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Operational Delivery

Programme Managers for Sussex and Surrey in Kent Surrey and Sussex Probation Service – 57755
£37,166 – £41,020
Multiple Locations

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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Programme Managers are responsible for leading the effective delivery of accredited programmes and structured interventions. You will line manage a team of Programme Facilitators and Treatment Managers, create and maintain a schedule of programme delivery, manage the logistics for safe delivery of interventions at various sites and ensure delivery of high quality interventions. 

We have the following available:

Programme Manager for the Sussex Programme Team. This teams delivers Building Better Relationships and the Thinking Skills Programme across various sites in Sussex, Brighton, Hastings, Crawley and Littlehampton. You will also be responsible for the roll out and delivery of Structured Interventions by your team. This is a fixed term contract of 12 months. 

Programme Manager for the Surrey Programme Team. This team delivers Building Better Relationships and the Thinking Skills Programme across various sites in Surrey, Guildford, Redhill and Staines. You will also be responsible for the roll out and delivery of Structured Interventions. This is a permanent position. 

You will be required to travel to the delivery sites as part of your role. Our interventions are often delivered in the evenings so some evening working is required. Unsocial hour payments are applicable. Programme Managers are also part of an out of hours rota for the Region and paid a standby allowance for this responsibility.

Overview of the job

This role will be regionally based reporting directly to the Head of Programmes for their region.

Responsible for implementing and managing the strategic direction and effective delivery of interventions including Accredited Programmes, Structured Interventions and Senior Attendance Centres for people on probation subject to community sentencing.

Provided in accordance with the Interventions Integrity Framework, and all relevant organisational policies and HMPPS accreditation standards.

They will have direct line management responsibility for a mobile and dispersed team working across the region.

Summary

The job holder will be responsible for allocating team resources so they are deployed effectively to ensure quality interventions are delivered, and performance targets are met within a resource allocation framework.

They will work in partnership with other agencies and stakeholders to maintain the co-ordinated delivery of services ensuring all heath and safety and scheduling arrangements are in place to achieve good outcomes for people on probation.

Responsibilities, Activities & Duties

  • To provide effective line management and leadership to a diverse team that includes; Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and will maintain robust procedures relating to the management of risk
  • To have overall responsibility for ensuring that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk
  • To have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Intervention
  • Ensuring that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering
  • Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensuring that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes
  • To have overall responsibility to ensure that quality standards are maintained and that compliance with audit standards is monitored and poor performance and complaints are effectively managed to minimise business risks
  • To prepare an annual team plan and review, ensuring the effective allocation of resources and that respond to the public protection duties of the team through multi-agency arrangements and individual casework review, discussion and feedback
  • To initiate or implement change and develop new services in line with effective practice principles and within the resources available
  • To manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies and to take a leading role to deliver the business plan and develop work with partners and key stakeholders, representing the Probation Service as appropriate

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

  • Working Together Developing Self and Others
  • Delivering at Pace
  • Managing a Quality Service
  • Making Effective Decisions
  • Communicating and Influencing
  • Leadership

Essential Experience

  • Understanding of the key principles of programmes
  • Substantial experience working in a variety of settings including offender risk assessment and management
  • Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting
  • Evidence of ability to evaluate practice
  • Experience of working under pressure and fulfilling demanding deadlines
  • Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
  • Experience of proactively championing diversity and inclusiveness both internally and externally

Technical requirements

  • Problem Solver
  • Team Leader
  • Service Focussed
  • Analytical
  • Efficient
  • Motivator
  • Organiser

Salary

£37,166 - £41,020

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.  

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard working hours are 37 hours per week excluding breaks which are unpaid. 

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).  Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on UKor Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity