Are you OK with cookies?

We use small files called ‘cookies’ on on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?


Warehouse Operative – 44499
£18,884 - £20,420


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:


The Ministry of Justice Transport Unit is made up of three core business areas.

The National Distribution Centre (NDC) is based in Branston, Staffordshire. It was purpose built in 2003 and the operation is responsible for the collection, storage and delivery of internally manufactured goods, raw materials, prisoner property, mattresses, prison officer’s uniforms and footwear and a small amount of document storage. The site is also used to support other MoJ activities as and when required.

The warehouse is a modern, 135,000 sq. ft. ‘high bay’ facility which can accommodate 16,500 pallets / stillages in both wide and narrow aisle configurations. In addition there is in the region of 6000 sq. ft. of office space.

The in-house NDC fleet comprises 22 rigid / drawbar vehicles providing a scheduled agreed service of 500 visits per month. The fleet is designed to operate on a specialised demount system and this is largely governed by the problems that arise from physical access restrictions in prisons, necessitating a mix of vehicle types. The fleet delivers to the Prison Service estate on a national 5 day week basis, operating a single shift system, supported by ‘nights out’ as and when required.

The Transport Unit is responsible for providing a transport management service to the Ministry of Justice and NOMS. The unit is also responsible for a specialised vehicle workshop based in Branston, with an engineering and administrative staff of eight. Three field based Regional Engineers, controlled by the transport unit provide a peripatetic service covering England and Wales. The primary functions include the development of transport policy, provision of technical advice and to administer the Crown Indemnity Insurance Policy and commercial insurance requirements.

Fleet Engineering Services (FES) operates out of Building 50 of the Branston site and is situated near the NDC. The facility has been occupied by FES since the late 1980’s. It provides services to HM Prisons and undertakes a wide range of engineering activities which include.

The provision of first line servicing for the National Distribution Centre (NDC) fleet of heavy and light commercial vehicles, as well as second line repairs, bodywork and vehicle modifications.

Design, develop and carry out conversion work on behalf of NOM’s tactical units as per their specifications. FES also undertake work at the start and end of a vehicle’s fleet life for the purchased fleet. This can involve an inspection or necessitate the removal of sensitive equipment before the disposal of a tactical vehicle. FES also inspect all vehicles returned to Branston to establish if they can be re issued to a unit where the requirement does not warrant a new vehicle. For these units FES inspects, costs the parts required, and on agreement with the establishment, undertake the repairs needed to bring the vehicle to a roadworthy legal condition.

Job Summary

This post has no Line management responsibility.

This role reports to a Warehouse Team Leader.

Staff in this post will rotate with other members of the team and will be required to undertake other duties as workload and staffing require.

This post will require overtime and weekend working where necessary to fulfil NDC Branston commitments.

Responsible for but not restricted to:

  • Powered Pallet Trucks, Pedestrian Operated Stacker Truck and Low Level Order Picking Trucks, and other mechanical equipment, in support of the warehouse operation.
  • Working quickly and to strict daily deadlines, to ensure that all customer orders are prepared and completed on time and all goods received are unloaded, inspected and located to the highest standards.
  • To work efficiently and effectively as part of a team, supporting the business in the achievement of its key targets and performance standards

The job holder will need to be flexible and respond to the needs of the business, working in other departments when requested, including additional hours (if required) and supporting other departments when and where necessary.

The job holder will require basic knowledge/skills to carry out the duties and responsibilities of the post and will be required to undertake specific training in these work areas.


It is important to note that this post is a manual job and can be physically demanding.  It will involve repetitive light, medium and occasionally heavy lifting, including regular bending and some kneeling.

The job holder will be frequently required to operate Mechanical Handling Equipment (MHE) on the site, after successful completion of suitable training and assessment.

Operators must be qualified and hold licences before being permitted to operate the following types of MHE:

Low Level Order Picking Truck                     

Powered Pallet Truck

Pedestrian Operated Stacker Truck             

Floor Sweeping Machine

Floor Scrubbing Machine

High Level Reach Forklift Truck                    

Counter Balance Forklift Truck.

High Level Narrow Aisle (Man Up) Forklift Truck.

All operators of MHE must be medically fit to operate such equipment and will be required to attend and successfully complete regular occupational health assessments. 

In addition, those operating high level narrow aisle (Man Up) Forklift Truck will also be required to successfully attend and pass annually an Escape from Height Course (which includes a rope abseil from a height of 30 feet).

Responsibilities, Activities & Duties

The duties, activities and responsibilities listed below are not intended to be exhaustive.  The job holder is expected to accept reasonable alterations, and additional tasks of a similar level that may, from time to time, be required.  Where necessary, appropriate training and instruction, will be provided.

General Tasks

  • Report to Warehouse Team Leader at the start of the shift
  • Conduct daily pre-shift checks on mechanical handling equipment and complete associated paperwork.  Report all defects to your team leader immediately
  • Daily Operation of MHE as required by the Team Leader or Supervisor.
  • Unloading vehicles and containers
  • Palletising, banding, and shrink wrapping of stock.
  • Accurately completing 100% check of all incoming goods and undertake all necessary goods inwards inspection procedures.
  • Use of Keyboard, hand held scanners, data entry screens and other hand held tools.
  • Locate stock, undertake stock transfers and picking area replenishments
  • Pick, check, inspect and pack customer orders.
  • Marshalling goods to appropriate area of the warehouse by correct selection, use, and safe operation of forklift trucks, and other handling equipment
  • Follow correct ‘On Charge / Off Charge’ procedures for charging of Mechanical Handling Equipment batteries.
  • Loading goods for despatch, completing vehicle checks, and making effective use of vehicle space.
  • Stacking, assembly, and disassembly, of wooden pallets and metal stillages.
  • Report all stock discrepancies, equipment faults, defects or malfunctions, and stock or equipment damage immediately to a Team Leader.
  • Keep all paperwork neat, tidy and up to date.
  • Keep all MHE clean and tidy after use.

Health, Safety and Welfare

  • Report hazards.  Support the Warehouse Manager in creating a safe working environment for staff, visitors, and contractors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments (RA) are followed, and by reporting any incidents to a Warehouse Team Leader.

Other support service tasks

  • Accurately perform stock counts and inventory checks when required
  • General housekeeping, and cleaning.  Collection and disposal of waste as required.  To Support the site operations during periods of adverse weather e.g. snow and ice clearance.

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


·         A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.

·         Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.

·         For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

·         Paid paternity, adoption and maternity leave.

·         Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-    To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2-    To Ministry of Justice Resourcing (;

3-    To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.