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Digital

Senior Business Analyst – 54606
£36,049 – £47,591
Multiple Locations

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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Roles will be recruited using a combination of Digital, Data and Technology Capability and Success Profiles Frameworks. We will assess your Experience, Technical Skills, Ability and Behaviours during the selection process.

Pay

  • Salary band for this role is £36,049 to £41,095 (£41,747 – £47,591 for candidates based within the M25)
  • New recruits to the Civil Service are expected to join at the band minimum
  • digital allowance may also be available for exceptional candidates.
  • The final allowance awarded will be based on an assessment of your skills and experience as demonstrated at interview

As a Senior Business Analyst at these grades, you will be the most senior business analyst within a delivery team, directly contributing to that teams goals with your analytical skillset. You have the ability to plan ahead, think strategically and ensure that operations, service provision or policy programmes are developed to meet changing business needs.
As a Business Analyst your core purpose will be to act as the bridge between the business and the technical. This will involve you identifying the requirements of a service, identifying the benefits to the user and translating this into actionable requirements for the development team. You will work iteratively with the business and the development team to clarify ambiguity, resolve issues and assist with additional functionality across the service development lifecycle. 

You will be experienced as a BA in a variety of elicitation methods and can advise your team on the appropriate use of each method depending on the stakeholder and scenario. You will be given the opportunity to continue to grow your management capabilities as well as managing relationships with senior stakeholders as you progress to becoming a leading figure within the BA community.

As a Business Analyst you will be expected to use judgement and a high degree of creativity when faced with complex and varied issues in circumstances where guidance and precedent may not be available. You will use high levels of interpersonal skills to consult with other grades, including more senior managers, in order to solve issues. You will be expected to make decisions relating to the most effective business modelling required in the circumstances.

Key Accountabilities: 

•    Encourage and promote Agile methodologies across functions, setting standards across the function and ensuring these standards and methodologies are followed
•    Operate as a BA either on large, complex projects, or across a number of projects simultaneously
•    Additionally, manage other BAs on the project by quality assuring on the work produced
•    Lead workshops, interviews, focus groups and other techniques to effectively understand business problems and user needs within large complex projects
•    Translate the business problem and user needs into a set of detailed requirements for the solution that align to best practice methodology, with the appropriate use of epics, features, user stories and defined acceptance criteria
•    Manage senior stakeholder relationships, ensuring alignment across business and technical stakeholders
•    Communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned. 
•    Understand the business processes and activities that impact and that are impacted by the project whilst developing an understanding of how the project aligns with the wider strategy of the department. Additionally, advise on the appropriate selection techniques to model business processes as per the service scenario.
•    Advise the Product Manager in agreeing the suitable mix of epics, features & stories for each sprint, as well as actively contributing towards prioritisation activities. Additionally, be comfortable operating as a Product Manager on an interim basis where necessary
•    Responsible for investigative work into problems and opportunities in existing and new services
•    Drives the analysis and collection of information and creation of to create recommendations for service improvements
•    Analyses large amounts of complex information and uses it to produce solutions
•    Able to analyse current processes, identify and implement opportunities to optimise processes, and leads and develops a team of experts to deliver service improvements
•    Models more advanced and complex situations across more than one business function or programme
•    Influences stakeholders and manages relationships effectively. Builds long term strategic relationships
•    Responsible for the business analysis tasks needed within assigned Delivery Team
•    Contribute to wider Business Analysis Community of Practice

Knowledge, Skills and Experience

•    Experience of working in a large digital organisation, or demonstrable understanding of large digital organisations operate in the context of this role
•    Previous experience of working across senior technical and business stakeholders ensuring the understanding of requirements and acceptance criteria is aligned 
•    You will be a leader within your development team, setting standards and ways of working, with a particular focus on analytical approaches
•    Experience of management, mentoring and coaching other Business Analysts
•    Proven track record of managing product lifecycles ensuring full alignment with wider Departmental strategy 
•    Experience of analysing large amounts of complex information and using it to produce solutions
•    You will be a consultant on ways of working and analytical approaches within your delivery team
•    Experience of negotiation with stakeholders, particularly using analysis and analytical reports to support negotiations
•    Has managed other BAs on a project by quality assuring the work produced and mentoriing to improve outcomes
•    Facilitation skills with the ability to find common ground between the technical and non-technical
•    Excellent stakeholder engagement skills
•    Experience of problem solving and working with others to deliver at pace
•    Can make decisions within agreed parameters 
•    Good communication skills
•    Experience of working with managed service providers, and liaising between permanent and contract teams
•    You identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
•    You help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope
•    You take responsibility for investigative work into problems and opportunities in existing and new services
•    You drive the analysis and collection of information to create recommendations for service improvements
•    You can facilitate the setting of business priorities for change initiatives of high complexity
•    You lead on requirements analysis and take responsibility for the investigation and implementation of changes to programme scope

Problem Solving and Decision Making

•    Lead on setting of business priorities for change initiatives of high complexity within your product or delivery team
•    Experienced in the use of requirements analysis techniques, and take responsibility for the investigation and implementation of changes to Product level scope
•    Work alongside the Product Manager and Delivery Manager, to identify, analyse, manage and mitigate risks and issues affecting your product or delivery team, including leading on the analysis of such risks and issues
•    Apply analytical techniques to complex issues, at a Product level, in order to understand problems, and produce analytical documentation to facilitate decision making
•    Supports the Principal Business Analyst in making Jurisdiction wide decisions on Business Analysis
•    Lead on setting direction for Business Analysts in a Product or Delivery Team on techniques, tools, processes and approaches for problem solving and decision making, and coaches, trains and mentors other BAs in these approaches
•    You will lead on options analysis, presenting your findings and consulting product and delivery teams on your recommendations
•    Able to negotiate timelines and priorities between delivery teams, in order to meet delivery deadlines
•    You will be responsible for facilitating the setting of business priorities for change initiatives of high complexity. You will lead on requirements analysis and take responsibility for the investigation and implementation of changes to programme scope
•    You will gather insight from senior stakeholders and communicate modelling
•    Lead on analysis of backlog items, providing consultation and recommendations to the Product Manager when prioritising work and deadlines
•    You take responsibility for investigative work into problems and opportunities in existing and new services
•    You drive the analysis and collection of information to create recommendations for service improvements
•    You can analyse large amounts of complex information and use it to produce solutions

Management of Resources 

•    You will be responsible for the development of Business Analysis teams within your Delivery Team
•    You will ensure that all product and service teams within your Delivery Team have the appropriate level of Business Analysis resource to achieve the goals on their roadmap, and if not will work with the Principal Business Analyst to ensure this is addressed
•    Lead on all analysis work required for your product or delivery team, and be responsible for the outcomes of this work
•    Able to contribute to the solution of complex issues within your product or delivery team, possibly affecting more than one product or project at a time.
•    You will lead HEO Business Analysts within your product or delivery team, mentoring them and coaching them on ways of working and correct application of analytical approaches and techniques
•    Experience of managing, mentoring and coaching other Business Analysts
•    You will communicate business objectives to your product or delivery team via traceability of requirements, ensuring these are reflective of wider business strategy
•    Represent all Business Analysts in your Product or Delivery Team to senior management, working alongside the Principal Business Analyst
•    Work alongside the Principal Business Analyst on recruitment and retention campaigns for Business Analysts, particularly for your Product area
•    Work alongside the Principal Business Analyst to ensure your Product has an adequate amount of Business Analyst resource

Autonomy 

•    Sets direction for Business Analysts in a Product or Delivery Team on techniques, tools, processes and approaches for problem solving and decision making, and coaches, trains and mentors other BAs in these approaches
•    You will facilitate the setting of business priorities for change initiatives of high complexity within your Product or Delivery Team without guidance
•    You lead on requirements analysis techniques within your Product or Delivery Team and take responsibility for the investigation and implementation of changes to programme scope
•    Lead on the implementation of Business Analysis strategy and wider organisational strategy within your Product or Delivery Team, ensuring this fits with the wider organisation wide Business Analysis strategy
•    Contribute regularly within the Business Analysis Community of Practice
•    Lead on the implementation of good working culture and ways of working within your jurisdictional area
•    You will be expected to act independently on day-to-day issues and take a strategic view on operational or policy areas only referring to more senior grades the issues which have serious policy or resource implications
•    Take ownership of reviewing the fit of services into existing business context and the identification of business changes required to support the services

Key Relationships and Contacts

•    Will establish strong relationships with senior stakeholders in your Product or Delivery Team, including Product Leads, Service Managers, and potentially judges
•    Will work closely with other business analysts from the BA Community of Practice
•    Represent Business Analysis at a senior level within your Product or Delivery Team, including with members of senior leadership
•    Manage relationships with managed suppliers, including task management of supplier Business Analysts
•    Work alongside the Principal Business Analyst to establish and maintain good relationships with suppliers
•    Knows how to gather insight from senior stakeholders and communicate modelling results clearly
•    You will have the ability to convey detailed advice and information to other employees, including those in more senior grades
•    You can influence stakeholders and manage relationships effectively
•    You will build long-term strategic relationships and communicate clearly and regularly with stakeholders

Salary

The national salary range is £36,049 - £41,095 pro rata, London salary range is £41,747 - £47,591 pro rata. Your salary will be dependent on your base location.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.