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Operational Delivery

Probation Services Officer Bristol, South Glos and Somerset – 39237
£22,261 - £28,200
Multiple Locations

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We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Overview of the job

The job holder will undertake the full range of work with offenders before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of offenders utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by offenders to protect victims of crime and the general public by:

  • Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies
  • Supervise and manage risk of those offenders subject to community sentences, during and after custodial sentences. 
  • Work with other agencies and groups to prevent crime and meet the needs of victims and offenders.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts,Approved Premises, programmes, evening reporting etc)

Responsibilities, Activities & Duties

Probation Services Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.

  • To undertake the full range of offender management tasks with offenders assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
  • When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non-compliance within agreed enforcement procedures
  • To use computer based systems to produce, update and maintain records and other documentation within agreed timescales
  • Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
  • To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
  • To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
  • To provide cover within teams as required
  • To deliver and co-lead accredited programmes commensurate with grade
  • To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures
  • Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
  • To work within the aims and values of NPS and NOMS  

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

  • Making Effective Decisions
  • Changing and Improving
  • Working Together
  • Delivering at Pace
  • Communicating and Influencing

Essential Experience

  • Experience of working with a diverse range of people who have experienced a range of social/personal difficulties and the   need to use tact and discretion when dealing with confidential and sensitive issues
  • Experience in planning and coordinating work
  • Experience of working with groups or individuals in order to motivate and change behaviour
  • An understanding of and commitment to equal opportunities and diversity good practice

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh

Technical requirements

  • Minimum 5 GCSE’s at Grade C or above,including English,Maths or the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders
  • Understanding of factors related to offending e.g. substance misuse, accommodation issues and being able to emphasise constructively with a range of people
  • Understanding of and commitment to the principles of case management.
  • Knowledge and understanding of risk management/risk assessment as pertaining to offenders and the impact on victims of crime
  • Understanding of Health & Safety legislation in the workplace
  • Knowledge and understanding of the work of the Criminal Justice System and Probation Service
  • Knowledge of the aims and objectives of the Probation Service

Ability

  • Ability to communicate verbally and in writing with offenders, professionals, courts and other public fora.

Additional Information

The National Probation Service (NPS) comprises a number of functional teams and Probation Services Officers (PSOs) can be deployed into Courts, Offender Management, Victim Services, Approved Premises as required. There is an expectation that PSOs will ‘rotate’ between the different functions and so build a breadth of operational knowledge and experience. We are looking to recruit people with the special skills, aptitude and motivation to support offenders’ rehabilitation and help protect the public. In return, you will be offered training and development opportunities with a clear career path and undertake a key role in delivering world class probation services. As a Civil Servant and NPS employee you will be entitled to various benefits such as generous annual leave, pension scheme, flexible working options, family friendly policies, occupational sick pay. Jobholders must be willing to work flexibly with some late evenings and occasional weekends as required, as well as cover the multiple NPS offices and sites within a reasonable travelling distance.

Working Arrangements & Further Information

Standard working hours are 37 hours per week excluding breaks which are unpaid.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after ten years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity.

There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.