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Programme and Project Management

Project Delivery Business Manager – 35572
£30,989 - £41,095
Leeds

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We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Location: 5 Wellington Place, Leeds, West Yorkshire

The Ministry of Justice (MoJ) priorities include improving public safety and reducing reoffending by reforming prisons, probation and youth justice, and building a justice system which makes access to justice swifter and more certain for all citizens whatever their background. Project professionals in the MoJ help to improve the government’s ability to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public.

The MoJ has an ambitious plan to reform the way Projects are delivered across the MoJ, part of this plan sees the movement of Project Delivery (PD) resource management move to a central team, the Project Delivery Function Management Office (PDFMO). This is where you will be located and therefore joining a high-performing team committed to the development of the PD profession.  

The Project Delivery Business Manager will provide support to the PD Chief Operating Officer (COO), PD Operational Leadership Team and the wider Project Delivery Function Professionals. This is a fast-paced, challenging, role that requires someone who has a highly proactive approach, can anticipate requirements and work autonomously.

As Project Delivery Business Manager, you will have a key role to play in the smooth running of the PDFMO. You will be required to manage a wide range of tasks that are often urgent, complex and sensitive. You must therefore be able to build a sound, high level knowledge of the business as well as be adaptable, calm under pressure, be able to handle a range of issues with diplomacy and discretion. You will also need to be able to identify and handle potential risks, knowing when to tackle issues directly and when to escalate to the COO, Head of Resourcing and in turn the Function Senior Leadership Team (SLT).

You will be expected to work effectively with senior colleagues and across the wider Civil Service as such, it offers a chance to build relationships, to develop briefing skills using a variety of communication styles and to increase understanding of senior decision making. You will need to be well organised and assertive, professional and confident with the ability to prioritise a busy workload with conflicting priorities.

MoJ expects its leaders to show openness, honesty and commitment, and, of course, to deliver results.

Frequent travel will be needed for this role as the Project Delivery Procession is based both London and nationally, therefore flexible working is required to suit the needs of the business.

Key responsibilities of the role

Strategy

  • Implementation and monitoring of the Team level business plan (with Project Delivery Leadership Team (PDLT), COO, Head of Resourcing).
  • Implementation and monitoring of the Talent and Development strategy and learning approach for the Project Delivery Professionals. Identify key trends, weaknesses, gaps and opportunities in PDP’s skill levels to ensure an optimum level of capability.

Process

  • Develop and implement effective processes to ensure the delivery of intelligence-lead learning solutions across technical, leadership and soft skills.
  • Manage the PDF Risk Register, oversee and schedule regular conversations with risk owners, and reporting on strategic/ high priority risks.
  • Commission monthly Corporate reports from the three streams within the PDF and lead discussion at Function SLT.
  • Manage the process for recruiting, supporting and engaging Fast Streamers and Apprentices.
  • Tracking and forecasting of financial data, developing plans for mitigation
  • Capability and talent reporting to PDLT.

Business Management

  • Manage COO’s diary manager.
  • Secretariat for PDLT meetings, SLT, R&R, talent including managing minutes, crafting forward look and papers and agenda are distributed.

Stakeholders

  • Maintain productive relations with SLT and PDLT, providing advice and support when needed.
  • Facilitate the identification of funded learning interventions by engaging the PDP with GOST and learning request processes.
  • Acting as the key point of contact for PDFMO, establishing effective working relationships with key senior stakeholders across MoJ and the Civil Service.

Key interactions

  • Professional Delivery Group
  • MoJ Project Delivery Function
  • Project Delivery Centre of Excellence
  • Head of Profession
  • Chief Operating Officer
  • Head of Apprenticeships
  • Infrastructure and Projects Authority and other Government departments as part of the Leeds and Regional Learning Network Steering Group
  • Finance and HR BPs
  • Cabinet Office – Fast Streamer and Fast Track programmes

Location & Terms of appointment

The position is based at 5 Wellington Place, Leeds, LS1 4AP.

Salary & Grade

Band B- SEO

New entrants to the Civil Service will be expected to join on the minimum of the pay range and this is non-negotiable.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

Selection and Recruitment Process

Where high volumes of applications are received the initial sift will be completed against the lead competency. If your application progresses to a full sift, all competencies will then be considered. Feedback is not available for those not invited to interview.

Merit List of successful candidates based on location will be retained after this campaign for 12 months.

Application Process

You will be required to complete an application form providing evidence of how you meet the Project Delivery Competencies as per the Project Delivery Capability Framework (PDCF).

Details on the PDCF can be found on the Infrastructure and Projects Authority pages

Successful candidates will then be invited for interview and the interviews will take place virtually via Skype for Business, until current guidance for COVID 19 restrictions change.

The interview will consist of Project Delivery technical and strength based questions in line with success profiles.

Project Delivery Competencies

You will be required to provide evidence of the following key competencies at the indicated level:

Competencies

Project Delivery Profession

You will be required to provide evidence of the following key competencies at the indicated level:

Resource Management

Resource management is the ability to identify, profile and secure the resources required to deliver a project.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Planning

Planning is the ability to define the fundamental components of a project in terms of its scope, deliverables, time scales, resource requirements and budget. It also includes the production of broader plans incorporating risk and quality to provide a consolidated overview of a project.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Budget & Cost Management

Budgeting and cost management is the ability to estimate costs, produce a budget and control forecasts and actual spend against budget

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Governance

Governance is the ability to clearly define roles, responsibilities and accountabilities and establish controls and approval routes appropriate to each stage of the project to monitor project progress and compliance.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Stakeholder Engagement

Stakeholder Engagement is the ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.

(P) Detailed knowledge and significant experience. You have a deep understanding of this competence.

  • You have applied this independently in medium and/ or highly complex projects.
  • You advise and may supervise others in the delivery of this competence.
  • You can adapt/tailor your approach to meet the requirements of the project.

Asset Allocation

The ability to recommend how financial and other resources should be allocated between projects in order to optimise the organisations return on investment (ROI). This includes the determination of which projects should be initiated continued or closed to best support the organisations strategic objectives.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Scheduling

The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable the efficient realisation of benefits.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Risk & Issue Management

Risk and issue management is the ability to systematically identify and monitor risks & issues, planning how to mitigate / respond to those risks and issues and implementing the responses.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Business Case Development

Business case development is the ability to prepare, develop,

commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Knowledge Management

Knowledge management is the ability identify, share and promote best practices and lessons learned to create a culture of learning and good practice that supports continuous improvement to optimise project delivery.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Project Delivery Profession – Behavioural/Leadership Competencies

Visible leadership

The ability to engage, motivate and coach others. To act as a role model and inspire and empower others.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Credible action

The ability to promote the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Working with ambiguity

The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Collaboration

The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Influencing

The ability to influence, change and impact decisions with both internal and external stakeholders.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Conflict resolution

The ability to recognize, anticipate and effectively deal with existing or potential conflicts at an individual, team or strategic level.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Inspiring others

The ability to create and present a compelling vision and set clear direction, that motivates others to work towards a common goal.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Resilience

The ability to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Innovation

The ability to think of, research and apply new ideas and ways of doing things. Encourages and supports innovations from others, is willing to experiment and follow ideas through to implementation.

(W) Working knowledge and practical experience

  • You have a good understanding of this competence
  • You have applied this independently in low complexity projects and/or under supervision in more complex projects

Culture change

The ability to plan, lead and effect positive cultural change, securing commitment and buy-in and promoting a positive long term vision. Recognizes when broader culture change is necessary to deliver a project.

(A) Basic knowledge and limited or no experience

  • You understand how it can be applied.
  • You can describe the benefits and importance.
  • You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Travel

Frequent travel to other sites is required for this post.

Flexible working options

MoJ offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and on a case by case basis in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Additional Information

Working Arrangements & Further Information

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

1-     To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);

2-     To Ministry of Justice Resourcing (resourcing-services@justice.gov.uk);

3-     To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.