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Project Delivery

Risk and Issues Manager – 47482
£30,989 - £47,591
National

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Directorate: MoJ Project Delivery Function

Job Title: Risks & Issues Manager

Pay Span or equivalent:  Band B (SEO)

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government’s ability to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public.

This role provides you with the unique opportunity to being central to the delivery of the Secretary of State’s priorities by being a member of the Ministry of Justice Project Delivery Function.  The MoJ Project Delivery Function sees the centralisation and coordination of all project delivery within the Ministry.  By joining the MoJ Project Delivery Function, you will be able to access professional development opportunities including an enhanced and tailored development plan, access world leading guidance, tools and support across and access to the unique Government Project Delivery Professional Network, not to mention your participation in some of the Countries most ambitious projects. 

As a Risk and Issue Manager, you will proactively manage risks and issues facing the project or programme by co-ordinating consistent identification, documentation, monitoring and reporting. You will support the relevant risk or issue owners to identify and develop appropriate mitigation plans and escalate to the next level of management where appropriate. You may need to develop some domain-level experience, for instance, in procurement projects, infrastructure, business change or IT across Government. Successful candidates are expected to commit to the role for a minimum of 18 months. 

MoJ expects its leaders to show openness, honesty and commitment, and, of course, to deliver results. 

Key responsibilities of the role

  • Risk Management Strategy, Processes and Procedures – Maintaining the Risk Management Strategy and plans for effective Risk Management in accordance with best practice, Departmental policy and the complexity of the change initiative. Ensures compliance with, and plans the continuous improvement of, PD Risk and Issues strategies(y), processes and procedures within change initiatives or sub-organisation(s).
  • Stakeholders – Provision of effective and efficient advice on PD Risks and Issues to Project/Programme Managers and senior leaders. Develop a programme of regular risk and issue reviews with key stakeholders. Point of professional knowledge and expertise on PD Risk and Issue Management for their sub-organisation. Supports the business in identifying appropriate strategies for dealing with Risk and Issues.
  • Identification, Analysis, Monitoring and Reporting of Risks and Issues – Responsible for facilitating the identification, analysis and monitoring of PD Risks and Issues. Plans the periodic reporting of risk and ad-hoc PD Risk and Issues reports to meet changing customer demands. Undertakes qualitative and quantitative risk analysis, as required by Governance bodies. Establish and maintains the Risk, Issues and Assumptions database and register(s) for the change initiative(s). 

This is a permanent position with frequent weekly travel to other sites once COVID-19 restrictions are lifted 

Location & Terms of appointment 

This post is advertised nationally but frequent travel will be required once COVID-19 restrictions are lifted to locations where our Major Projects are based. 

Base offices will be discussed if successful. 

Below are our current MoJ HQ’s: 

Leeds HQ – 5 Wellington Place, Leeds, LS1 4AP.

London HQ – 10 South Colonnade, Canary Wharf, E14 4PU 

Salary & Grade

Band B (SEO)

New entrants to the Civil Service will be expected to join on the minimum of the pay range and this is non-negotiable.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules. 

Selection and Recruitment Process

Where high volumes of applications are received the initial sift will be completed against the lead competency. If your application progresses to a full sift, all competencies will then be considered. Feedback is not available for those not invited to interview.

Merit List of successful candidates based on location will be retained after this campaign for 12 months.

Application Process

You will be required to complete an application form providing evidence of how you meet the Project Delivery Competencies as per the Project Delivery Capability Framework (PDCF) and provide a current CV.

Details on the PDCF can be found on the Infrastructure and Projects Authority pages

Successful candidates will then be invited for interview and the interviews will take place virtually via MS Teams, until current guidance for COVID 19 restrictions change.

The interview will consist of a variety Project Delivery technical and strength-based questions.

Project Delivery Competencies

You will be required to provide evidence of the following key competencies at the indicated level:

Competencies

Project Delivery Profession – Technical Competencies

Risk & issue management

Description

Risk & Issue Management is the ability to systematically identify and monitor risks & issues, planning how to mitigate / respond to those risks and issues and implementing the responses.

Level required

(P) Detailed knowledge and significant experience. You have a deep understanding of this competence.

  • You have applied this independently in medium and/ or highly complex projects.
  • You advise and may supervise others in the delivery of this competence.
  • You can adapt/tailor your approach to meet the requirements of the project.

Quality Management

Description

Quality management is the ability to plan, develop, maintain and apply quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle.

Level required

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Business change and implementation

Description

Business Change & Implementation is the ability to integrate the project outputs into ‘business as usual’ (BAU) ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.

Level required

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Governance

Description

Governance is the ability to clearly define roles, responsibilities and accountabilities and establish controls and approval routes appropriate to each stage of the project to monitor project progress and compliance.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Frameworks & methodologies

Description

Is the ability to identify and amend appropriate project frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the project lifecycle.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Stakeholder engagement

Description

Stakeholder Engagement is the ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Assurance

Description

Assurance is the ability to establish, plan and manage reviews at appropriate points during all stages of the project life cycle to provide evaluations of progress against time, cost, quality, compliance and ongoing viability.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Change control

Description

Change Control is the ability to establish protocols to manage and document all requests that alter the scope of a project. This includes, the capture, evaluation and approval or rejection of any requests.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Knowledge management

Description

Knowledge Management is the ability identify, share and promote best practices and lessons learned to create a culture of learning and good practice that supports continuous improvement to optimise project delivery.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Project Delivery Profession – Behavioural/Leadership Competencies

Visible leadership

The ability to engage, motivate and coach others. To act as a role model and inspire and empower others.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Credible action

Description

The ability to promote the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Working with ambiguity

Description

The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Collaboration

The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Influencing

The ability to influence, change and impact decisions with both internal and external stakeholders.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Conflict resolution

The ability to recognize, anticipate and effectively deal with existing or potential conflicts at an individual, team or

strategic level.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Inspiring others

The ability to create and present a compelling vision and set clear direction, that motivates others to work towards a

common goal.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Resilience

The ability to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and

maintaining performance.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Innovation

The ability to think of, research and apply new ideas and ways of doing things. Encourages and supports innovations from others, is willing to experiment and follow ideas through to implementation.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Culture change

The ability to plan, lead and effect positive cultural change, securing commitment and buy-in and promoting a positive long term vision. Recognizes when broader culture change is necessary to deliver a project.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it. 

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

The pay structure is being consulted upon and therefore the pay advertised/offered may change depending on the outcome of the consultation.  If you have any concerns, please check what the situation is before accepting any offer. 

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2- To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.  

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.