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Support Services Facilitator (SSF): Waste Management – HMP Winchester – 72283


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Reducing the environmental impact of the establishment and assisting in behavioural change is not the only positive thing you will do in this life-changing role.

The Waste Management department supports the establishment to reduce the quantity of waste that is produced and to advise on the best route to reduce it at source. This is achieved by working with suppliers, internal stakeholders and by meeting current legislative requirements.

Our waste management units are providing a service in 89 establishments across the prison estate with employment places for 1190 prisoners.

Specialist Production Instructors (SPI, band 4) manage the day to day running of the workshops and deliver qualifications to the prisoners. As the band 2 SSF (Support Services Facilities) you will be an integral part of the workshop; working with a team of prisoners to help develop their work ethic, skills and confidence whilst providing front line support to the operational line.

HMPPS actively promotes continuous professional development and training will be given to enhance your development within this role.

This role requires working unsociable hours and a 20% payment will be paid in addition to your basic pay to recognise this.  Unsocial hours are those hours outside 0700 – 1900 hrs Monday to Friday including working evenings, nights, weekends and Bank/Public Holidays.

Overview of the job

This is a non-operational role supporting the appropriate function.


The job holder will be responsible for the day to day activities within the Waste Management unit.

This is a non-operational job in an establishment.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

•    Collect, process and dispose of waste materials from all areas of the establishment in the most appropriate and effective way, with regard to legislative compliance and environmental issues.
•    Liaise with contractors when ordering services, including skip collection.
•    Provide general advice and guidance to staff on how to manage waste more effectively and actively promote recycling within the establishment.
•    Carry out insect control measures within work area.
•    Actively contribute to recycling/waste efficiency meetings and Sustainable Development Committee Meetings.
•    Supervise prisoner parties and undertake quality control over their work.

Undertake other Waste tasks including:

•    Log materials used and assist with stocktaking of tools, equipment and materials.
•    Undertake activities in such a way to ensure that waste is reduced and that areas of work are safe, clean and tidy whilst work is in progress.
•    Inform manager to ensure sufficient levels of stock are maintained.
•    Ensure allocated Planned Maintenance and small repairs are carried out, undertaking service requests raised via the computer aided facilities management system.
•    Carry out project work when required.
•    Advise on sufficient levels of stock and request procurement of goods and services and ensure all materials used are logged and are fit for purpose.
•    Escort technical contractors when required, working with and supervising them in accordance with Local Security Strategy (LSS).
•    Maintain regular communications via radio net in accordance with LSS.
•    Undertake the role of banksman directing the operation of some plant equipment or machinery.
•    Be responsible for tools and plant machinery, carrying out checks at regular intervals and completing relevant documentation in accordance with Local Security Strategy (LSS) and National Security Framework (NSF).
•    Comply with Health & Safety policies, procedures and legislation to ensure statutory and mandatory compliance.
•    Drive estates vehicles and operate plant equipment.
•    Operate within command mode in line with local contingency plans.
•    Undertake incidental and emergency or urgent tasks and assignments as per Service Delivery Agreement timescales in a safe manner.
•    Assemble products on site when required.
•    Carry out pest control prevention measures across the estate when required.
•    Contribute to prisoner reports including parole and sentence planning.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.


•    Working Together
•    Managing a Quality Service
•    Communicating and Influencing
•    Developing Self and Others

Essential Experience

•    Will comply with the relevant Health & Safety policies and regulations such as COSHH
•    May have completed manual handling, basic security awareness and be trained in break-away techniques

Technical Requirements

•    Some roles require specific qualifications
•    Requires basic knowledge of relevant role and will be required to undertake specific training and courses in these work areas 

Hours of Work (Unsocial Hours) Allowances

37 hour working week (standard).

HMPPS Staff on closed pay structures only: Additional Conditioned Hours Pensionable (ACHP)

Staff moving from a closed 39 hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP). They will work a 39 hour week consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid at plain time pensionable rate.



Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.


Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment


-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers


HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles


-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: