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Programme and Project Management

Risk Reporting Manager – 38939
£30,989 - £47,591
Multiple Locations

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We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

This position is available for external applicants as well as existing civil servants on level transfer or promotion. New recruits to the Civil Service joining MoJ are expected to join at the band minimum. For an exceptional applicant and under exceptional circumstances, managers have discretion to set starting salaries above the pay range minimum.

Background

It is an extremely exciting time here at HM Courts and Tribunals Service. We are currently undertaking a first-of-its-kind Change Programme aimed at delivering pioneering modernisation of judicial services, exploiting digital technologies to deliver services that better serve the public. With over £1 Billion of funding this is the most ambitious programme of its kind anywhere in the world, working to ambitious timescales this is an exciting and rewarding portfolio to be part of.

Reform provides the opportunity to place citizen needs and expectations at the very heart of HMCTS. People will be able to participate with confidence, be treated with respect and understand what is happening at all stages of their case. Transformation will reduce cost and increase confidence of the judiciary, delivery partners and stakeholders in the justice system whilst delivering benefits both to HMCTS and to the taxpayers. Importantly, service transformation is key to ensuring that HMCTS is on a sustainable financial footing for the future, and will enhance the UK Justice system as a global leader. 

As part of the Change Directorate you will be at the forefront of creating and implementing change in our world-leading justice system. The Programme is ambitious and we need resilient, resourceful and adaptable people, with programme delivery experience, to make it happen. To support us on this journey, we’re expanding the team and now are looking for an exceptional talent to join the Delivery Team at HMCTS.

Portfolio Delivery Team

Reform is delivered by approximately 55 projects within 6 programmes and 6 workstreams. The Portfolio Delivery Team operates as a central management function, overseeing Portfolio reporting, progress analysis and tackling delivery issues. PDT owns the overall delivery plan for the portfolio, performance framework, the 7-steps project delivery framework, risk and issues log and other such key documents for controlling the portfolio. The team ensures that together, all the programmes and projects will deliver the changes in line with the business case; managing dependencies across the portfolio and monitoring the various critical paths to ensure a coordinated transition to the new operating model. PDT owns planning, performance monitoring and reporting, and is responsible for analysing issues, providing insight and recommending solutions to the Senior Management Team.

The PDT is split into two teams: 1) Planning and Performance and 2) Risk, Reporting, and Resolution. As Risk Reporting Manager, you will be a key member of the Risk, Reporting, and Resolution team, formed of a mix of Civil Servants and consultants. You will be at the forefront of leading and implementing change in our world-leading justice system. The team enables strategic oversight and management of the Reform portfolio through:

  • Providing insight and analysis on the delivery of the portfolio through the reporting function to enable SMT to make effective decisions.
  • Produce and deliver regular high-quality briefing papers, such as HMCTS Board key narrative and the Tri-Lateral update paper, and to ad-hoc request such as responses to the Public Accounts Committee or Justice Select Committee.
  • Ensuring that robust processes are in place for risk and issue management and reporting across the portfolio
  • Implementing the 7 Step Framework across the portfolio to ensure a robust and comprehensive approach to delivery
  • Providing a portfolio level intervention approach that is easy to understand, informed and has sufficient insight for both SMT and external partners.

As Risk Reporting Manager, you will be primarily responsible for leading risk intervention and issue management across the portfolio. You will also lead on stakeholder engagement for risk reporting purposes and development of a PMO relationship management strategy.

Key Responsibilities

  • Lead on the production of the risk intervention element of the monthly Portfolio Performance Pack (PPP) to update senior civil servants on the progress of reform, ensuring timely delivery and accuracy of information;
  • Analysis of risks and issues with regular liaison with various programmes, such as Crime, Civil Family and Tribunals, and Transition to ensure data for the PPP is sent for timely production of the monthly report;
  • Continuously improve use of the 7 steps framework across the portfolio by reviewing relevant Portfolio performance metrics, and working with the other areas of the portfolio to improve the consistency of data and reporting, (finance, transition, customer experience);
  • Proactive and reactive engagement across the portfolio to manage priority risks and issues to drive delivery and inform briefing for Ministers, the National Audit Office, Major Project’s Review Group (MPRG), Cabinet Office and other senior members and groups, both within Government and externally;
  • Produce concise, relevant and timely assessments and responses for Ministers and senior civil servants with respect to progress of reform;
  • Overseeing delivery of engagement products such as briefing packs, scripts, slide packs, technical notes etc to manage priorities and drive the executive agenda. Coordinating the timely delivery of the products;
  • Develop subject matter expertise – use knowledge to understand, explain and communicate complex issues to non-specialists verbally and in writing;
  • Build and maintain good working relationships with key stakeholders including senior managers, senior judges, Ministers private offices, wider MoJ colleagues and across other government departments; and
  • Support the wider Portfolio Delivery Team to:
  • Capture portfolio risks and issues, maintain the Portfolio risk and issue log updated, and ensure critical risks are reported to the Senior Management Team;
  • Ensure the Portfolio milestones are accurate, and that changes are tracked, in collaboration with the planning team; and
  • In collaboration with the governance and assurance team, capture projects’ position in relation to the 7 steps framework, the governance framework for Reform, and provide assurance to the Senior Management team that projects are complying with the framework.
  • We are a highly interdependent team and the postholder will be expected to work flexibly and undertake any other duties reasonably requested which are commensurate with the grade and level of responsibility of this post.

Other duties

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Essential Skills & Experience

  • Drafting and Presenting: the ability to summarise a complex set of facts, and advice where there are choices to be made, clearly and succinctly for Ministers and senior civil servants.
  • Analytical Skills and Insight: the ability to analyse large volumes of qualitative and quantitative data in a concise and meaningful way through working alongside programmes and other portfolio functions. Experience of using Excel Essential and Power BI desirable but not essential.
  • Strategic Thinking:
  • Understanding and presenting accurately the direction of the portfolio and reform changes;
  • Translating complex or unclear issues into clear messages;
  • Proven ability to pick up complex delivery areas rapidly and spot the key delivery trade-offs;
  • Strong political antennae and understanding of the political and wider policy sensitivities of the brief.
  • Working with Ministers: build strong working relationships with Ministers and senior civil servants to support them in their decision-making on delivery.
  • Stakeholder Relationships: proven capability in building and maintaining stakeholder relationships with a wide range of organisations (whether within or outside Government) and people, and using those relationships to achieve desired outcomes.
  • Seeing the Big Picture: balance long-term strategic priorities against short-term demands.
  • Leadership: able to work independently, take responsibility for areas of work and manage competing priorities, often in a pressured environment. A commitment to high standards, good relationship management and clear thinking.
  • Communication: excellent oral and written communication skills are essential with the ability to adapt style and tone for different audiences. You’ll need to engage confidently and effectively with senior officials both internally and externally across government to explain complex issues in readily understandable way.
  • Organisation: excellent organisational and time-keeping skills are required in this role with the ability to effectively balance a number of risk management and intervention responsibilities.

Application Process:

To apply for this position please complete the online application form, ensuring you submit the following two application documents

  • An up-to-date copy of your CV which details your experience and achievements.
  • A 750-word statement of suitability which demonstrates your suitability against the Essential Skills & Experience outlined above.

Should you be successful at the application stage you will be invited for an interview, which may be conducted via video conference.

Interviews will test strengths and be based on the essential skills and experience. You will be asked to give examples of times when you have demonstrated these skills, or explain how you would approach similar situation

A Merit List of applicants meeting the required criteria may be kept for up to 12 months.

Terms & Conditions:

Fixed Term Appointment

This appointment will be made on a fixed term basis, due to the time limited nature of the Reform Programme.

For existing civil servants, whilst the role itself is time limited, at the end of the fixed term period, you will retain your permanent status but will be placed on the re-deployment register. Successful appointment on promotion will secure this grade on a permanent substantive basis.

Secondments and loans will be considered on an individual basis.

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job sharing and reduced hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJs excess fares allowance policy.

Additional Information

To apply for this position please submit your CV and A 750-word statement of suitability which demonstrates your suitability against the Essential Skills & Experiance outlined in the Job Description.Please attach your statement of suitability to your CV.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2-      To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-      To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.