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Test Manager – 50442
£50,427 – £63,500
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Roles will be recruited using a combination of Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills, Ability and Behaviours during the selection process. 


  • Salary band for this role is £50,427 to £59,000 (£54,274 – £63,500 for candidates based within the M25)
  • New recruits to the Civil Service are expected to join at the band minimum
  • A generous digital allowance of up to £16,512 is also available (£18,486 for candidates based within the M25)
  • The final allowance awarded will be based on an assessment of your skills and experience as demonstrated at interview. 

These are exciting times at Her Majesty’s Court and Tribunals Service (HMCTS). As an agency of the MoJ, we provide the supporting administration for the judiciary across England and Wales. Within that portfolio, Digital and Technology Services (DTS) has a clear ambition to create an organisational culture where diverse and inclusive multi-disciplinary teams bring together in-house digital, data and technology specialists to build capability, work smarter and more efficiently. Please visit for further details! 

We’re building better justice for everyone by harnessing technology, curiosity and our burning mission to make a momentous impact. You have the chance to influence that change and own your mark.

With the scale and size of transformation, you’ll get exposure to bigger opportunities and new ways of learning that will push your potential. It’s a massive challenge doing career defining work, but we also embrace your

individuality and life outside of work. So through flexible working we’ll trust you to shape the future in a way that suits you. 

Sound like a challenge you’re up for? 

Build_better_justice for.everyone 

The Role

The Test Manager will be responsible for execution of the strategic direction set by the Head of Test for test management and quality assurance, implementing standards and processes, managing the team day-to-day across a broad portfolio of digital products and services. 

You will have a proven ability to successfully manage a Quality Assurance / Test Management function which supports the delivery of large software development projects/programmes ultimately responsible for ~50 team members.  This is a high-impact role initially where you will be building a team of Automation Testers. Our Test Manager is our Quality Assurance leader and must demonstrate the ability and experience establishing / driving a QA function, through a solid coaching background. As well as demonstrating leadership qualities in building new teams through hiring of FTE’s but also using Managed Services Suppliers (where required). 

As Test Manager, you will be responsible for the testing of all end to end projects for all jurisdictions. You will be working closely with cross functional squads / tribes to ensure successful delivery of products. You will also be responsible for building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team. 

What will you be doing?

  • Support the Head of Test in Building a Quality Assurance / Test Management function focused on a specific Jurisdiction. Taking on the products development by REFORM and ensuring Citizen services are quality assured before release (~20 Test Engineers)
  • Responsible for Test Management of the Digital Products delivered by the Reform Programme (~30 Digital Products)
  • Responsible for the execution of end-to-end testing strategy including both manual and automated testing approaches, working at the tribe level with Product Owners and Developers through the entire development lifecycle to a product release.
  • Leading the QA / Test resources within the squads (~20 resources) but within a Matrix Management environment.
  • Establish QA performance reviews (Weekly) and chair Monthly review Boards
  • Responsible for ensuring the defined QA strategy is adhered to in all development projects.
  • Provide leadership and technical expertise within Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques and Quality Assurance across the teams.
  • Responsible for the test automation projects, mentor, and provide leadership to the QA team.
  • Responsible for identification of opportunities on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation and team sizing.
  • Responsible for enforcing technical and testing standards.
  • Within a Jurisdiction be responsible for monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes. 

What are we looking for?

  • Drives teams and sets the pace, ensuring teams are working towards delivery commitments.
  • Able to build successful teams and understand team styles and how people work together.
  • Able to maintain, influence and motivate a team.
  • Able to give and receive feedback, facilitating the feedback loop.
  • Ensures the health of the team and can facilitate conflict resolution, accelerating team performance.
  • Able to ensure the team is transparent and that the work is understood externally.
  • Able to create an open and collaborative environment to work in, be flexible, adaptable and have a willingness to learn.
  • Able to recognise how people best work together, facilitating the best team makeup depending on the situation.
  • Able to help teams maintain a focus on delivery whilst being aware of the importance of professional development.
  • Coaching teams to adopt a quality culture and mindset
  • Developing test professions, helping colleagues to shape career paths and leading discussions about better practice and tooling
  • Prior team management experience having operated as a team leader managing and supporting the work of junior grades
  • Used your knowledge to give expert advice to more senior grades 

What can we offer you?

  • Agenerous pension scheme on average of up to 27%!
  • 25 days leave, plus 8 bank holidays, plus 1 privilege day usually taken around the Queens’ birthday
  • Flexible working; whether it’s working from home or remotely, working part-time, job sharing, or working compressed hours, we have people doing it and are happy to discuss options with you
  • Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Bike loans and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers, and eye-care vouchers.
  • Up to 5 days paid leave per year for voluntary work you may wish to undertake
  • We also currently have employee-run networks for colleagues of minority ethnic origin, employees with disabilities, those with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees with which you will eligible to join 

We are passionate about career development and in order to help support this, we offer a number of training and development platforms that employees will have access to. Working with your manager, you will be given the support and time required to complete agreed courses, as part of your personal development plan. 

  • Pluralsight – Over 7000 video training courses created by over 1400 subject-matter experts, covering a wide range of software development related skills.
  • Microsoft Enterprise Skills Initiative – a range of Azure focused courses that can lead to Microsoft Certification.
  • Civil Service Learning – a wide variety of online training to help support your role as a Civil Servant.


£50,427 - £63,500 Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.

The national salary range is £50,427 – £59,000, London salary range is £54,274 – £63,500. Your salary will be dependent on your base location

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: