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Strategy

Research & Data Manager – 59727
£30,451 – £38,373
National

Apply BACK TO SEARCH

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as decisions about their health and finance. This role will be critically important to achieving our vision of protecting and empowering people who may lack capacity, providing support to those who act on their behalf and promoting future choice and planning in advance of a lack of capacity.

The post holder will join the Research & Data Team at OPG, a growing and multidisciplinary team. Research at OPG focuses on the customers of OPG services – understanding their experiences, expectations and needs for support and guidance and ensuring the customer voice is reflected in our decision-making. We deliver high quality, timely and analytically robust research to inform decision-making at OPG, including for the OPG Transformation Programme – OPG 2025, to digitise paper-based services. Our analysis also supports OPG’s role as an employer through staff surveys. Data is also a key enabler to OPG 2025 and our ambition to digitise OPG services, it is recognised as a key capability within our future target operating model and contributes to strategic priorities by improving decision-making with better data, insight and evidence. The team are prioritising implementation of its data strategy and data automation via the MoJ Analytical Platform, conducting analysis using OPG data, growing data capability and promoting data literacy and a data driven culture at OPG.

The postholder will be required to work flexibly to support OPG’s strategic objectives across both the research and data management disciplines.  The post holder will need to be able to conduct qualitative and quantitative research (including social research, user-research, survey analysis and data analysis), drafting recommendations and securing owners for these across the business. The postholder will also plan the dissemination of their research and insights to ensure these are understood by all and can be applied by the relevant teams to support business improvement and customer service excellence.  The postholder may also be required to manage data projects to assist with implementation of OPG’s data strategy and ongoing data management.

The post-holder will need strong analytical and stakeholder engagement skills, a familiarity with designing and applying relevant research and evaluation methods, and an interest and ability in undertaking ‘in-house’ analysis. You will be expected to work with a wide range of stakeholders across the organisation to ensure appropriate research is carried out to achieve the best results and that insight is clearly understood by all. The post holder will also need to show the ability to manage projects from start to finish – including projects relating to the data strategy implementation and ongoing data management.

Duties and Responsibilities

  • Assist in the commissioning and managing of research projects with focus on considering client need and developing suitable research approaches to fulfil requirements.
  • Ensure all research and evaluation projects align with business strategy aims and objectives.
  • Co-ordinate, gather and interpret internal and external insight.
  • Analyse data in the most appropriate manner, considering individual or team needs / requirements.
  • Draft analysis that is clear and succinct and is understandable to a lay readership in non-technical and non-analytical roles.
  • Report and disseminate key insight across the organisation in the timeliest way, ensuring that the information is widely understood, actionable and focused.
  • Adopt a professional interest in the field of research with a focus on improving the agency’s research capability including via GSR and by working with external research partners (e.g. charities, academia, delivery partners)
  • Support wider team by updating and maintaining central research records e.g. Recommendations Register
  • Assist in the implementation of the data strategy and the activities related to data management.
  • Ensure all research and data management projects align with relevant regulations, policies and standards – including those of research ethics, data standards and cross-government strategies.
  • Other tasks and responsibilities commensurate to the grade and role.

Skills & Qualifications

Essential

  • Membership of Government Social Research Profession or willingness to apply for membership and accreditation
  • Experience conducting primary research (both qualitative and quantitative) from design through to analysis and presentation of findings. Evidencing ability to design research questions and recommend appropriate methodology to answer those questions and using a range of research methodologies (interviews, focus groups, surveys etc).
  • Strong analytical and interpretation skills with a sound ability to analyse, interpret and utilise information for decision-making purposes (including experience of using SPSS).
  • A strong understanding of data governance best practice – particularly in the context of conducting research
  • Experience bringing together data from disparate sources to address complex questions
  • Strong data communication skills including visual representation of data
  • Excellent written and verbal communication skills with the ability to present complex messages to a range of audiences (including other researchers and non-researchers).
  • Results-focused and able to work under pressure.
  • Project planning and management skills
  • Proficient in the use of Microsoft Office, especially Excel, Word, PowerPoint and Outlook.

Desirable

  • Experience using SPSS, R, Python, SQL or other programming languages to analyse data
  • Experience in a data management environment, i.e. data quality action plans, maturity assessments, knowledge asset registers etc.

Application process

This vacancy is being advertised using Success Profiles.

Candidates are expected to provide a CV (2 pages of A4 maximum) plus a Personal Statement of Suitability of no more than 750 words, setting out how your personal skills, qualities and experience provide evidence of your suitability for the role with reference to the Essential Skills for the position (as highlighted on the previous page) and qualifications.

If you are successful at sift, you will be invited to an interview which will follow the Success Profiles process. At interview candidates should expect strength-based questions, experience questions and questions relating to the following Level 3 Civil Service Behaviours:

  • Managing a Quality Service
  • Delivering at Pace
  • Communicating & Influencing
  • Seeing the bigger picture

Salary

The national salary range is £30,451 - £34,105, London salary range is £34,262 - £38,373. Your salary will be dependent on your base location.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.