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Pictured: Elaine, Content Design Support Officer

Office of the
Public Guardian

Office of the Public Guardian
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We’re here to protect the most vulnerable people in England and Wales, and to help them make important financial, health and life decisions

Where: Birmingham and Nottingham

What do we do?

We help protect people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. By joining our team, you’ll be part of making life safer for those most at risk in society.

Why is feeling included at work important to OPG staff?

Who are we looking for?

The work we do is sensitive and requires empathy, strong people skills and attention to detail – qualities we value across all our roles.

My story

Amina,
Investigator

Find out more
My story

Supriya,
Performance Manager

Find out more
Case Study

Amina, Investigator

Being an investigator means I generally get to be a detective and figure out what mischief people may be up to.

I contact various bodies – such as care homes, banks, local authorities, GPs and other medical professionals – and any other people involved in the venerable adult’s life.

Based on the information I receive I then decide on the best course of action. This can be anything from no further action required, to the attorney needing to make certain actions like making an application to court. On rare occasional I have to refer cases to the police and some cases require an investigator to attend court hearings.

I love knowing I’ve been instrumental in protecting someone who isn’t able to protect themselves. Every once in a while someone I’ve helped will send a message to say thank you. That makes it all worthwhile, knowing you’ve had a positive impact and that your effort is appreciated.

As a child I always wanted to be a doctor, but I was good at debate and my teachers were always pushing me to study law. When I finished school I went to work in a doctor’s surgery, and at the end of my 6 months there I shifted my interest. I realised that although patients need someone to care for them, they weren’t as vulnerable as a lawyer’s client. A patient can express what their problem is but most people who need lawyers require an advocate to stand up for them.

Case study

Supriya, Performance Manager

My role is to help the business understand its performance and the wider impacts this may have on our customers.

When I joined OPG, I was training as a magistrate at the same time and they supported me to do this.

Flexible working has helped me to do my training alongside my job. I’ve been doing both roles ever since. I’ve worked at OPG for 10 years and that feeling of helping people with their welfare is what makes me want to come to work every day.