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Operational Delivery

YJB Practice and Innovation Manager – 50579
£36,498 – £44,538
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Who are we?

The YJB is the public body which advises Ministers, including the Secretary of State for Justice on the youth justice system. Our ambition is to see a Child First youth justice system. A system which looks to children’s’ strengths and supports children to become the best version of themselves. To this effect we engage with a wide variety of organisations, partners and parties with an interest in youth justice, we share good practice, champion improvement and issue grants.

Our recruitment is based on merit, we welcome applications from all who can commit to our vision and values, we offer considerable flexibility in how you work and expect commitment and flexibility in return. We continue to strive for equality, diversity and inclusion in our culture and our staff group to this end we encourage applications from those people with traditional protected characteristics. Our staff are public servants, eligible for the Civil Service pension scheme and we are accredited by the Civil Service Commission.  This means applications from across Civil Service Departments, their agencies and Arms-Length Bodies are treated as internal applicants.  We also welcome applications from those who do not work in these bodies.

Our Vision

Working to ensure a youth justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending and create safer communities with fewer victims.

Aims of the Youth Justice System

Prevention of offending by children and young people:

  • To reduce the number of children in the youth justice system
  • To reduce reoffending by children in the youth justice system
  • To improve the safety and wellbeing of children in the youth justice system
  • To improve outcomes of children in the youth justice system

Job Description


This is a key role in the supporting the delivery of the Youth Justice Board’s statutory functions and strategic objectives.  Using your initiative and problem-solving skills you will be expected to take a pro-active approach in developing innovative solutions to resolve complex issues.

Working closely and collaboratively with the regional heads of innovation and engagement, to achieve organisational and team objectives.

Using your skills and strengths in successful stakeholder engagement, you will be analysing and interpreting complex information from a variety of sources. Working to identify and share evidence-based effective practice,  your work will contribute towards reducing disproportionate number of ethnic minority children in the youth justice system. An understanding of the youth justice system in England and Wales will be essential to your work, which will contribute to reducing re-offending, improving resettlement, advising on the reduction of serious youth violence, advising on improvements in the way the sector operates and working towards a Child First approach in the youth justice system.

All posts within the YJB operate flexibly to ensure the requirements of the business are met and as such the post holder may be required to undertake other duties in their role or duties in other parts of the business at their grade to meet business priorities.  Post holders will expect to work within a matrix management approach often undertaking regular tasks alongside providing project support to wider programmes, they will be expected to take on corporate responsibilities in addition to their role specific task.

  • In carrying out their duties the post holder will respect the YJBs commitment to equality of opportunity and the diversity of the YJB and its stakeholders.
  • Post holders will make sure they understand and adhere to their responsibilities in relation to health and safety and data protection.

Main Responsibilities

  1. Proactively engage with youth justice stakeholders with a focus on both performance improvement and youth justice practice to support the delivery of effective outcomes for children and the collation, dissemination and promoting of evidence-based good practice in the youth justice sector, including its workforce development.
  2. Enable and facilitate briefings and forums for internal and external stakeholders with the aim of promoting evidence-based good practice in the youth justice sector and, in partnership with the sector, brokering performance improvement
  3. Seeking innovative ways to identify, promote and facilitate the sharing of evidence based good practice including undertaking performance related assessments and audits.
  4. Research, analyse and evaluate the effects of proposals, changes, innovations etc. and prepare written papers, submissions and reports for senior staff, ministers or other stakeholders.
  5. Contribute to the YJB’s oversight of the youth justice sector through collating, analysing and interpreting complex information, stakeholder engagement, writing reports and providing evidence-based feedback and intelligence
  6. Contribute to the youth justice resource hub, developing and promoting evidence-based practice tools and materials such as self-assessments materials and toolkits, evaluation and oversight
  7. Working collaboratively to support the delivery of YJB’s aims, statutory functions and strategic priorities

Selection process details

This vacancy is using Success Profiles and will assess your Technical Skills, Abilities, Behaviours, Strengths and Experience. 

The selection process will be made up of two parts:

  1. Application
  2. Interview

Should a large number of applications be received, the initial sift may be conducted using the lead behaviour: Working Together


The interview will be a blended interview.  The focus will be on strengths as described in the Success Profiles (this is a very particular style of interview please make sure you make yourself aware of these in advance).  

Essential Criteria


  • Knowledge/understanding of the Youth Justice System in England and Wales and its interaction with wider services


  • Experience of collating and accurately analysing complex information or data to make recommendations to improve practice.


  • Writing reports with clear recommendations for improvement
  • Competent in MS Office suite.
  • Strong organisational skills with attention to detail


Working Together (Lead Behaviour)

  • Encourage joined up team work within own team and across other groups. Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another. Put in place support for the wellbeing of individuals within the team, including consideration of your own needs. Make it clear to all team members that bullying, harassment and discrimination are unacceptable. Actively seek and consider input of people from diverse backgrounds and perspectives.

Seeing the Big Picture

  • Understand the strategic drivers for your area of work. Align activities to contribute to wider organisational priorities. Remain alert to emerging issues and trends which might impact your work area. Seek out and share experiences to develop knowledge of the team’s business area. Understand how the strategies and activities of the team create value and meet the diverse needs of all stakeholders.

Changing and Improving

  • Work with others to identify areas for improvement and simplify processes to use fewer resources. Use technology where possible to increase efficiency. Encourage ideas for change from a wide range of sources. Clearly explain the reasons for change to colleagues and how to implement them, supporting individuals with different needs to adapt to change. Encourage an environment where colleagues know that they can challenge decisions and issues safely. Take managed risks by fully considering the varied impacts changes could have on the diverse range of end users.

Communicating and Influencing

  • Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. Encourage the use of different communication methods, including digital resources and highlight the benefits, including ensuring cost effectiveness. Ensure communication has a clear purpose and takes into account people’s individual needs. Share information as appropriate and check understanding. Show positivity and enthusiasm towards work, encouraging others to do the same. Ensure that important messages are communicated with colleagues and stakeholders respectfully, taking into consideration the diversity of interests.

Managing a Quality Service

  • Develop, implement, maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet the customers’ needs and gives value for money. Identify risks and resolve issues efficiently. Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements. Establish ways to find and respond to feedback from stakeholders about the services provided.

Reserve list details

A reserve list may be held for a period of 12 months from which further appointments can be made.

Benefits of working for the Youth Justice Board

  • Opportunity to work in an organisation that seeks to make a positive difference to the lives of children at risk of entering and within the youth justice system
  • Family friendly policies including flexible working opportunities. Many of our staff combine working from our offices in either London or Wales with working from home; compressed hours, part-time working
  • Civil Service Pension Scheme, and/or continuous service transfer of Civil Service Pension Scheme as applicable
  • Annual leave of 25 days per annum plus public holidays (or for those transferring directly from Civil Service Departments, their Agencies, Arms-Length Bodies (ALBs) and Non-Departmental Public Bodies (NDPB) we will match current annual leave entitlement, up to 30 days
  • As an accredited NDPB we can accept your continuous service from other Civil Service departments their agencies and ALBs/NDBPs.
  • Special recognition bonus scheme
  • Special leave for unplanned emergencies and for voluntary work
  • Employee Assistance Programme offering confidential support and advice for personal and work issues and occupational health
  • Health and well-being initiatives such as flu-vaccinations
  • Free eye tests and eyecare vouchers for VDU workers
  • Interest free season ticket loans
  • Regular professional development
  • Professional HR Case Management support for managers

Who are we?

The YJB is a non-departmental public body (NDPB) established by the Crime and Disorder Act (1998) and accredited by Civil Service Commission. The YJB is the only official body to have oversight of the whole youth justice system and so is uniquely placed to guide and advise on the provision of youth justice services. Our primary function is to monitor the operation of the youth justice system and the provision of youth justice services.  It has a legal duty to advise the Secretary of State on matters relating to the youth justice system, to identify and share examples of good practice and to publish information about the system: reporting on how it is operating and how the statutory aim of the system (to prevent offending by children) can best be achieved.

YJB staff are public servants rather than civil servants but, following accreditation by the Civil Service Commission we can accept applications from across Civil Service Departments, their agencies, NDPBs and ALBs as internal applicants.

Our Vision

Working to ensure a youth justice system that sees children as children, treats them fairly and helps them to build on their strengths so they can make a constructive contribution to society. This will prevent offending, and create safer communities with fewer victims.

Aims of the Youth Justice System

Prevention of offending by children and young people:

  • To reduce the number of children in the youth justice system
  • To reduce reoffending by children in the youth justice system
  • To improve the safety and wellbeingof children in the youth justice system
  • To improve outcomes of children in the youth justice system


£36,498 - £44,538 Salary will depend on location

Additional Information

Flexible working hours

The Youth Justice Board a flexible working system in many offices.


The Youth Justice Board offers a range of benefits:

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

The national salary range is £36,498 – £40,297, London salary range is £40,228 – £44,538. Your salary will be dependent on your base location

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Youth Justice Board is committed to staff development and offers an extensive range of training and development opportunities.