Are you OK with cookies?

We use small files called ‘cookies’ on on Some are essential to make the site work, some help us to understand how we can improve your experience, and some are set by third parties. You can choose to turn off the non-essential cookies. Which cookies are you happy for us to use?

Programme and Project Management

Project Manager: Benefits – 45940
£43,958 - £63,500


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

Location: The postholder will be expected to work flexibly and spend two to three days per week in Southern House, Croydon. Regular travel to locations across England and Wales may also be required. Travel, subsistence and overnight accommodation will be payable in accordance with relevant MoJ policy.

Duration: 1 year fixed-term contract

Pay Band: Grade 7

New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis. This appointment will be made on a fixed term appointment, due to the time limited nature of the Reform Programme. For existing civil servants, whilst the role itself is time limited, successful appointment on promotion will secure this grade substantively.

It is an extremely exciting time here at HM Courts and Tribunals Service (HMCTS). We are currently undertaking a first-of-its-kind Change Programme aimed at delivering pioneering judicial services that better serve the public, and with over £1 Billion of funding this is the most ambitious programme of its kind anywhere in the world.

The Programme includes modernising the court estate, utilising the latest technology to digitise services where appropriate, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.

The Programme is ambitious, and we need resilient, resourceful and adaptable people to make it happen. This is an opportunity to gain fantastic experience in a major transformation programme, develop a range of effective business skills and play a key role in how justice is delivered in this country.

Can you deliver in a fast-paced environment that is changing constantly? Does developing pioneering new services focussed on the end-user excite you? If so, please read on and apply today.

Crime Programme

The Crime Programme sits within HMCTS.  We are developing a digital platform to support the criminal justice process efficiently and creating fair and efficient processes and give new routes through the courts ensuring the majesty of the court is used where required.

There has been a great deal of change in the practice and administration of criminal justice in the last five years. Our reforms will build on those improvements by making the system easier to understand and navigate so that it better meets the needs of the people who use it. We will introduce new technology for the criminal courts to make the system simpler and more efficient for everyone including make improvements to the court estate.

The Role

The Project Manager role provides you with a unique opportunity to be central to the delivery of the HMCTS Reform Programme. HMCTS is an agency of the Ministry of Justice and operates on the basis of a partnership between the Lord Chancellor, Lord Chief Justice and the Senior President of Tribunals. The HMCTS Reform Programme offers a unique opportunity to assist in reshaping the justice system around the needs of all those who use it by simplifying and streamlining our processes and providing people with new tools and routes to exercise their legal rights. 

The opportunities offered will enable you to access professional development including an enhanced and tailored development plan, and access to the unique Government Project Delivery Professional Network, not to mention your participation in some of the country’s most ambitious projects. 

As an experienced Project Manager, being accountable to a G6 Senior Project Manager, you will manage projects which are high-profile, large scale or complex where the risks to be managed are significant, focussing on the benefits that will be delivered through the project and ensuring the plans and scope of the projects are focussing on a benefits enablement approach. In this role you will have overall responsibility for the delivery of your projects’ benefits. You will be comfortable working both on your own and as part of a wider team.

Your experience will include working on large scale, complex or contentious projects, establishing appropriate governance and assurance processes, monitoring progress, managing risks and issues and ensuring the business is ready for change. The role requires professional expertise in the effective use of project methodologies and techniques along with proficient excel skills. You will be responsible for the overall integrity and coherence of your projects’ benefits. You will have effective leadership, interpersonal and communication skills.

Delivery of results through others and effective negotiation at senior levels will be key. G7 Project Managers develop and maintain partnerships and relationships and influence others where there may be divergent and conflicting views. This role requires significant leadership, management, representational and influencing skills both within the organisation and with external stakeholders. Work at this level can have a major impact on the achievement of departmental objectives or bear a significant risk to the department.

The postholder will coach and mentor junior members of the team and the wider profession to help build professional capability.


Delivery (Management and Leadership)

  • Lead and be responsible for managing interdependent, large scale, complex or contentious projects where the risks to be managed are significant.  Deliver agreed outcomes within time, cost and quality constraints.

Project Management (Autonomy and Own Decisions)

  • Support the G6 on day to day management and leadership of the benefits workstream within the programme. Ensure the overall integrity and coherence of the projects including management of interdependencies. Set effective leadership, management and project controls. Design the project review process for scope and ensuring a benefit focused approach through project management methodology. Support effective transition between the programme and operations.

Business Case (Impact and Own Decisions)

  • Support on the development of the business case/project briefs and present to appropriate Project and Programme Boards for approval.

Resources (Management & Leadership)

  • Use leadership knowledge and experience to understand the skillset required to deploy and develop resources across several complex projects.  Direct line management of a small team.

Benefits Realisation (Impact)

  • Develop and maintain Benefits Realisation Plans, working alongside Finance colleagues to develop benefits models to ensure benefits can be tracked, and monitored to ensure the longer-term delivery of benefits against the relevant project briefs/business cases. Ensuring alignment between HR, Operations and the programme in benefits delivery.

Stakeholder Management (Informing & Advising and Impact)

  • Demonstrate significant leadership, management and influencing skills. Provide support and advice to the project team(s) on appropriate tools and techniques for managing stakeholder relationships, taking ownership when required to ensure relevant results are achieved. Provide assurance to Senior Leaders on the effectiveness of stakeholder management arrangements including advising on benefits delivery to partner agencies through the process.

Risks & Issues (Impact and Own Decisions)

  • Identify and manage project and programme risks. Take accountability for ensuring appropriate mitigation is in place, or is developed, and risk are being actively managed.  Provide assurance to senior leaders that effective risk management is in place and escalation is controlled and managed effectively.

Governance & Assurance (Problem Solving)

  • Ensure the appropriate level of governance and dependency management is in place for project(s), so that dependencies are actively managed, and the governance lifecycle is being assured.  Implement a reporting structure to provide a mechanism to support delivery, highlighting potential problems at an early stage to enable mitigation, providing solutions and recommendations to Project/Programme Board.

Change Management (Informing and Advising)

  • Support on all changes to scope, complying with internal governance arrangements. This includes recommending changes based on an analysis of costs, benefits and timescales.  Flag up and determine any changes coming down the line and review change requests that are ready for submission to Boards, assessing whether all impact assessments have been completed correctly.

Guidance & Support (Informing & Advising)

  • Provide expert guidance, support and insight on the project(s), and act as the source for all project information.  Create and share best practice project management processes, tools and templates and benchmarks against industry standard. Embed new practices and lessons learned within the project delivery teams.

Project Performance & Controls (Problem Solving and Own Decisions)

  • Support on the development and implementation of project controls across high-profile, large scale or complex projects, ensuring projects follow assurance processes, reporting  progress and status to appropriate bodies.  Identify common capabilities and opportunities for linking up and reuse, sharing of methods, process, assurance across projects/programme.  Develop and maintain plans, embedding new practices and lesson learned with the delivery teams.

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Key Requirements

To be successful in this position, you should be able to demonstrate a proven track record in the following areas:


  • Strong, visible leadership to staff and stakeholders. The ability to engage, motivate and coach others. To act as a role model, inspire and empower others.

Working with Ambiguity

  • The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity.


  • The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project.

Resource Management

  • Able to identify, profile and secure the resources required to deliver projects.

Budgeting & Cost Management

  • Estimate costs, produce a budget and work with finance colleagues to control forecasts and actual spend against budget.

Essential Criteria:

  • Experience of large scale, complex or contentious projects, programmes or portfolios
  • Knowledge and understanding of project delivery practice
  • Excellent stakeholder management skills, including the ability to work across boundaries to influence and gain confidence of senior project delivery leaders and sponsors
  • A track record in delivering major or complex projects and programmes
  • Strong excel skills

Desirable Criteria

  • At least 5 years’ experience in Project Delivery, leading and delivering major projects or programmes
  • Experience of working in the project delivery profession in central government
  • One or more of the following project delivery qualifications (Practitioner):
    • PRINCE2
    • Managing Successful Programmes
    • Management of Risk
    • P3O
    • Managing Successful Programmes – Advanced
    • APM Registered Project Professional
    • Project Leadership Programme

Application Process

To apply for this position please complete the online application form, ensuring you submit the following two application documents:

  1. An up-to-date copy of your CV which details your experience and achievements
  2. A 250-word suitability statement against each of the following Success Profile Behaviours (Level 4):
  • Seeing the Bigger Picture
  • Leadership
  • Communicating and Influencing
  • Making Effective Decisions
  • Delivering at Pace

Further information on Success Profiles and the required standards for this post (Level 4) can be found at:        

Please note, depending on volumes of applications received the sift stage may be based on your CV and the lead behaviour, which is Seeing the Bigger Picture.

Please note that interviews may be required to be conducted via video conference.

A Merit List of applicants meeting the required criteria may be kept for up to 12 months

Additional Information


  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

2- To Ministry of Justice Resourcing (;

3- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.