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Administration / Corporate Support

Support Officer to Security and Information Group (Director’s Office) – 75198
£25,827 – £31,200


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Job Title Support Officer to Security and Information Group (Director’s Office)
Band D (EO)
Business Group Chief Operating Officer Group
Directorate Security and Information Group
Team Portfolio Team
Location National


The purpose of this role is vital in providing administration support to the vacancy manager, which is expected to use 75% of the job holder’s capacity. The vacancy manager is solely responsible for overseeing all submissions of business cases, timely approvals, all recruitment within SIG. The remaining 25% of the role will provide support to the finance manager. The role will also create supplementary administration support which falls within appropriate grade to achieve value for money.  


  • Support and work closely with Vacancy Manager in administration of vacancies, distribution of applications and collating sift scores and uploading through recruitment portal ensure process is managed seamlessly
  • Conduct ongoing reviews of procedures and work practices and manage the end-to-end recruitment process
  • Contribute to the delivery of the work in the Directorate and apply LEAN principles, tools, and techniques to working practices to improve efficiency
  • Plan for, co-ordinate and organise vacancies and keep vacancy holders updated on progress of campaigns
  • Responsibility for the Purchase to Pay process for SIG including raising and receipting purchase orders as appropriate.
  • Lead on raising sales invoices for recovery of costs including secondments and Board fees ensuring correct VAT treatment is being applied.
  • Provide detailed financial analysis and accurate forecasting to support decision-making by Senior Management

Knowledge, Skills, and Behaviours

List the knowledge, skills and behaviours required to do the job well in six to eight bullet points.  Be careful to use inclusive language when describing a role, for example:

  • Regularly review own and team’s work and take the initiative to suggest ideas to make improvements. Give feedback on changes in a constructive manner. Take a positive, open approach to the possibility of change and encourage others to do the same. Look for ways to use technology to achieve efficient and effective results.
  • Take responsibility for making effective and fair decisions, in a timely manner. Analyse and research further information to support decisions. Talk to relevant people to get advice and information when unsure how to proceed. Explain how decisions have been reached concisely, both verbally and in writing.
  • Develop a range of contacts outside own team and identify opportunities to share knowledge, information, and learning. Show genuine interest when listening to others. Offer support and help to colleagues when in need, including consideration of your own and their wellbeing. Change ways of working to aid cooperation within and between teams to achieve results.
  • Work with colleagues to understand their needs and expectations. Create clear plans and set priorities which meet the needs of colleagues and the business. Clearly explain to colleagues what can be done. Keep colleagues and stakeholders fully informed of plans, possibilities, and progress. Deliver good customer service which balances quality and cost effectiveness.

Success Profile Competencies

You will be assessed against the following behaviour competencies –

Changing and Improving

Making Effective Decisions

Collaborating and Partnering

Managing a Quality Service

At interview as above you will also be assessed against the following strengths –



CV and Work History



The national salary range is £25,827 - £27,170, London salary range is £29,664 - £31,200. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: