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Communications / Marketing

Senior External Affairs Manager – 61802
£41,747 – £47,591


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

Senior External Affairs Manager

Job Description:

We’re looking for an ambitious Senior External Affairs Manager to join our award-winning Communications team at the Ministry of Justice. The MoJ is a major government department at the heart of the justice system and our priority work ranges from prison reform to modern justice and support for victims. We have a strong focus on innovation and making a difference in people’s lives.

A dynamic and creative person, you will shape the way the Ministry of Justice communicates with its external stakeholders on high profile issues. The role is ideally suited to someone who likes working across multiple communications disciplines, with excellent judgement, an understanding of how our stakeholders impact and are impacted by the news agenda and an interest in how our policies are understood and talked about outside of the MoJ.

You will work on issues that change people’s lives, using your initiative and natural people skills to build relationships with the organisations and individuals who reach the public. For this role, an ability to build credibility with people outside of the department is a must and you will frequently be asked to represent the department. You will be eager to get stuck in, confident in a fast-paced environment pace and willing to learn and adapt to changing situations. You will also have an opportunity to help shape our future external affairs strategy and to work on exciting and high profile announcements. This is a critical role, which will involve working closely with teams across the MoJ, particularly the press office with whom you will often work hand in hand.

Main Responsibilities:

  • Advise on approaches to stakeholder engagement, including establishing trusted relationships with key professional bodies, business groups, pressure groups and commentators.
  • Line management responsibilities.
  • Provide timely and well-considered advice to ministers and senior civil servants regarding our stakeholder communications approach, including possible announcements and media appearances.
  • Horizon scan for opportunities and risks for our relationships with key external stakeholders.
  • Quickly establish trusted relationships with the department’s key external stakeholders to ensure the successful delivery of external affairs that supports our wider communications objectives.
  • Help to deliver an external affairs strategy that is delivered at pace, intelligence-led and meets agreed objectives.
  • Deliver high profile events and visits for ministers with a strong external stakeholder focus.
  • Build peer and senior relationships with civil service colleagues.

Skills, Experience and Attributes

  • A talented communicator, attracted by the prospect of a role you can make your own.
  • Experienced in segmenting audiences and developing innovative channel plans.
  • A strong track record of success in managing relationships around complex issues.
  • Excellent management skills and political awareness.
  • Alert to emerging issues and trends which might impact or benefit our work. Previous experience in working with the media would be helpful.
  • Excellent writing, presentation, and interpersonal skills.
  • Strong analytical skills – including effective use of insight and evaluation.
  • Excellent judgement and creative flair.
  • Able to understand complex and technical policy issues and translate these for different audiences.
  • Impeccable organisational skills.
  • An enthusiastic team-player with a proactive and collaborative attitude.


£41,747 - £47,591

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: