Are you OK with cookies?

We use small files called ‘cookies’ on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Communications / Marketing

Resource Manager – 68871
£43,647 – £48,067


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:

This is an exciting opportunity to join our public sector design studio, working on a broad range of projects that make a difference to people’s lives.

At Design102 we have always believed our differences help us to make a difference. This means we are an inclusive employer. We value difference of all kinds and encourage applications from talented candidates – whatever your identity, background or circumstances.

We are looking for an experienced Resource Manager to lead and develop our traffic and resource capability. Working in our multi-disciplinary and dynamic studio, you will have a pivotal role managing the flow of creative work across the whole agency to ensure all work is completed on time, efficiently and to the highest possible creative standards.

You will have previous agency experience or equivalent and will need to demonstrate the ability to think strategically about resource planning and management. 

Your main responsibilities will include:

  • working closely with the heads of client services, design, video, artworking and strategic planning to make recommendations on which resource is best suited to the work coming through the agency
  • working with the senior team managers to prioritise work going through the agency, escalating decisions or bringing in additional resource if necessary
  • liaising with the client services team to forecast and plan projects, manage capacity, allocate creatives based on skillset, and advise on freelance requirements​
  • overseeing workflow by scheduling work, resolving clashes, managing stakeholders and chairing scheduling meetings
  • ensuring the creative and delivery teams know what they are working on each day and what the immediate deadlines are
  • updating the client services team if there are delays or issues with their work being completed on time
  • reporting on project status, workloads and accounts
  • line managing the traffic manager
  • being a member of Design102’s management team 

It’s essential that you have: 

  • experience of working in a busy agency environment with a resource management tool
  • experience of managing a team
  • good judgement, analytical skills and demonstrated ability to communicate, present and influence credibly and effectively at all levels
  • effective and proactive communication skills, both verbal and written
  • good commercial awareness to monitor cost effectiveness of service delivery
  • proven management and leadership skills and the ability to stay calm in time-sensitive situations
  • the ability to work as part of a team and independently
  • excellent organisational skills and attention to detail
  • a detailed understanding of different roles and skillsets within a creative environment 

Your application should include your CV and statement of suitability. 

You can find out more about us at


£43,647 - £48,067

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: