Senior Business Analyst – 41700
£30,989 - £41,095
We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Working pattern: Full Time, Part-Time, Term-Time, Job Sharing, Flexible Working – real flexible working! Whether working from home or remotely, working part-time, job sharing or working compressed hours, we have people doing it and are very happy to discuss options with you
Please note: New recruits to the Civil Service are expected to join at the band minimum, however for exceptional candidates, managers have discretion to set starting salaries above the pay range minimum by a maximum of 10%
These are exciting times at Her Majesty’s Court and Tribunals Service (HMCTS). As an agency of the MoJ, we provide the supporting administration for the judiciary across England and Wales. Within that portfolio the Digital and Technology Services Transformation Programme (DTS) has a clear ambition to create an organisational culture where diverse and inclusive multi-disciplinary teams bring together in-house digital, data and technology specialists to build capability, work smarter and more efficiently.
As a Business Analyst your core purpose will be to act as the bridge between the business and the technical. This will involve you identifying the requirements of a service, identifying the benefits to the user and translating this into actionable requirements for the development team. You will work iteratively with the business and the development team to clarify ambiguity, resolve issues and assist with additional functionality across the service development lifecycle.
You will be experienced as a BA in a variety of elicitation methods and can advise your team on the appropriate use of each method depending on the stakeholder and scenario. You will be given the opportunity to continue to grow your management capabilities as well as managing relationships with senior stakeholders as you progress to becoming a leading figure within the BA community.
What will you be doing?
- Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
- Know how to help the team to decide the best approach
- Can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope
- Compare the best processes or delivery methods to use, including measuring and evaluating outcomes
- Recognise when something does not work and encourages a mind-set of experimentation
- Know how to drive the analysis and collection of information to help create recommendations for service improvements
- Analyse large amounts of complex information and use it to produce solutions
- Can help to evaluate and establish requirements using relevant techniques such as gap analysis
- Able to analyse current processes, identify and implement opportunities to optimise processes, and leads and develops a team of experts to deliver service improvements
What are we looking for?
- Experience of working in a large digital organisation, or demonstrable understanding of large digital organisations operate in the context of this role
- Previous experience of working across senior technical and business stakeholders ensuring the understanding of requirements and acceptance criteria is aligned
- Proven track record of managing product lifecycles ensuring full alignment with wider Departmental strategy
- Experience of analysing large amounts of complex information and using it to produce solutions
- Has managed other BAs on a project by quality assuring the work produced and mentoriing to improve outcomes
- Facilitation skills with the ability to find common ground between the technical and non-technical
- Excellent stakeholder engagement skills
- Experience of problem solving and working with others to deliver at pace
- Can make decisions within agreed parameters
- Good communication skills
What can we offer you?
- Agenerous pension scheme on average of up to 22%
- 25 days leave, plus 8 bank holidays, plus 1 privilege day usually taken around the Queens’ birthday
- Flexible working; whether it’s working from home or remotely, working part-time, job sharing, or working compressed hours, we have people doing it and are happy to discuss options with you
- Access to great training and development through Civil Service Learning and the dedicated Capability Team
- Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
- Bike loans and secure bike parking (subject to availability and location)
- Season ticket loans, childcare vouchers, and eye-care vouchers.
- Up to 5 days paid leave per year for voluntary work you may wish to undertake
- We also currently have employee-run networks for colleagues of minority ethnic origin, employees with disabilities, those with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees with which you will eligible to join
HMCTS Digital & Technology Services (DTS) is creating a place in which it is great to do work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you’ll find flexible working, an inclusive culture and a place where your opinion is valued.
Further details can be found in the downloadable Job Description
Working Arrangements & Further Information
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
The MoJ offers a range of benefits:
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
- For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Mojfirstname.lastname@example.org);
2- To Ministry of Justice Resourcing (email@example.com);
3- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equality of opportunity.
There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Grading Structure Review
The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.
Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.