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General Information

Salary
£26,475 - £31,650
Working Pattern
Full Time
Vacancy Approach
External
Location
Grantham
Region
East Midlands
Closing Date
04-Nov-2025
Business Unit
Public Protection Midlands
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
10744

Descriptions & requirements

Job description
Probation Service Officer - IIRMS PSO

An exciting opportunity has been developed to join the Options for Change Offender Personality Disorder (OPD) Pathway team as a PSO in the Intensive Intervention and Risk Management Service (IIRMS). IIRMS operate across the East Midlands region offering psychosocial and psychoeducational interventions to a small caseload of complex, high risk and hard to reach individuals who are at particular risk of failure in the community through disengagement and further serious offending.


This is a unique opportunity to work alongside probation and health colleagues to improve outcomes for people with complex needs. As a PSO in a multi-disciplinary team, a flexible and collaborative approach is required, with a willingness to travel across the Probation Delivery Unit. Duties may include, engagement and induction work, including prison visits; the co-delivery of groupwork; offering individuals a range of practical, psychological and social inclusion support such as skills practice, interventions and accompanying them to relevant external appointments (GP registration, benefits assessments, pursuit of employment, hobbies, and sports activities etc).


You will be part of a team with a diverse skillset which may include probation officers, forensic and clinical psychologists, occupational therapists and support workers.


You will be an important element of the interface between health and probation. You will support your probation colleagues to maintain a good understanding of and engagement with the IIRMS service. This may include delivering briefings and training alongside IIRMS colleagues. You will also play a key role in the operating of the Hub, an innovative social inclusion space for IIRMS cases. As an integral part of the MDT, you will bring probation knowledge and expertise to the service.


The role requires a high degree of motivation and commitment to a relational, compassionate, and professional approach with a strong ethos for team collaboration. 
You will be a member of the wider East Midlands OPD Pathway network. We are committed to learning and development, and you will be provided with appropriate training, regular support and supervision.

If this sounds like you, apply now.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475       

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.


Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:
  • Contributing to the delivery of Risk Management Plans and report significant changes relating to risk of harm and/or reoffending or any non-compliance within agreed enforcement procedures
  • Proactively support the strategic and operational objectives of the IIRMS through engagement with team and clinical meetings
  • Using HMPPS IT systems to produce, update and maintain records and other documentation within expected timescales
  • Ensuring effective referrals to services through timely communication with offender management staff, interventions staff, service providers and external agencies to review progress and manage associated risks
  • Taking a primary role in engagement and social inclusion activities
  • Taking a primary role in the operating of the Hub initiatives
  • Delivering and co-lead groups with OPD Pathway colleagues
  • Supporting the maintenance and processing of OPD data to ensure effective and timely delivery of services
  • Demonstrating pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
  • Working within the aims, values and relevant policies of the PS and Health partners
  • A commitment to continuous professional development in accordance with the relational approach of the OPD Pathway
  • Representing the Probation Service and OPD Pathway with professionalism when interacting with all stakeholders  

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Civil Service Success Profile Criteria

Behaviours
  • Making Effective Decisions
  • Developing Self and Others
  • Working Together
  • Delivering at Pace
  • Communicating and Influencing
  • Managing a Quality Service
Ability
  • Ability to communicate verbally and in writing
Experience
  • Experience of helping and/or supporting people who have experienced a range of social and/or personal difficulties
  • Experience in planning and coordinating work
  • Experience of working with groups or individuals in order to motivate and change behaviour
  • An understanding of and commitment to equal opportunities and diversity good practice
  • Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people
  • Understanding of and commitment to the principles of case management
  • Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
  • Understanding of Health & Safety legislation in the workplace
  • Knowledge and understanding of the work of the Criminal Justice System and Probation Service
  • Knowledge of the aims and objectives of the Probation Service
Technical
  • The ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders or minimum 5 GCSEs at Grade C or above, including English, Maths
About us:

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.

Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: Probation services officer - Ministry of Justice

About the Recruitment Process 

To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question.

As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours.

The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.

If you would like more information relating to reasonable adjustments and the CSJT, please see more details here. You can also watch a short a video here.

You can find out more about the CSJT and complete a practice test now here.

If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. 

If you are successful in passing both the CSJT and application sift process you will be invited to interview.

Take a look at a short video about the Probation Service Officer role here

About the role

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.

We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk people of probation. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.

Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

About you

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.
Additional Information

Where applicants provide multiple location preferences, reserve lists will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences. All offers of employment will be made strictly in merit order, based on your performance throughout the recruitment process. Candidates at the top of the merit list will be offered vacancies as they arise in their chosen locations.

The addresses listed in the job advertisement are not an exhaustive list of potential base locations, they give an indication of some of the potential locations you could be based at.

We will therefore endeavour to offer you a vacancy within a 60-minute commute of your home location.

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band.

Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules.

The post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to completed in due course.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices.  You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Communicating and Influencing
Developing Self and Others
Making Effective Decisions
Experience
We will assess your experience for this role via the following methods
Experience Questions
Experience Questions Application Form Question Word Limit
250
Evidence of Experience
Experience Questions

Interview stage assessments

Interview Dates
To be confirmed
Abilities
Ability to communicate verbally and in writing, written communication assessed across application form and verbal communication assessed in the interview.
Behaviours
Delivering at Pace
Managing a Quality Service
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Enhanced