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Programme and Project Management

Senior Project Manager – 62146
£50,427 – £63,500
Multiple Locations


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Her Majesty’s Courts and Tribunals Service

Directorate: Property Directorate

Job Title: Senior Project Manager

Location: London or National

Duration: Permanent

Pay Band: Grade 7

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.

Please note: Enhanced pre-employment checks by way of security clearance apply to this post and there is a requirement to obtain security clearance for the post holder prior to being appointed. The required level of security clearance will be stated in the offer of employment letter 

It is an extremely exciting time here at HM Courts and Tribunals Service. We are currently undertaking a first-of-its-kind Reform Programme aimed at delivering pioneering judicial services that better serve the public, and with over £1 Billion of funding this is the most ambitious programme of its kind anywhere in the world.

The Programme includes modernising the court estate, utilising the latest technology to digitise services where appropriate, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.

The Reform Programme is ambitious, and we need resilient, resourceful and adaptable people to make it happen. This is an opportunity to gain fantastic experience in a major transformation programme, develop a range of effective business skills and play a key role in how justice is delivered in this country.

Can you deliver in a fast-paced environment that is changing constantly? Does developing pioneering new services focussed on the end-user excite you? If so, please read on and apply today.

Civil, Family and Tribunals Services Programme

We are developing a range of digital services to support the resolution of civil, family and tribunals cases fairly and speedily, and give new routes to justice which will in time comprise the ‘online court’.


In the civil jurisdiction, existing processes can be protracted, inefficient and costly. We are creating a system that enables people to manage and resolve a dispute fairly and speedily. This will involve more mediation and fewer hearings. It will involve simpler processes and online routes for those using seeking civil justice and provide good quality digital systems to replace inefficient, paper-based systems.

The extension of the programme by a year to 2023 will allow more time to develop some of the shared systems that sit behind our next set of online services and to review and re-order some of our planned work.


There has been much change in the practice and administration of family justice in the last five years. Our reforms will build on those improvements by making the system easier to understand and navigate so that it better meets the needs of the people who use it. We will introduce new technology for the family court to make the system simpler and more efficient for everyone, make improvements to the court estate, and develop enhanced case officer (legal adviser) functions to support judges better.


We will create simpler processes and online routes into our tribunals, allowing people to manage and resolve disputes fairly and speedily. This will include new tools to support continuous online resolution with helpful ways for judges to communicate directly with parties and further development of the roles of case officers to support the judiciary.

Programme Manager – Civil, Family & Tribunals

The HMCTS Reform Programme offers a unique opportunity to assist in reshaping the justice system around the needs of all those who use it by simplifying and streamlining our processes and providing people with new tools and routes to exercise their legal rights.  The opportunities offered will enable you to access professional development opportunities including an enhanced and tailored development plan, and access to the unique Government Project Delivery Professional Network, not to mention your participation in some of the country’s most ambitious projects.

As an experienced Programme Manager, you will have responsibility for managing a number of interdependent, large scale, complex or contentious projects. This will include the associated business change activities and establishing appropriate governance and assurance processes, monitoring progress, monitoring risks and issues and ensuring the business readiness for change. The role requires professional expertise in the effective use of programme management methodologies and techniques. You will be responsible for the overall integrity and coherence of the projects within the programme. You will have effective leadership, interpersonal and communication skills.

As G7 Project Manager, being accountable to a Senior Civil Servant, you will manage programmes which are high-profile, large scale or complex where the risks to be managed are significant. In this role you will have overall accountability for the programme, operating with considerable freedom. You will be comfortable working with infrequent management guidance.

Delivery of results through others and effective negotiation at senior levels will be key. G7 Programme Managers will develop and maintain strategic partnerships and relationships and influence others where there may be divergent and conflicting views. This role requires significant leadership, management, representational and influencing skills both within the organisation and with external stakeholders. Work at this level can have a major impact on the achievement of departmental objectives or bear a significant risk for the department.

Finally, as a G7 Programme Manager you will be expected to coach and mentor junior team members across the wider profession to build professional capability.

Key interactions will be with:

  • HMCTS, including colleagues within the wider Property Directorate, Finance and Operations
  • Ministry of Justice staff including Estates and Commercial
  • Project and Programme Senior Responsible Officers and Project Managers
  • Supplier Representatives
  • Local and Senior Judiciary
  • Stakeholders in the justice system.
  • Technical and cost consultants

The Key Responsibilities of this role are as follows:

Delivery (management and leadership)

Lead and be responsible for managing a number of interdependent, large scale, complex or contentious projects where the risks to be managed are significant.

Project Management (autonomy and own decisions)

Lead and be responsible for managing a number of interdependent, large scale, complex or contentious projects, including business change activity. This includes the day to day management and leadership of the project and the project team. Overall integrity and coherence of the projects within the programme. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phases.

Drafting Business Cases (impact and own decisions)

Provide expert support and guidance to enable development of the Business Case or Project Briefs, with input from specialists as necessary.

Budget (impact)

Lead on developing, securing, and agreeing budget forecasts across a number of interdependent projects to enable delivery to be tracked against budget.

Resources (management & leadership)

Use leadership knowledge and experience to understand skillset required to deploy and develop resources across a number of complex projects.  Direct line management of a medium sized team.

Benefits Realisation (impact) 

Develop and maintain Benefits Realisation Strategy, working alongside Finance colleagues to develop benefits models to ensure benefits can be tracked, and monitored to ensure the longer-term delivery of benefits against the business case. 

Stakeholder Management (informing & advising and impact)

Develop and maintain strategic partnerships and relationships and influence others where there may be divergent and conflicting views.  Provide support and advice to project teams based on knowledge and previous experience taking ownership when required to ensure relevant outcomes are achieved.  Provide assurance to senior leaders on the effectiveness of stakeholder management arrangements.

Risks & Issues(impact and own decisions)

Manage the risks in respect of high-profile, large scale and complex programme/projects.  Taking accountability for ensuring appropriate mitigation is in place or is developed and risk are being actively managed.  Provide assurance to senior leaders that effective risk management is in place and escalation is controlled and managed effectively.

Governance & Assurance (problem solving)

Lead and be responsible for managing a number of interdependent, large scale, complex and contentious project ensuring the appropriate level of governance in place.  Dependency management is in place and being actively monitored and the governance lifecycle is being assured.  Implement a reporting structure to provide a mechanism to support delivery, highlighting potential problems at an early stage to enable mitigation, providing solutions and recommendations to Programme Board.

Change Management(informing and advising)

Lead on establishing and implementing protocols in respect of scope changes, including recommendations based on analysis of costs, benefits and timescales.  Flag up and determine any changes coming down the line and review change requests that are ready for movement into Boards to assess whether all impact assessments complete and we are comfortable to take to the Boards

Guidance & Support(informing & advising)

Provide support, guidance and coaching for the project team. Show commitment to personal development. Promote effective individual and team performance.

Project Performance & Controls (problem solving and own decisions)

Provide expert guidance and insight whilst leading on developing and implementing project/programme controls on behalf of the Programme Director.  Ensure that a process in implemented that reports on project progress and status to appropriate bodies.  Identify common capabilities, opportunities for linking up and reuse and sharing of methods, process, assurance across projects/programme.  Develop and maintain the programme plan, embedding new practices and lesson learned with the delivery teams.

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Key Requirements

To be successful in this position, you should be able to demonstrate a proven track record in the following areas:


Strong, visible leadership to staff and stakeholders. The ability to engage, motivate and coach others. To act as a role model, inspire and empower others.

Working with ambiguity

The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity.


The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project.

Resource management

Able to identify, profile and secure the resources required to deliver projects.

Budgeting & cost management

Estimate costs, produce a budget and work with finance colleagues to control forecasts and actual spend against budget.

Essential Criteria:

  • Experience of leading large scale, complex or contentious projects, programmes or portfolios
  • Knowledge and understanding of project delivery practice
  • Knowledge and understanding of CDM 2015 Regulations and Government Soft Landings processes and principals.
  • Excellent stakeholder management skills, including the ability to work across boundaries to influence and gain confidence of senior project delivery leaders and sponsors
  • A track record in delivering major or complex projects and programmes

Desirable Criteria:

  • At least 7 years’ experience in Project Delivery, leading and delivering major projects or programmes
  • Experience of working in the project delivery profession in central government
  • PRINCE2 Practitioner
  • Managing Successful Programmes Practitioner
  • Management of Risk Practitioner
  • P3O Practitioner
  • Managing Successful Programmes Advanced Practitioner
  • APM Registered Project Professional
  • Project Leadership Programme

Location of Post

The post is national with the successful candidate being required to travel to / work in London regularly, also attending site meetings nationally as and when required. In line with the department’s policies, travel and substance and where appropriate overnight accommodation will be available for other locations.

Application Process

To apply for this position please complete the online application form, ensuring you submit the following two application documents:

  1. An up-to-date copy of your CV which details your experience and achievements.
  2. A 750-word statement of suitability which demonstrates your suitability against the Key Requirements and Essential Criteria outlined above.

Should you be successful at the application stage, you will be given the option of a face-to-face or video interview.

If invited for interview, you will be required to provide evidence for the following Civil Service Success Profile Behaviours (Level 4):

  • Leadership
  • Working Together
  • Communicating and Influencing
  • Delivering at Pace 

Terms & Conditions

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job sharing and reduced hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy


The national salary range is £50,427 - £59,000, London salary range is £54,274 - £63,500. Your salary will be dependent on your base location

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: