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Administration / Corporate Support

Reporting, Projects and Performance Team Manager, Judicial College – 46123
£30,989 - £47,591
Multiple Locations


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:


This is an exciting new role within the Planning and Operational Support (POpS) team at the Judicial College.  The role will work into the Head of Planning and Operational Support (POpS) and will be responsible for the design and running of an effective financial and operational reporting model for the POpS portfolio of activities, and for the design and delivery of operational change projects to implement smarter working practices across the POpS delivery teams to support current delivery and future growth and efficiency.

At a time of expansion and significant change for the College, this new role will also have the opportunity to build and lead a small team to work into them (two Band Cs and 1 Band D)The role holder will work closely with the POpS and Judicial College senior management team, the senior judicial leadership team and stakeholders across the Judicial Office, MoJ and HMCTS.  

Overview of the Role

At a time of significant investment in judicial recruitment, reform of the Courts and Tribunals, and recovery from the impact of the pandemic you will have an opportunity to work as part of the Planning and Operational Support (POpS) senior management team in creating and delivering an operational and financial reporting capability that enables actionable insights to drive change and operational performance improvement across the POpS delivery teams. You will also be responsible for implementing those improvements working closely with the POpS senior management team. 

Have you built an operational reporting suite and driven action from operationally and financially sourced data? Have you used a data-driven approach to shape and lead the successful implementation of new process delivery and operational performance improvements? Have you led teams to deliver well- structured projects on time and on budget? Are you a positive and proactive communicator, able to clearly interpret and communicate data insights to drive action? Have you experience in describing progress across a portfolio of projects in a clear and interpretable way to your reports, peers and senior stakeholders to enable well-informed decision making? Are you comfortable working with digital tools, and supporting a culture which develops and embraces new and innovative ways of working? 

If you answered yes to these questions, then this role may be one to consider as we are looking for a skilled, self-motivated, flexible and enthusiastic person to lead the Planning and Operational Support team’s Reporting, Projects and Performance team.    

This is a full-time role, but we can consider part-time (minimum 0.8 of full time equivalent) or a job share.  The post-holder can be based out of London or Loughborough office. 

Role Purpose  

  • To allow the Courts and Tribunals & Coroners delivery teams to focus 100% on delivering a world class service to our JOHs by reducing duplication and increasing the efficiency of a number of key current operational processes such as budgeting, reporting and process improvement
  • To strengthen core capability including demand management, forecasting, budgeting, project management, reporting, governance, data management and compliance for the whole POpS operation
  • To strengthen change capability across POpS in order that our service can keep up with the modern needs of the judiciary whilst delivering a superb service offering.
  • To identify projects and packets of work which will enhance working practices with the POpS teams, and see them through to completion
  • To act as a service provider to the whole of the POpS family with a stance of ‘can-do’, internal co-operation, offering expertise and striving for excellence, and to be a source of insight and innovation for us as well leveraging creativity from across POpS about smarter and modern working practices. 

You will need to be a team-player, supporting colleagues and team members. You will need to be resilient and used to leading a team with a number of responsibilities whilst fostering a culture of collaboration and delivery through others, bringing the best out of people to achieve the delivery of key outcomes.

The post-holder will be expected to get to grips with a range of different issues and priorities and support their team in doing the same, using evidence and expertise from within and outside the College to help guide decisions on planning.

The post-holder will need to be proactive, with outstanding stakeholder management and communication skills. The role will provide exposure to senior leaders and the senior judiciary. Previous experience of leading an operational team over different sites and budget are highly desirable. 

The role will report to a Grade 7 and have the opportunity to build and manage a team of 3 with line management responsibilities for two Band Cs (HEOs).

Essential skills and experience

The successful candidate will be able to demonstrate:

  • A good level of understanding of financial processes and reporting tools
  • A strong track record in building and running operational and financial reporting suites including monthly reporting, compliance reporting, and KPI (Key Performance Indicator) dashboards.
  • Experience of process mapping end to end operational working practices, including documentation approaches.
  • Demonstrable experience of identifying operational efficiencies and shaping and delivering the projects to deliver them.
  • Excellent leadership skills including the ability to build, manage and motivate cross-functional and virtual teams
  • Strong organisation and leadership skills and the ability to make effective decisions on how to make best use of resources to achieve both short- and long-term results.
  • The ability to build relationships quickly with colleagues across the College and wider organisations, and with senior external stakeholders.
  • Capability for short and long term thinking and ability to make sound judgements.
  • The ability to provide clear evidenced briefing in both written and oral formats on areas where there are a range of views to senior judiciary, senior officials and stakeholders.

Selection criteria 

We will assess your application against the following civil service behaviours:

  • Changing and improving
  • Leadership
  • Delivering at pace
  • Making effective decisions
  • Working together

Please also refer to the CS Behaviours framework for more details at this grade (Level 3 – SEO)

Selection process details

This vacancy is using Success Profiles, and the sift will assess the behaviours outlined above.  Should we receive a large number of applications, we will sift primarily on the lead behaviour of Changing and Improving.

At interview we will be assessing experience, behaviours and strengths.

Interviews will take place w/b 16 August and will be online. 

Working hours 

We operate a flexible working policy, including remote working. 

During the pandemic staff are largely working remotely from home.  When we return to the office, this post can be based from either our London, Loughborough or Leeds office. 

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2- To Ministry of Justice Resourcing (;

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.