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Operational Delivery

Programme Management Office (PMO) Manager – 44575
£30,989 - £41,095
Multiple Locations


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:


OPG is currently going through an extensive period of organisational change. This will be delivered by our transformation programme – OPG 2025 –. The ambitious plan is about changing the way we provide services. It will help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support. Overall, it will help us to respond to the changing needs of society. This is so we can better support adults at risk and create high-quality services that are accessible and affordable.

This role provides an exciting opportunity to play a vital part in the delivery of the OPG’s transformation activity defining and maintaining the standards within the programme.   

The successful candidate will implement and share best practice as well as the development and application of project procedures, tools and techniques. They will provide guidance, support and insight on the project, and acts as a source of project information and metrics. 

They will work collaboratively with wider PMO colleagues from across MoJ and the wider civil service to share best practice and role model the skills needed across organisation. 

Key responsibilities of the role:

• Delivery & Leadership – Lead the PMO to support projects in the delivery of Business Case benefits and outcomes. 

• Project Initiation & Investment Documents (PIIDs) – Support the Project Managers in the development of PIIDs with input from specialists as necessary.

• Budget & financial control –Ensure financial control is in place across the portfolio. Regular engagement with corporate finance to ensure accurate financial reporting is in place. 

• Resources – Manage the PMO team and support Project Managers in the identification, recruitment, development, deployment and reassignment of project resources throughout the project lifecycle. Monitoring of and reporting on project and programme level resource through the timesheet process.

• Stakeholder Management – Advise the project team on appropriate tools and techniques for managing stakeholder relationships. Provide assurance to project managers on the effectiveness of stakeholder management arrangements.

• Risks & Issues – Establish the project processes and standards for managing risks and issues. Provide assurance to project managers on the effectiveness of Risk and Issue management arrangements and advise on appropriate escalation routes. Lead project and programme level risk boards.

• Governance – Ensure appropriate governance is in place and is being followed by projects. Ensure key governance decisions are planned for at Transformation Committee to minimise risk of delay to progress and that governance routes are being followed and working effectively. 

• Assurance – Provide independent assurance over the portfolio to relevant governance bodies and Senior Responsible Owners/Sponsors. Lead on assurance activity including internal reviews and arranging external reviews e.g. Programme Gateway Reviews at appropriate points. Monitor the effectiveness of controls and ensure that recommendations from external reviews are acted upon. Provide a link into wider MoJ assurance activity such as service assessments, TCoP and Triage. 

• Change Management – Manage the change control process to effectively manage changes in scope of projects and/or programmes and update configuration documents as required.

• Project Performance & Controls – Establish and operate project controls around Time Cost and Quality on behalf of the project manager, reporting on project progress and status to appropriate bodies. 

• Guidance & Support – Identify, develop and share best practice project management processes, tools and templates. Provides direction and guidance to the project team. Ensure Microsoft Project is being utilised by project managers to effectively manage projects.

• Transformation Committee – To manage monthly Transformation Committee process, including ensuring dashboard report and papers are produced on time and to a high standard

• Centre of Excellence – Build the PMO into a Centre of Excellence; a centre of expertise for project delivery, with high quality processes, tools, standards and documentation to support delivery of projects and programmes. Including ownership of the delivery and governance frameworks

Other responsibilities/duties:

• Display a commitment to change management and champion best practice. 

• Strong leadership with line management responsibility

• Provide a flexible approach to assist across the CMO 

• Live OPG’s values 

• Public Guardian Investigation Reports sign off

• Work collaboratively with MoJ and wider government 

• Prioritise and manage workloads 

Skills & Qualifications


• Experience of managing a PMO and associated team

• Strong written and oral communication skills

• Production of management information related to programme/project performance for senior stakeholders and project teams

• Experience of managing and assuring risk, budgets and change

• Excellent stakeholder relationship skills

• Excellent organisational skills

• Results focused and able to work under pressure

Highly Desirable

• Relevant programme/portfolio management qualification 

• Experience of working in a transformational or business change environment 

• Understanding of programme management 

• Experience/understanding of multiple project methodology

Application Process:

Candidates are to provide a CV (of no more than 2 pages) detailing their previous experience along with a 750 word personal statement on how you meet the essential and desirable skills and qualifications criteria

Additional Information

Working Arrangements & Further Information 

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Flexible working hours 

The Ministry of Justice offers a flexible working system in many offices.


The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service. 

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. 

• Access to flexible benefits such as voluntary benefits,retail vouchers and discounts on a range of goods and services. 

• For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

• Paid paternity, adoption and maternity leave. 

• Free annual sight tests for employees who use computer screens. 


The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

4- To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am – 6pm) or e mail;

5- To Ministry of Justice Resourcing (;

6- To the Civil Service Commission (details available here)

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Grading Structure Review

The Ministry of Justice is currently undergoing a review of posts which are currently graded at Band A to realign our grading structure with the majority of the wider Civil Service.

Posts advertised at Band A may be graded at either Grade 6 or Grade 7 once the review has taken place.