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Business Management & Improvement

Project Officer /EQuiP Mapper – 69784
£23,637 – £29,046


We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit:  

The EQuiP team will be part of the national BSC team. They will deliver against an agreed national change programme. Priorities are to ensure HMPPS have access to a functional process management system providing up to date and correct national process, procedures and guidance to colleagues in the delivery of services.

The role is based within Yorkshire and the Humber region

The Project Officer / Mapper role is responsible for facilitating capture workshops in collaboration with stakeholders to map and review HMPPS process and procedures.  They will work as a team to maintain the application, with particular emphasis on increasing the effectiveness and efficiency of operational processes through continuous improvement and process automation.  As HMPPS EQuiP is a national application, there is an expectation that travel across the country may be required including some overnight stays.

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Collaborate with stakeholders to define process scope and determine workshop requirements
  • Facilitate capture workshops in liaison with the Process Owner to capture and map processes that follow policy, include best practice and guidance and follow Continuous Improvement principles.
  • Seek sign off for publication on process maps by set deadlines in order to ensure colleagues have access to the most up to date content
  • Ensure content is drafted to the required quality standards
  • Ensure continuous improvement of processes and the EQuiP application
  • Communicate with stakeholders to ensure content remains accurate and up to date
  • Communicate with Process owners to identify potential risks and conduct regular status meetings to review process content
  • Deliver EQuiP briefings to staff to support colleagues in understanding and using the tool to its full potential
  • Maintain the EQuiP application using Nimbus to ensure that user account data is kept accurate and up to date
  • Translate project requirements into project objectives and tasks

Overview of the job

The system change team will be part of the central DDC team but with a matrix line into the Divisional DD. They will deliver against an agreed national change programme. An initial priority will be ensuring integration between PS and CRC. In Wales these will include integration with Probation / Prisons and therefore solid line into HMPPS Wales.


The Project Officer role is responsible for assisting the System Change team in helping Deputy Directors to improve the planning and delivery of change programmes, with particular emphasis on continuous improvement and the increased effectiveness of operational processes between the PS and CRCs.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Implementation of change management projects

•    Assist in the development of Divisional change plans
•    Assist in the coordination of delivery of Divisional change projects
•    Assist and support the analysis and planning of HQ change initiatives through the provision of key Divisional insight
•    Provide information and support in the review of Divisional change programmes
•    Assist in providing Divisional information to the HQ team
•    Obtain feedback from key project stakeholders regarding critical project milestones to update the system integration team with project
•    Support the system integration team with the development of detailed project plans, project schedules, project estimates, resource plans, and status reports
•    Track key project milestones and adjust project plans and/or resources to meet needs of Divisional and HQ stakeholders
•    Communicate major milestones and identify potential project risks; conduct regular status meetings to review project activities
•    Utilise project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations
•    Translate project requirements into project objectives and tasks
•    Responsible for managing P&L and reporting progress of the project on an ongoing basis

Use communication effectively

•    Provide information as requested
•    Influence and persuade effectively
•    Use appropriate skills, styles and approaches

Enhance your own performance

•    Manage own resources and professional development

Use information to take critical decisions

•    Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary

Manage Diversity and Quality

•    Contribute to creating a culture that promotes equality and value diversity

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


•    Making Effective Decisions
•    Changing and Improving
•    Working Together
•    Delivering at Pace

Essential Experience

•    Experience of implementing change projects,
•    Experience of basic financial analysis
•    Experience of project planning

Technical requirements

NVQ Level 3 or equivalent in a relevant subject (or appropriate practical experience) Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)


£23,637 - £29,046

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours are 37 hours per week excluding breaks which are unpaid. 


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis


The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.


All candidates are subject to security and identity checks prior to taking up post


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: