge of modern product disciplines such as continuous discovery, dual-track delivery and user-centred design.
Strong ability to use data, insight and structured analysis to inform prioritisation, decision-making and measurement of value.

Successful applicants will then be invited to an interview, testing both behaviours and strengths.

Candidates invited to Interview

Please note that interviews will be carried out remotely.

During the panel interview, you will be asked Experience-based questions to explore in detail what you are capable of, and strengths-based questions to also explore what you enjoy, and your motivations relevant to the job role.

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

You can refer to the CS Strengths dictionary for more details: Success Profiles - Civil Service Strengths Dictionary (publishing.service.gov.uk)

Interviews are expected to take place January 2026.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised “cross-government” are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
Paid paternity, adoption and maternity leave.
Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference - 13110

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Ministry of Justice

13110 - Product Strategy and Transformation Delivery Lead (up to 2 posts)

General Information

Descriptions & requirements

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Application form stage assessments

Interview stage assessments