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Store Person – Lock Store – 46025
£18,884 - £20,420


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:


The Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – this is hosted by the Ministry of Justice, and includes the estate of the Home Office, Prisons, Probation, MoJ HQ and Arm’s Length Bodies.

We provide specialist services including facilities management, health & safety, fire safety and security, technical design expertise, and sustainability. We also have business management teams who work in support of the entire Directorate. Each of our partners is supported by account management teams; we are responsible for a great deal – our portfolio consists of properties valued at £8.5bn for the MoJ alone.

We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We strive for professional membership in our Directorate, encouraging our people to join the Government Property Profession.

We continue to deliver new ways of working across the estates cluster – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing, more dynamic and flexible workspace, while driving down the cost of the estate.

Team Overview

The Technical Locking team are a small remote regional based team that sit within the Project Delivery function of the MoJ Property Directorate. The team provide and manage a service delivery operation that procures, stores, recycles and distributes HMPS locks and locking components to HMPPS and crown courts; providing technical knowledge and advice on all matters related to disclosures and key compromises and providing support to HMPPS on maintaining locking schedule and requisite Management Information (MI) in discharging the locking services contract.

Job Description, Duties and Responsibilities

Responsibilities will include the following:

  • Implement and maintain stock location systems and ensure that stock is held in the correct location
  • Unload/load suppliers’ vehicles in a safe and prompt manner
  • Collect and process promptly all goods that are delivered
  • Distribute received goods that are for collection and obtain a signed receipt
  • Manage stock levels in line with management procedures, applying clear mechanisms and processes for tracking, recording and monitoring stock identifying when minimum levels are being reached to re-order accordingly. Participate in bi-annual stock take – including the use of the Inventory system where required.
  • Check all secure lock requisitions for accuracy
  • Logging and monitoring Disclosure suit stock
  • Operate mechanical handling equipment as required
  • Return goods to suppliers and identify stock for recycling after confirmation from Line Manager/Lock Store Manager
  • Advice, help and support responding to customer queries from HMPPS on status of orders submitted and deal with outside contractors/suppliers as required
  • Working collaboratively with immediate and wider team to identifying and implement more efficient working practices not administrative processes
  • Advice, help and support
  • Compliance with all PPE and Health & safety statutory regulations
  • Some travel to the Project Delivery team location in Petty France may be required

Expectations of post holder in executing the role

Post Holders are expected to demonstrate the ability to manage customer relationships at all levels across different stakeholder groups e.g. Prison Governors, Senior Managers and Suppliers

The post holder must have or be happy to apply for an Enhanced CRB level of security clearance

Skills and Experience

You should have experience of managing stock information and processes. The role is a physical, operative role.

You should be able to adapt to working practices, environment positively making recommendations for change and improved effectiveness in day to day tasks

You should have experience tackling problems and finding suitable solutions for end customer requirements – understanding and prioritising orders accordingly.   


  • Ability to handle complex telephone calls and orders, both incoming and outgoing, in a fast-paced environment.
  • Ability to analyse and interpret stock information to make appropriate decisions.
  • IT skills including proficiency in MS Word, Excel and Outlook.

Specialist skills and experience:

  • Experience/knowledge of stock management systems and stock taking

Highly Desirable

  • Ability to work with minimal supervision, taking responsibility for outcomes
  • Knowledge of technical locking components


Desirable to have/willing to obtain fork-lift driving qualification.

A National Locking Qualification and training will be given by our supplier.

The role would be suitable for the following Apprenticeships subject to agreement with any successful candidate.


We will assess you against these behaviours during the selection process

  • Making Effective Decisions
  • Managing a Quality Service
  • Working Together

Flexible working hours

The Estates Directorate offers flexible working subject to local agreement. Requests for reduced hours contracts will be considered in line with business needs.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. We are happy to accommodate any reasonable adjustments you may require during the selection process. To find out more about how we champion diversity and inclusion in the workplace, visit:

The Property Directorate offers flexible working subject to local agreement.

This post is advertised as Permanent & Full Time, part-time applicants will be considered under job share arrangements. The unit is supportive of and encourages flexible working and compressed hours candidates will also be considered. Non-civil service candidates would typically start on the pay band minimum.

Additional Information

CTC level National Security Clearance is required for this role. Central Government policy dictates that applicants for National Security Clearance must be a resident in the UK for these minimum periods:

  • CTC – 3 years
  • SC – 5 years
  • DV – 10 years

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Following a period of consultation, a new pay structure has been agreed and therefore your pay may differ from the pay advertised/offered.  If you have any concerns, please check what the situation is before accepting any offer. 

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Complaint Procedure

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

·         To Shared Service Connected Ltd (0345 241 5358 (Monday to Friday 8am – 6pm) or e mail;

·         To Ministry of Justice Resourcing (;

·         To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.