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Human Resources

Reporting and Evaluation Manager – 44606
£30,989 - £47,591
Multiple Locations

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We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Selection process details:  If the number of applications exceed expectations, an initial sift will be undertaken using the lead behaviour – Managing a Quality Service.  We are unable to provide feedback to those candidates who are unsuccessful at the sifting stage. 

Interview:  If successful at the sifting stage, the final stage will consist of a blended interview. During the panel interview, your experience will be assessed, you will be asked behaviour-based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. Strengths will not be identified in advance of the interview Interviews will take place via MS Teams.  Interview feedback (on request) will be provided. 

Location:  These roles are being advertised on a National basis and your home office location will be discussed with you if you are successful.  Please note that MoJ operates from 4 HQ locations within an extensive operational estate.  You will be expected to make full use of our smarter/remote working practices.  If aligned to a local office or hub there might be regular travel to HQ sites expected for collaboration or business need.  The 4 HQ locations are:

102 Petty France, London

10 South Colonnade, Canary Wharf

Southern House, Croydon

5 Wellington Place, Leeds

Working arrangements:  Some of the MoJs terms and conditions of service are changing as part of Civil Service Reform.  The changes will apply to staff joining the MoJ who are new to the Civil Service.  Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on “modernised” terms in their current post or “unmodernised” MoJ terms if they are on “unmodernised” terms in their current post.   

Role/Group / Directorate

Reporting and Evaluation Manager

MoJ People Group – Leadership, Talent & Capability

Reports To

Reports to Head of Enablement and Evaluation

Location & Terms of appointment

National – multiple locations

This is a permanent post

Salary and Grade

This post is Band B.

£30, 989

£30,989 – £41,095(National)

£34, 818 – 47,591 (London, dependent on Outer or Inner London)

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

About the MoJ

The Ministry of Justice is a major government department at the heart of the justice system. We deliver some of the most fundamental public services including courts, tribunals, prisons, legal services, youth justice, probation services, and attendance centres.

The organisation works together with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings, to criminal justice, prison and probation services. We work to ensure that sentences are served, and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.

Our vision is to deliver a world-class justice system that works for everyone in society.

Our four strategic priorities to deliver our vision are:

  • A prison and probation service that reforms offenders.
  • A modern courts and justice system.
  • A Global Britain that promotes the rule of law.
  • A transformed department that is simpler, smarter and more unified.

For more information on who we are and what we do, please visit: https://www.gov.uk/government/organisations/ministry-of-justice

Background to the Team

Within the Ministry of Justice (MoJ) for the Leadership, Talent & Capability Team in People Group it is our vision to make a Department where leaders inspire; talent is nurtured; diversity is celebrated; and everyone is enabled to be their best.  As a Team we are here to champion leadership excellence, nurture and develop talent to inspire and empower every individual to fulfil their potential.  Through the delivery of high quality, high impact programmes and assessments we strengthen individual and organisational capability, create a pipeline of future leaders and promote a culture of continuous improvement and growth. In our organisation:

  • Leadership is a responsibility we all have regardless of grade. It is a transferable skill-set that is developed through strategic interventions based on evidence and research. Leadership is an area we invest in and value and we aim to develop self-sufficient, motivated leaders who inspire.
  • Talent is recognising skills and expertise in individuals, even when they don’t see it in themselves. The development of a healthy pipeline of future talent that will service our business needs. The creation of an environment where talent is consistently, fairly and frequently talked about.
  • Capability is ensuring we are operating an effective justice system and that our people have the right skills to perform their jobs. Recognising our strengths and opportunities and investing in priority areas. Opening opportunities to extend skills, for example through access to apprenticeships, qualifications and online learning.

Role Purpose

The Enablement and Evaluation Team will be responsible for delivering outward facing functions on behalf of Leadership, Talent and Capability. There are four distinct functions (marketing, reporting, evaluation and learner experience) and the team will work across the full leadership, talent & capability portfolio. The Reporting and Evaluation Manager will be responsible for managing all business Planning, reporting and evaluation activities across the full leadership, talent & capability portfolio.  

This includes: 

  • Shaping and influencing the evaluation strategies, plans and techniques that that are tailored and effectively assesses how products, programmes and interventions across the leadership, talent and capability portfolios deliver a quality, impactful and value for money service for the MoJ family.
  • Utilising a range of evaluation models and techniques are used to produce in-depth evaluation reports that give clear recommendations for improvements to future products and iterations, working with Consultants across the team to ensure recommendations are realistic, achievable and stretching.
  • Working with the Heads of Leadership, Talent & Capability to produce a business plan that is realistic yet challenging and drives positive, transformational and timely progress against tangible deliverables. 
  • Effective collaboration and engagement with a range of stakeholders to deliver on strategic priorities and ensure the evaluation of our programmes/interventions/events is in line with high quality standards – ‘what good looks like’. 
  • Utilising knowledge of the latest thinking, research and identifying appropriate opportunities to ensure that we are continually pursing best practice, horizon scanning as well as learning from others.
  • Managing a small team comprising of Band C Evaluation specialists and Band D Reporting specialists.  
  • Striving for excellence in a dynamic and creative way, open to working in a collaborative, iterative way that gets the best from the team whilst working at pace.

The Reporting and Evaluation Manager is a key role that supports the Head of Enablement and Evaluation in the effective management of all business planning and reporting and evaluation activities across all of the high-quality, high-impact leadership, talent and capability portfolio for all 80,000 staff within the MoJ. This includes delivering on our leadership, talent and capability agenda, to ensure we are an organisation which fully develops its people to be their best in order that we can deliver a truly effective justice system. 

Whilst not having direct control, you will also be expected to contribute to how individual budgets are spent across the Department.  

Main Activities / Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

Business planning and reporting 

  • Lead the development and maintenance of a Leadership, Talent and Capability portfolio and calendar that provide an in-depth view of products and services across the team and track these annually allowing for resource and capacity planning. 
  • Manage the delivery of the business plan and report on progress in meeting business plan objectives including tracking milestones and identifying and addressing risks. 
  • Support the development of a responsive and robust reporting function that demonstrates the impact our services are having not only on the individual but for the organisation, ensuring that all products across the team are making a tangible difference.
  • Manage an internal project management office function which is able to effectively manage a calendar of deliverables and tracking resource allocation.
  • Responsibility for the oversight of performance reporting processes including collation of diversity and inclusion statistics where appropriate.  This will involve oversight of a performance management system management such as a Leadership, Talent and Capability Dashboard.
  • Review audit reports and track progress against recommendations to ensure we are delivering an effective business reporting and planning function across the team.  This will include leading the creation of recommendation action plans.
  • Support the Head of Enablement and Evaluation by providing commercial advice and support across the wider Leadership, Talent & Capability team with commercial processes such as bid documentation, tendering and evaluation.

Evaluation 

  • Ensure that evaluation plans and methodologies are followed to effectively assess quality, impact and value for money for the MoJ family.
  • Lead on the evaluation activities across the Leadership, Talent and Capability portfolio i.e. the effectiveness of an apprenticeship programme or an assessment process.
  • Work closely with the Design and Delivery Team and the Leadership, Talent and Capability consultants when new products are being developed to ensure that evaluation models and methods are considering at these early stages. 
  • Oversee the identification and use of differing evaluation models to suit the product/programme and use a range of evaluation methods such as surveys, focus groups and virtual workshops to inform results documented in evaluation reports.
  • Oversee the production of timely evaluation reports which will include the impact of the product/programme on our customers, how we measure success and what the success of the programme/product has been and recommendations for improvement.
  • When required, contact and liaise with Department Trade Unions relating to evaluation recommendations and lessons learnt to ensure we meet the needs of our diverse customer range across the MoJ family.

Team 

  • Monitor and track team capacity, applying intelligent reasoning to the setting of timescales and milestones so that delivery and progress is made at pace and ensure that the team work in an agile, flexible manner and work effectively in collaboration with the Leadership, Talent and Capability Consultants and the Design and Delivery Team.  Therefore, the post holder will need to ensure delivery within set timescales, set clear, tangible timeframes with a focus on planning and balancing workloads.
  • Support collaborative working across functional and organisational boundaries, manage inter-relationships and constantly seeking out opportunities to provide more responsive services.  This will include specifying standards for service delivery; identifying improvements in service delivery mechanisms; resolving conflicts to meet targets and deadlines; managing and mitigating risks and ensuring work is integrated and co-ordinated in line with plans. 
  • Be in tune with the overall Leadership, Talent and Capability offer to support the ongoing evaluation, governance and administration of our products and services.  
  • Encouraging the team to stretch and uplift their own capabilities and that of others to offer a first-class support service and evaluation function to ensure the success and effectiveness of the Leadership, Talent and Capability Team.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to undertake additional tasks commensurate with their grade.

Person specification:

Essential knowledge, experience and skills

An understanding and recognition of the varied roles and responsibilities across the MoJ and developing people to be their best in order to deliver a world class justice system. 

Involved in the development and delivery of robust and measurable evaluation strategies and plans that deliver impact and positive transformational change. 

Track record of building and maintaining lasting stakeholder relationships. 

Experience of leading virtual teams and projects involving the effective management of business reporting, planning and evaluation functions. 

Experience of developing internal capability within the team through applying their own expertise and various coaching and mentoring techniques. 

Experience of planning, organising and utilising project methodology to deliver positive outcomes. 

Experience of working on your own initiative, delivering through others and ensuring that leadership/talent/capability leads are kept informed of risks and issues. 

Experience of working in a flexible, agile environment and ability to plan ahead to ensure that the portfolio is developed to meet changing operating requirements. 

Skills:  Teamwork and collaboration; leadership, professionalism and strong work ethic 

Excellent drafting, presentation, oral and written communication skills 

Utilise a high degree of autonomy. 

Desirable knowledge, experience and skills

Proven track record in a people development role either in the Civil Service or in a large private sector organisation. 

Experience of navigating often complex political landscapes, recognising issues even when they may be under the surface, exposing and resolving tensions, and sharing best practice and learning. 

Qualifications:

There are no specific academic or professional accreditations required for this role.

Success Profiles Behaviours:

Managing a Quality Service

Delivering at Pace

Working Together

Making Effective Decisions

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-     To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2-     To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-     To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.